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Servicescapes: The Impact of Physical Surroundings on Customers and Employees
Home
Publications
Servicescapes: The Impact of Physical Surroundings on Customers and Employees
Servicescapes: The Impact of Physical Surroundings on Customers and Employees
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Mary Jo Bitner
Mary Jo Bitner
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1 April 1992
journal article
Published by
SAGE Publications
in
Journal of Marketing
Vol. 56
(2)
,
57
https://doi.org/10.2307/1252042
Abstract
No abstract available
Cited by 2437 articles