Breaking the rules: understanding non-compliance with policies and guidelines
Open Access
- 13 September 2011
- Vol. 343 (sep13 3), d5283
- https://doi.org/10.1136/bmj.d5283
Abstract
Healthcare organisations use policies and guidelines to standardise and clarify care and improve efficiency, productivity, and safety. But Jane Carthey and colleagues are concerned that their burgeoning number makes it impossible to distinguish the essential from the irrelevant and is affecting complianceKeywords
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