FORMAL MODELS VS. HUMAN SITUATIONAL UNDERSTANDING: INHERENT LIMITATIONS ON THE MODELING OF BUSINESS EXPERTISE

1 February 1982

journal article
Published by Emerald in Office Technology and People

Vol. 1 (2/3), 133-165
https://doi.org/10.1108/eb022609

Abstract

Possible limitations on the successful formal modeling of human expertise can only be identified if the evolving thought processes involved in acquiring expertise are understood. This paper presents a 5‐stage description of the human skill‐acquisition process, applies it to the skill of business management, and draws conclusions about potential uses and abuses of formal modeling.

Keywords

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