Nonverbal Rapport-Building Behaviors' Effects on Perceptions of a Supervisor
- 1 November 1993
- journal article
- research article
- Published by SAGE Publications in Management Communication Quarterly
- Vol. 7 (2), 181-208
- https://doi.org/10.1177/0893318993007002003
Abstract
Results from the two studies reported in this article suggest that a male supervisor can be effective in building rapport with a subordinate solely by the nonverbal communicative behaviors he exhibits. The supervisor who exhibited selected nonverbal rapport-building behaviors was more positively perceived in a number of different ways than the supervisor who did not exhibit such behaviors. Subordinates were perceived as more likely to comply with the requests of the high-rapport supervisor and to experience a higher level of job satisfaction when interacting with a high-rapport supervisor.Keywords
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