Understanding theChallengerDisaster: Organizational Structure and the Design of Reliable Systems

Abstract

The destruction of the space shuttleChallengerwas a tremendous blow to American space policy. To what extent was this loss the result of organizational factors at the National Aeronautics and Space Administration? To discuss this question analytically, we need a theory of organizational reliability and agency behavior. Martin Landau's work on redundancy and administrative performance provides a good starting point for such an effort. Expanding on Landau's work, I formulate a more comprehensive theory of organizational reliability that incorporates both type I and type II errors. These principles are then applied in a study of NASA and its administrative behavior before and after theChallengeraccident.