Assessment of factors affecting maintenance management of hospital buildings in Jordan
- 11 March 2018
- journal article
- research article
- Published by Emerald in Journal of Quality in Maintenance Engineering
- Vol. 24 (1), 37-60
- https://doi.org/10.1108/jqme-12-2016-0074
Abstract
Purpose The purpose of this paper is to identify and assess the factors affecting maintenance management performance of hospital buildings in Amman, Jordan. Besides, the operational state was evaluated and the practices of maintenance management were assessed. Design/methodology/approach In total, 70 items were identified through a rigorous literature review, grouped into seven categories, and a framework was developed. Besides, practices of maintenance management were assessed and the operational state was evaluated. The data were collected through distributing questionnaires to maintenance department staff in all public and private hospitals in Amman, Jordan. In total, 219 questionnaires were obtained and the data were subjected to an exploratory factor analysis. As well, descriptive, correlation, and inferential analysis were performed. Findings The analysis proved that 14 items representing four factors had significant effect on maintenance management performance and a new framework was established. Additionally, the results showed that Amman’s hospitals were found to be in an average condition and maintenance management practices were assessed to be efficient. Originality/value There is a gap in the literature in terms of researching the factors affecting the maintenance management of the Jordanian hospitals which has been a subject of extensive interest to many. A framework of the factors affecting maintenance has been proposed for the country of Jordan which the authors hope that would be developed further in future studies.This publication has 20 references indexed in Scilit:
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