Comparing Findings from Cognitive Engineering Evaluations

Abstract

Cognitive engineering evaluations are broader in scope than the more common usability test. In particular, organizational, team, and contextual factors that impact system “usefulness” are incorporated. In this paper, we propose a framework of factors commonly considered in cognitive engineering evaluations and illustrate the use of the framework in comparing findings from evaluations of two tools: HIV clinical reminders and a search and browse tool for intelligence analysts.