Different service firms, different core competencies
- 31 October 1999
- journal article
- Published by Elsevier BV in Business Horizons
- Vol. 42 (5), 23-33
- https://doi.org/10.1016/s0007-6813(99)80072-x
Abstract
No abstract availableThis publication has 4 references indexed in Scilit:
- Overcome the fatal flaws of consulting: Close the results gapBusiness Horizons, 1998
- Perspectives on Performance Measurement Conflicts in Service BusinessesJournal of General Management, 1998
- Quality Management at Kentucky Fried ChickenInforms Journal on Applied Analytics, 1995
- Classifying Services to Gain Strategic Marketing InsightsJournal of Marketing, 1983