SEISENSE Journal of Management

Journal Information
EISSN : 2617-5770
Current Publisher: SEISENSE Private, Ltd. (10.33215)
Total articles ≅ 86

Latest articles in this journal

John Atsu Agbolosoo,
SEISENSE Journal of Management, Volume 4, pp 17-33; doi:10.33215/sjom.v4i3.615

Aim - The study assessed the entrepreneurial behavior skills of smallholder potato farmers in Nakuru County, Kenya. Methodology - A structured questionnaire was used to collect data. Data were collected from a total of 267 respondents using multistage sampling techniques. The principal component analysis was used to check the reliability and construct variability of entrepreneurial behavior skills. An entrepreneurial behavior index was generated to measure the behavior skills of smallholder potato farmers. Findings - The results show that most smallholder potato farmers had a medium level of risk-taking ability, proactiveness behavior, innovativeness behavior, information-seeking behavior, cosmopoliteness behavior, and decision-making ability. The study concluded that this medium level of entrepreneurial behavior skills made smallholder potato farmers unable to perceive potato farming as a profitable and viable agribusiness venture. Originality - The study recommends that entrepreneurial training with practical demonstration and effective communication skills should be used as an approach to empower and promote the development of entrepreneurial behavior qualities among smallholder potato farmers.
, Jingzhao Yang, Evelyn Agba Tackie, Samuel Atingabili
SEISENSE Journal of Management, Volume 4, pp 34-62; doi:10.33215/sjom.v4i3.641

Purpose- This paper explored the link between employee engagement, work environment, and job satisfaction on organizational commitment and employee performance in Ghana's Banking sector considering moderated-mediated interaction. Design/Methodology- Data were obtained from seven hundred and twenty (720) employees from selected financial banks in the Greater Accra Region of Ghana through simple random probability sampling. However, seven hundred (700) responses were deemed accurate and therefore used in the analysis. In the analytical process, Weighted Partial Least Squares (WPLS) and Partial Least Squares (PLS) based on Structural Equation Modeling (SEM) were employed. Findings- From the findings, the studied data for both WPLS-SEM and PLS-SEM models met internal consistency reliability, convergent, and discriminant validity. Also, organizational commitment fully mediated the link between work environment and employee performance in the WPLS-SEM model compared to PLS-SEM with partial mediation. It was statistically significant at p<0.01. Practical Implications- Based on the findings, it’s recommended that organizations and managers focus on developing the workers' workplace environment in numerous ways. This should entail valuing workers' contributions, communicating the company's progress and achievement to workers, thus instilling ownership in workers, providing them with a work-life balance, providing the requisite knowledge and tools for successful production, and providing a stable atmosphere. The workplace of all these factors could increase workers' morale and lead to increased productivity.
, Mashfiqur Rahman
SEISENSE Journal of Management, Volume 4, pp 1-16; doi:10.33215/sjom.v4i3.602

Purpose- Performance appraisal is crucial for enhancing the productivity of employees working in any sector. This paper investigates the prevailing performance appraisal system and promotion policy of selected public commercial banks (Sonali Bank Ltd, Rupali Bank Ltd, and Agrani Bank Ltd) in Bangladesh. Design/Methodology- The study is a descriptive case of three banks. The researchers interviewed six experienced banking professionals who provided rich data about their respective banks' performance appraisal and feedback systems. The findings of the study are based on the thematic analysis of the respondents’ statements. However, the study also utilized secondary sources for other relevant information. Findings- The study found that all the banks have an established system for evaluating employee performances through ACR with structured criteria for the promotion. The standard criteria include ACR, academic degree, banking diploma, length of service, etc. However, the grading scale for promoting to different positions is differing among the banks. The study also addressed some limitations of the ACR method as rating only by the manager, biasness on ratings, no appraisal feedback to employees etc. Practical Implications- The study seeks to drive the attention of policymakers to utilize their existing performance appraisal system better and design a more effective one with a well-established promotion policy to encourage the employees to give their best effort at the workplace.
Nourissa Dinda Syachadi, Agatha Christy Avega Dumatri, Muhammad Fajar Wahyudi Rahman, Hujjatullah Fazlurrahman
SEISENSE Journal of Management, Volume 4, pp 45-55; doi:10.33215/sjom.v4i2.584

Purpose- This study aims to analyze the effect of panic buying and service convenience on consumer purchasing decisions in modern markets such as mini markets, supermarkets, and hypermarkets in Surabaya. Design/Methodology- This research makes use of a quantitative approach. The object of this research is consumers who shop at grocery stores during the Covid-19 pandemic between March and June 2020 in the city of Surabaya, East Java, Indonesia. Within this research, 84 respondents were used as the sample. The process of collecting the data was conducted through online-based questionnaires. Multiple linear regression analysis with the help of SPSS 23.0 software was used to analyze the research. Findings- The researchers concluded that all existing hypotheses both H1 and H2, were valid. It also showed a significant positive relationship between panic buying, service convenience, and consumer purchasing decision behavior. Practical Implications- Furthermore, the results stated that the modern market must understand the community's conditions and keep up with the latest situation surrounding customers’ needs.
SEISENSE Journal of Management, Volume 4, pp 1-10; doi:10.33215/sjom.v4i2.551

Purpose- This article aims to address public value by assessing public programs and services' success in a more cost-effective way. The study also investigates how public managers and elected officials can use public value to guide their decisions on resource allocation to create value for the citizens. Design/methodology- To meet this study's aims, Mark Moore’s strategic triangle is used as the framework for this study. This is a comprehensive framework that evaluates the performance of public sector programs and service delivery. Data for this study has been collected via a primary scoping of the literature on public value. Database searches were conducted in the Social Sciences Index, SCOPUS journals, ISI Social Sciences Citation Index, and Google Scholar. Findings- From the investigation, the result indicates that public value is created by government or public managers in their daily transactions and by non-profit organizations that articulate their objectives and find popular support for the community's common good. Practical implications- Arguably, public value management provides a necessary improvement to public management theories. It redefines the function of public sector managers in the provision of socially desirable outcomes through citizen engagement. As a progress appraisal tool in public organizations, it offers a broader and inclusive framework than the New Public Management (NPM). Originality/value- This study's results contribute to the knowledge and literature of public value in the public sector. The strategic triangle builds on the challenges and weaknesses of NPM and it aims at reshaping institutions to prioritize value creation for citizens.
Tochukwu Matthew Oguegbe,
SEISENSE Journal of Management, Volume 4, pp 56-71; doi:10.33215/sjom.v4i2.620

Purpose- This study aimed to examine the predictive role of organizational-based self-esteem and organizational identification on turnover intention while also studying the mediating effect of organizational trust among employees across five organizations. Design/Methodology- This study utilized the cross-sectional research design and quantitative approach for data collection. The study sample comprises 131 employees drawn from five organizations with a mean age of 33.15 years (SD, 7.97). Standardized instruments (questionnaires) were used for data collection. The IBM-SPSS Statistics and Hayes PROCESS macro (model 4) was used for testing the hypotheses and conducting the mediational analysis. Findings- The results of the study revealed a significant negative relationship between organizational-based self-esteem and turnover intention (β= -.33, p < .01), and also a significant negative relationship between organizational identification and turnover intention (β=-.29, p < .01). Organizational trust was also found to mediate both relationships. Practical Implications- The results of this study highlight the importance of organizational-based self-esteem, organizational identification and trust in reducing turnover intention. The study recommends that to keep employees in the organization, human resources management (HRM) needs to foster trust, build practice that will promote identification and attachment, and enhance the relationship between the organization and employees.
Minh-Anh Nguyen Thi
SEISENSE Journal of Management, Volume 4, pp 11-24; doi:10.33215/sjom.v4i2.591

The aviation industries in Europe and the US have been well-established since a very early age and have attracted great attention from both industry practitioners and academics. To derive a different perspective on the efficiency levels of airlines operating in the two matured markets, we adopted dynamic data envelopment analysis (DEA). Using the data of the period 2014 – 2016 of 7 European airlines and 9 US airlines that are publicly traded, the study offers an overall picture of airlines' efficiency in the two regions. Notably, the resource flow between the consecutive periods is incorporated into the measure to yield a longitudinal perspective on airlines' efficiency. The study reveals the two major findings. First, most publicly traded airlines in Europe and the US are efficient, except for Hawaiian airline headquartered in the US. Second, Hawaiian airline's inefficiency is majorly contributed by the overuse of the number of employees, consumed fuel, and the deficit of revenue seat-miles in 2014 and 2015. To improve the efficiency level, Hawaiian airlines could consider increasing employee productivity, using more fuel-efficient aircraft, and implementing new marketing strategies to boost sales.
Kamran Hameed, , Mubbasher Munir
SEISENSE Journal of Management, Volume 4, pp 25-44; doi:10.33215/sjom.v4i2.579

Purpose- Knowledge creation refers to the ability of firms to create new knowledge that starts from individuals to integrating the firms and then the overall economy. This study suggests that knowledge acquisition in a country has a significant relationship with innovative performance. Design/Methodology- Data from 48 highly HDI countries is taken from World Bank and World Economic Forum. Based on 480 country-year observations in a panel mediator model, it is revealed that the national efforts of boosting knowledge acquisition influence the firms’ innovative performance. Findings- Further, it is found that absorptive capacity in the employability of knowledgeable workers works as a mediator between knowledge acquisition and innovation. Whereby higher knowledge acquisition leads to higher absorptive capacity and higher innovation. Practical Implications- This study builds a quantitative model for the macroeconomic context of knowledge-based view.
, Afsarul Islam, Mahmudul Islam Choudhury, Jace Saha
SEISENSE Journal of Management, Volume 4, pp 47-58; doi:10.33215/sjom.v4i1.534

Purpose- This study investigates the impact of intrinsic rewards (Recognition, Training and Development, Work Environment, Participation in Decision Making, and Workplace Flexibility) on primary school teachers’ motivation at the workplace. Design/Methodology- A survey was conducted using a 5 Likert scale questionnaire among the teachers of different primary schools across Bangladesh. A total of 200 data was gathered through random sampling. SPSS 22.0 is used for analyzing the data. The study employed multiple regression and ANOVA, correlation, reliability test, and descriptive statistics to draw the findings. Findings- The study revealed that intrinsic rewards have a significant effect on teachers’ motivation. All the studied variables (Recognition, Training and Development, Work Environment, Participation in Decision Making, and Workplace Flexibility) have found a statistically significant relationship with Motivation. Moreover, recognition and work environment showed the most robust relationships with teachers’ motivation. Practical Implications- Organizations can use this study's results to comprehend the effect of intrinsic or non-financial rewards on employee motivation. Thus, the research findings could help similar institutions design an appropriate reward package with adequate intrinsic rewards to motivate their employees and ensure better performance at work.
SEISENSE Journal of Management, Volume 4, pp 59-68; doi:10.33215/sjom.v4i1.556

Purpose- This study aims to review and analyze the articles related to social media applications and their impact on the tourism industry. Methodology- For conducting this study, three leading databases named Google Scholar, Science Direct, and EBSCO Host were used for data collection purposes, and the research was conducted in three phases. Selecting the database for collecting data was the first phase, which was carried out during the period between November 2020 to December 2020. In the second phase, screening of the collected data was done, and in the final stage, 46 articles were selected to conduct this study. Discussion- Over the last decade, the rapid advancements in information and communication technology (ICTs) have had reflective impacts on the global tourism sector. Both researchers and professionals have acknowledged that social media applications have a significant impact on both suppliers and consumers of the tourism industry. Findings- Based on the reviewed articles from the perspectives of the tourism consumers as well as the tourism suppliers, this study has found that consumers use social media in pre-during-post travel for searching different information and suppliers generally use social media for promotion, communication, management, research purposes.
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