Computer-based systems for cooperative work and group decision making
Open Access
- 1 July 1988
- journal article
- Published by Association for Computing Machinery (ACM) in ACM Computing Surveys
- Vol. 20 (2), 115-146
- https://doi.org/10.1145/46157.46158
Abstract
Application of computer and communications technology to cooperative work and group decision making has grown out of three traditions: computer-based communications, computer:based information service provision, and computer-based decision support. This paper reviews the group decision support systems (GDSSs) that have been configured to meet the needs of groups at work, and evaluates the experience to date with such systems. Progress with GDSSs has proved to be slower than originally anticipated because of shortcomings with available technology, poor integration of the various components of the computing package, and incomplete understanding of the nature of group decision making. Nevertheless, the field shows considerable promise with respect to the creation of tools to aid in group decision making and the development of sophisticated means of studying the dynamics of decision making in groups.Keywords
This publication has 56 references indexed in Scilit:
- Group decision support systemsACM SIGMIS Database: the DATABASE for Advances in Information Systems, 1984
- Scientific Inquiry Into Small Group ProcessSmall Group Behavior, 1984
- Computer Support for Group Versus Individual DecisionsIEEE Transactions on Communications, 1982
- The evolution of user behavior in a computerized conferencing systemCommunications of the ACM, 1981
- Improving the quality of group judgment: Social judgment analysis and the nominal group techniqueOrganizational Behavior and Human Performance, 1981
- Improving the quality of group judgment: Social judgment analysis and the Delphi techniqueOrganizational Behavior and Human Performance, 1979
- Towards a Theory of Changing: A Means-Ends Model of the Organizational Improvement ProcessHuman Relations, 1978
- Judgment Analysis in Policy Formation: A New Method for Improving Public ParticipationPublic Opinion Quarterly, 1978
- Man-Machine Systems (Information, Control, and Decision Models of Human Performance)Journal of Dynamic Systems, Measurement, and Control, 1975
- The influence of the group upon association and thought.Journal of Experimental Psychology, 1920