Competencies of professional quantity surveyors: a South African perspective

Abstract

A competency‐based review of professional quantity surveying is important for service excellence and has continuing relevance in the built environment of the 21^st century. A survey of quantity surveyors in professional practice in South Africa has provided a new perspective on the relative importance of competencies required for current and future quantity surveying services, and revealed notable gaps between the important competencies and current proficiency levels among practitioners. The survey was based on a structured questionnaire reflecting 23 defined competencies, which were derived from the literature and from in‐depth interviews with selected practitioners. The results indicated that technically orientated competencies were rated of highest importance for current services, while management orientated competencies were rated of higher importance for future services. The profession was rated as deploying below average proficiency levels in marketing, advanced financial management, leadership and general management, and project management, although these received high current and future importance ratings. The findings suggest that initial and continuing education and training of professional quantity surveyors should emphasize the development of management‐orientated competencies.