Organizational identity orientation: The genesis of the role of the firm and distinct forms of social value
- 1 July 2007
- journal article
- Published by Academy of Management in Academy of Management Review
- Vol. 32 (3), 864-888
- https://doi.org/10.5465/amr.2007.25275679
Abstract
This article fleshes out a recently introduced and empirically grounded framework of organizational identity orientation, which refers to the nature of assumed relations between an organization and its stakeholders as perceived by members. I suggest that individualistic, relational, and collectivistic orientations engender distinct patterns of relations with external and internal stakeholders and provide unique potential to advance certain forms of social value. I pay particular attention to relationships with customers, nonprofits, and employees. This framework may advance stakeholder theory and research on interorganizational relationships, the employment relationship, and intraorganizational relationships.Keywords
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