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Consumer Satisfaction as a Process
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Consumer Satisfaction as a Process
Consumer Satisfaction as a Process
PP
P. Patterson
P. Patterson
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29 July 1998
journal article
Published by
The Haworth Press
in
Journal of Professional Services Marketing
Vol. 16
(1)
,
135-157
https://doi.org/10.1300/j090v16n01_08
Abstract
No abstract available
Keywords
CONSUMER SATISFACTION AS A PROCESS
Cited by 29 articles