Deploying RFID-Enabled Services in the Retail Supply Chain: Lessons Learned toward the Internet of Things
- 1 June 2012
- journal article
- research article
- Published by Taylor & Francis Ltd in Information Systems Management
- Vol. 29 (3), 233-245
- https://doi.org/10.1080/10580530.2012.687317
Abstract
Through this research the authors communicate the lessons learned during the deployment of two RFID retail applications—namely dynamic pricing of fresh products and management of promotions in the supermarket floor—in two real-life pilot sites in Greece and Ireland. The lessons are presented in three inter-related perspectives; engineering challenges and associated solutions, individual adoption factors, and organizational success indicators. The authors argue that these findings might inform the design community to develop better RFID instantiations.Keywords
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