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A Reexamination of the Determinants of Consumer Satisfaction
Home
Publications
A Reexamination of the Determinants of Consumer Satisfaction
A Reexamination of the Determinants of Consumer Satisfaction
RS
Richard A. Spreng
Richard A. Spreng
SM
Scott B. MacKenzie
Scott B. MacKenzie
RO
Richard W. Olshavsky
Richard W. Olshavsky
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1 July 1996
journal article
Published by
SAGE Publications
in
Journal of Marketing
Vol. 60
(3)
,
15
https://doi.org/10.2307/1251839
Abstract
No abstract available
Cited by 925 articles