Journal of Business and Management Studies

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EISSN : 2709-0876
Total articles ≅ 16
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, Bambang Santoso Marsoem
Journal of Business and Management Studies, Volume 3, pp 98-107; https://doi.org/10.32996/jbms.2021.3.2.10

Abstract:
Bonds provide a rating signal for the issuer and investors of the ability to pay off a bond. This study aims to explain the factors that affect the ranking in terms of accounting and non-accounting aspects. This study uses all corporate bonds actively traded on the Indonesia Stock Exchange (IDX) and are denominated in rupiah as of December 31, 2019, sourced from Bloomberg, which consists of 996 companies. The method in the sample is the purposive sampling method. This sample consists of 35 companies with 111 bonds, testing the hypothesis using ordinal logistic regression analysis with SPSS Version 25.0 data processing tools. The results showed that liquidity had a positive effect on bond ratings, activity does not affect bond ratings, leverage, profitability, maturity, and auditor reputation have a negative effect on bond ratings.
, Ivy Galanta
Journal of Business and Management Studies, Volume 3, pp 12-18; https://doi.org/10.32996/jbms.2021.3.2.2

Abstract:
Employee engagement and positive institutional outcomes are assumed to be linked in various fashions. Engaged employees play a key role in achieving organizational success and competitive advantage. Research shows that engaged employees are willing to work the extra mile, work with passion and feel a profound connection to their company, thereby driving innovation and moving the organization forward. This study aimed to assess employee engagement in a tertiary Christian Institution in Mlang, North Coatabato, regarding organizational motivation and discretion. It also aimed to determine the respondents' perception of the three identified employee engagement determinants: human resource management practices, psychological empowerment, and organizational culture. Moreover, it sought to determine the relationship between HRM practices, psychological empowerment, and organizational culture to employee engagement and finally, which among the three indicators significantly influence employee engagement. This quantitative study used descriptive correlation and 70 full-time personnel of the institution answered the adopted survey questionnaire derived from different authors. Results revealed that the respondents’ perceptions of the HRM practices, the organizational culture, and employee engagement were high. Apparently, all of the variables of HRM practices have significant relationships to employee engagement, whereas, in the psychological empowerment, only the impact was found to have a significant relationship to employee engagement. In terms of organizational culture, only achieving goals and cultural strength was found to significantly affect employee engagement. Lastly, findings revealed that only the performance evaluation, impact and cultural strength were found to be the significant determinants of employee engagement among the variables. The quality of employee engagement has the potential to increase employee productivity, work quality and retention significantly.
Roland Attila Csizmazia
Journal of Business and Management Studies, Volume 3, pp 120-124; https://doi.org/10.32996/jbms.2021.3.2.12

Abstract:
Patents protect the patent holders in that the patented process, design and invention can only be used or sold by the holder exclusively. Therefore, manufacturers use patents to gain a competitive edge against the competition. A patent analysis discovers which car parts are considered the most for future development in the automotive sector. The purpose of this paper is to identify and analyze major trends and the potential implementation of patents. Furthermore, the research may reveal in detail the common R&D trends within a certain industry, differences among the major representative manufacturers and support to identify feasible future strategies for lagers. The patent analysis will be launched with the data collection from a patent database. To avoid the extensive computing time in R, only each patent document's abstract is deployed for the research. After data cleansing, the term frequency-inverse document frequency algorithm is used to find the keywords in the patent abstracts. To visualize results, the social network analysis is conducted. It identifies trends and relationships among the mapped keywords. The discovered major keywords constitute the graphs of the most important parts related to each other and are considered for the future.
, Adi Nurmahdi
Journal of Business and Management Studies, Volume 3, pp 19-30; https://doi.org/10.32996/jbms.2021.3.2.3

Abstract:
This research study highlights the role of purchase decisions in mediating price and brand image towards the customer satisfaction for Ebara pump. The population of this research is Ebara customers. The sample is taken using the purposive sampling method, consisting of 135 respondents. The research used a quantitative analysis approach. The data analysis methods using partial modelling with partial least squares determine how much independent variables affect the dependent variables. Research shows that the model influence on purchasing decisions is moderate and on customer satisfaction is strong, predictive capabilities are excellent, and the model performance between a structural model and a measuring model is fit. The hypothetical tests result in conclusions that there is a variable effect of brand image on purchase decisions, and the price perception affects the purchase decision. The brand image and price perception affect the customer's satisfaction. Indirectly, brand image and price affect customer satisfaction through purchase decisions.
, Bambang Mulyana, Sri Marti Pramudena
Journal of Business and Management Studies, Volume 3, pp 43-54; https://doi.org/10.32996/jbms.2021.3.2.5

Abstract:
Mutual funds are said to perform very well if they can provide a higher rate of return and minimize risk. This study aims to find out if the performance of stock mutual funds has a better performance than the market as a comparison (JCI) using sharpe and jensen methods and to find out if there is a difference in the rating of stock mutual fund performance measurement results between sharpe method and Jensen method.The analysis results using Sharpe method and Jensen method show that 30 mutual funds have a good performance where the performance value of stock mutual funds from sharpe and jensen method is above the average market value (JCI). The result of Sharpe method in 2017 shows that the best performing stock mutual fund is Batavia Stock Fund Optimal Stock Fund. In 2018 and 2019, the best performance was the Sucorivest Maxi Fund, while the result of Jensen's method in 2017, the best performing stock mutual fund was the Sucorivest Maxi Fund. In 2018, it showed the best performance, namely Trim Kapital Equity Fund. The Bahana Trailblazer Fund occupied the highest performance value in 2019. However, each equity fund will experience a change in its rating every year. For the best mutual funds in this research year.
, Zulfitri
Journal of Business and Management Studies, Volume 3, pp 31-42; https://doi.org/10.32996/jbms.2021.3.2.4

Abstract:
This research study analyses and determines the role of purchasing decisions mediating product quality, price perception, and brand image on Kopi Harapan Jiwa's customer satisfaction. The population in this study were customers of Kopi Janji Jiwa 135 respondents. The use of samples with purposive sampling technique and target customers who have bought or consumed Kopi Janji Jiwa. Stages in data analysis with a structural equation model on partial least squares to see the effect of exogenous variables on endogenous variables. The structural model is known to moderate purchasing decisions, while customer satisfaction has a strong influence. The predictive capability is large, and the model performance between the structural and measurement models is in a good category. According to hypothesis testing, it was found that product quality and price perception did not significantly affect purchasing decisions, but the brand image had a significant influence on purchasing decisions. Product quality and price perception were found to significantly affect customer satisfaction while purchasing decisions were found to have no significant effect. The brand image was found not to have a significant effect on customer satisfaction. Meanwhile, purchasing decisions found a significant influence. In purchasing decisions, there is a significant influence on customer satisfaction.
, Sara Almeida de Figueiredo
Journal of Business and Management Studies, Volume 3, pp 108-119; https://doi.org/10.32996/jbms.2021.3.2.11

Abstract:
Digitalization is an inevitable fact due to increasing technology and the environment that challenges the status-quo of the traditional transactional systems. Especially during the Covid-19 pandemic, the adoption rate of eCommerce and digital transactions has increased significantly. In this research paper, we used eCommerce data of Hungary, Austria, Greece, and Sweden and their DESI index for 2017 to 2020 in order to understand the background of events which shows that the covid-19 pandemic had a significant impact on people’s perception of the day-by-day transactions and that the economic development of a country has a profound impact on the financial inclusion metrics and digitalization appetite of their citizens. Our main findings show that curfews during the pandemic significantly influence the volume of eCommerce transactions and DESI Index rankings are substantially linked with real-life matters.
Dian Erdiansyah, Erna S Imaningsih
Journal of Business and Management Studies, Volume 3, pp 01-11; https://doi.org/10.32996/jbms.2021.3.2.1

Abstract:
The purpose of this study was to determine the effect of product quality, promotion, and perceived value on customer loyalty with customer satisfaction as an intervening variable. The population of this research is Grab Food customers. The population in this study were Grab Food customers. The sample was taken by purposive sampling method with the criteria being Grab Food customers or had used it 3 times, and the samples analyzed were 125 respondents. The research method used is causal research to prove the theory with quantitative analysis approach with data analysis method using Structural Equation Model - Partial Least Square. The model test results show that the effect on customer satisfaction is strong and on customer loyalty is moderate, the predictive capability of the theory is large, and the relationship between the structural model and the measurement model is fit. The results of hypothesis testing conclude that product quality, promotion and perceived value variables affect customer satisfaction. The product quality and promotions do not affect customer loyalty either directly or through customer satisfaction. Perceived value directly affects customer loyalty but does not affect customer loyalty through customer satisfaction. And customer satisfaction does not directly affect customer loyalty.
, Finnah Fourqoniah, Muhammad Fikry Aransyah
Journal of Business and Management Studies, Volume 3, pp 90-97; https://doi.org/10.32996/jbms.2021.3.2.9

Abstract:
Business actors must understand the importance of a business model in entrepreneurship; a business strategy is needed. There are several business models, but the one most often used by business actors is the Business Model Canvas or what we usually know (BMC). According to several studies, the Business Model Canvas can still be a business model that can still be developed into a more detailed business model and better mapping. Then from the Business Model Canvas, a new business model was developed, namely the Business Road Map, to win the market competition. Business Road Map is a pattern or Business Mapping Method to build a business model/business plan capable of creating growth over time. It was found that there was a significant increase in turnover after implementing the Business Roadmap. The actual Business Road Map is a development of the Business Model Canvas. Compared to other business models, the Business Road Map is considered to be much more detailed in business mapping and can also check the business's growth.
, Abd Wahab Zakaria
Journal of Business and Management Studies, Volume 3, pp 75-89; https://doi.org/10.32996/jbms.2021.3.2.8

Abstract:
This study investigated the relationship between transformational leadership practices and norms and employees' performance at Sohar University in the Sultanate of Oman. This research is based on the fact that traditional methods of leadership handicap the development of modern leadership practices in Sohar University in particular and in Oman in general. This study may contribute to some significant solutions to the extant literature especially in that transformational leadership practices could be of great value if they are supported by modern techniques and high training skills for employees. The present paper adopts qualitative research method. Questionnaire was used as a research instrument of collecting data. The 5-Point Likert Scale was adopted to help researchers analyze the data. The study concludes that Transformational leadership skills are very essential for high-ranking leaders to acquire in Sohar University in the Sultanate of Oman. The study also finds that transformational leadership skills are very essential for high-ranking leaders to acquire in Sohar University in the Sultanate of Oman. Having conducted statistical analysis, this study draws some conclusions and suggests some recommendations for transformational leadership and its use in developing administrative creativity and improving job performance among Sohar University employees. This can be summarized as follows. First, transformational leadership skills are very essential for high-ranking leaders to acquire in Sohar University in the Sultanate of Oman. second, transformational leaders with outstanding leadership skills are found astonishingly effective in managing and leading those working under them. Third, employees are found to be greatly affected by their leaders in respect with academic and managerial activities and finally the study found that Universities in the Sultanate of Oman do not pay special attention to transformational leadership skills, which this negatively affects the quality and credibility of teaching.
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