A Social-Justice Approach to Organizational Evaluation

Abstract

Contemporary conceptualizations of organizational effectiveness are selectively reviewed. Dominant goal-based models are found deficient in providing evaluative criteria that apply to the organization as a whole, that permit comparison across organizations, and that point to an appropriate direction for organizational change. It is argued that Barnardian participant-satisfaction model, augmented by a principle of social justice, provides a more useful framework for assessing organizational value.