International Journal of Business and Management

Journal Information
ISSN / EISSN : 18333850 / 18338119
Current Publisher: Canadian Center of Science and Education (10.5539)
Total articles ≅ 3,538
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Giovanna Lucianelli, Amalia Lucia Fazzari, Matteo Cavalieri
International Journal of Business and Management, Volume 15; doi:10.5539/ijbm.v15n3p80

Abstract:The global financial crisis represents one of the main reasons for the situation suffered by many European countries both at national and local level. Furthermore, the increased attention given to financial budgeting in the last years highlights the importance for public administrations to learn more about how to measure financial sustainability, how to implement strategies to avoid distress, and how to represent the expected results of these strategies. We argue that a local government shows good financial conditions when it can provide public services without damaging its ability to face future obligations (GASB, 1987). On the contrary, local governments in poor financial health are unable to deal with their financial obligations and provide public services. Often, in this case, the quality or quantity of these services turns out to be damaged (Raphael, Renwick, Brown, & Rootman, 2010). It is essential to say that the level of financial condition cannot be easily represented since it cannot be readily measured by a single performance indicator, but rather it is determined by different measures directly observable. We propose an explanatory case study to analyze the first results obtained through a plan devised to restore a good financial condition through a process of spending review in the municipality of Rome, one of the most important local governments. More specifically, we have analyzed the income statements and the final balance sheets for the years 2013-2017. We further argue that our case study represents an inspiring strategy for financial sustainability thanks to an ad hoc legislation especially devised to overcome the crisis. Our case study also reveals all critical issues emerged during the analysis of the final data collected in the official documents drafted with accrual accounting across the five years.
Ms. Faiza Amir, Zaheer Ahmed Khan
International Journal of Business and Management, Volume 15; doi:10.5539/ijbm.v15n3p67

Abstract:This study examines the impact of the five-factor model of personality on team performance of teaching and administration staff in private colleges in Oman. The five-factor model consists of extroversion, agreeableness, conscientiousness, openness to experience and neuroticism. A field study had been conducted using a sample size of 130 employees in private colleges in Oman. Data was collected through a 36-item questionnaire through convenience sampling. As anticipated, the results are consistent with many previous searches presenting the relationship between agreeableness, conscientiousness, extroversion, and openness to experience on team performance is positive and significant while neuroticism has a negative relationship with team performance. Employee engagement does moderate the relationship between extroversion, agreeableness, conscientiousness, neuroticism and team performance. Employee engagement has a minor moderating effect on the relationship between openness to experience and team performance. The study has enlightened the reality of the relationship between personality traits and team performance with a clear understanding of the academic administration of colleges in Oman. Therefore, organizations should consider the personality traits of employees to improve the overall performance of teams. The sampling from a similar type of organization and exclusion of some of the contextual variables are limitations of this study that hinder generalization to other industries and contexts. This research recommends to include other variables such as gender difference and organizational culture through a cluster of organizations with a large sample that may add more to the validity of results for generalization.
Rachel Bayisenge, Hu Shengede, Yves Harimana, Jean Bosco Karega, Margret Lukileni, Muhammad Nasrullah, Hu Xinrui, Beneyo Emmerance Nteziyaremye
International Journal of Business and Management, Volume 15; doi:10.5539/ijbm.v15n3p14

Abstract:Small and Medium Enterprises are the key to the national economic development as a way to improve its population livelihood. The main reason for this sector is a potential employment with the low cost of the capital. The contribution of small and medium enterprises run by women in society was recognized to the employment generation, gender equality and economic development. A personnel initiative, vision, and innovation to grow their businesses are well needed. In this research 15 districts out of 30 were selected to get all needed data, and thirteen (13) women were communicated in each selected district (15) as a sum of a hundred and ninety-five (195) correspondents. The combination of quantitative and qualitative methods was used to analyze data, and questionnaires and interviews were used to collect data. Our results have been proved that small and medium enterprises run by women and sustainability of Rwandan economic development were closely related as the SMEs run by women increase and employment opportunities also increase. It was noted that women owned SMEs is a central driving effort behind gender equality, poverty reduction, and job creation. Therefore, it is recommended that the government might set the policy to encourage women in doing business whereby women in different regions of Rwanda should be given enough attention in economy activities through both small and medium enterprises, and entrepreneurship.
Aditi Shams
International Journal of Business and Management, Volume 15; doi:10.5539/ijbm.v15n3p50

Abstract:The purpose of this paper is twofold, first, it examines the association of non-executive chairman and the quality of financial earnings and second, it examines the role of audit quality and non-executive chairman in earnings quality. This paper uses the modified jones model and the performance adjusted modified Jones model considering two cash flow methods of total accrual and perform regression analysis on the energy sector firms from the year 2010-2012. The study result does not find any significant association of earnings management and non-executive director and audit quality in the Australian context. This finding raises concerns regarding the effectiveness of such a corporate governance mechanism to maximize monitoring over the operation of the firm.
Asif Ali Rahman, Mohammad Omar Shiddike
International Journal of Business and Management, Volume 15; doi:10.5539/ijbm.v15n3p25

Abstract:This paper is written with a novice social sciences researcher (management, education, public administration, public policy, and human resource development etc.) in mind at the graduate or doctoral level. A mixed methods research design has been made in this paper for a human resource development (HRD) project after extensively reviewing the research literature. This paper is useful for researchers who are looking for a mixed methods research design plan based on a real-world example that can be adapted to their specific research. The paper is based on a research titled, “Transfer of Training: A mixed methods research”. It explains a rationale for the use of mixed methods in an HRD project, followed by the research questions, the research methods and procedures. The paper also debates on sampling and data integration issues, data types, research instruments, data organization and cleaning, data analysis using software such as SPSS and NVIVO and issues of validity and reliability. The paper concludes with a discussion on limitations and delimitations.
Arokodare M. A., Asikhia O. U., Makinde G. O.
International Journal of Business and Management, Volume 15; doi:10.5539/ijbm.v15n3p37

Abstract:Globally, oil and gas marketing companies are in a continuous competitive environment and dilemma of maintaining larger market share among competitors in the oil and gas industry. Most business managers in the oil and gas marketing industry in Nigeria find it difficult in constantly achieving increase in performance in terms of market share due to organisational culture rigidity and poor adoption of information technology capability among oil and gas marketing companies. Hence, this study investigated the relationship between information technology capability and market share as well as the moderating effect of organisational culture on the relationship between information technology capability and performance of oil and gas marketing companies in Lagos State, Nigeria. The study employed survey research design. The target population comprised 515 oil and gas marketing and retail outlets operating in Lagos State, Nigeria. A total enumeration technique was adopted. Findings revealed that there is a significant and positive relationship between information technology capability and market share and also organisational culture significantly moderate the relationship between information technology capability and market share of oil and gas marketing companies in Lagos State, Nigeria. The study concludes that there is relationship between information technology capability and market share. Also, organisational culture moderates the relationship between information technology capability and market share. It is recommended that oil and gas marketing companies should evolve dynamic business models that will enhance adoption of information technology capability and organisational culture flexibility in order to achieve the advantage of larger market share.
Ghadeer A. Khawaldeh
International Journal of Business and Management, Volume 15; doi:10.5539/ijbm.v15n3p1

Abstract:The purpose of this study is to explore the influence of knowledge management on human resource management performance based on the ACHIEVE model in selected banks of Amman. The population consisted of 43 employees in 4 Jordanian banks. Data was gathered by a questionnaire according to performance factors of ACHIEVE model. To identify and get rid of irrelevant variables, reliability analysis was conducted. The Kolmogorov-Smirnov normality test was used to examine if variables are normally distributed. As the dependent variable being measured is ordinal, the Friedman test was performed. Furthermore, one-sample t-tests were conducted to investigate the influence of KM on HRM performance. In light of results, KM is significantly impact HRM performance. According to ACHIEVE model, Out of 5 factors, 4 of them were affected by KM with varying degrees. The incentive was the highest factor impact of KM, while an environment is the lowest. The research presents managerial guidance for decision making to develop HRM performance factors, in addition to many theoretical and practical implications. In the end, directions for further research are also included.
Stephen Lee
International Journal of Business and Management, Volume 15; doi:10.5539/ijbm.v15n2p170

Abstract:Reviewer Acknowledgements for International Journal of Business and Management, Vol. 15 No. 2, 2020
Asmina Akter
International Journal of Business and Management, Volume 15; doi:10.5539/ijbm.v15n2p165

Abstract:In this study an Output-oriented DEA (Data Envelopment Analysis) model is used to measure operational efficiency of foreign branches of Bangladeshi banks as financial intermediary organization for borrowing funds from savers and lending those funds to others for making profit. Among 58 Bangladeshi banks there are only three Bangladeshi banks which have in total seven foreign branches in different foreign locations. A branch of bank can’t be separated legally from its parent company and supervised by its home authorities as part of supervision of the banking group as a whole. By employing DEA model and using “Financial Intermediary Approach” this study found that as a financial intermediary organization between savers and borrowers these foreign branches of Bangladeshi banks are performing efficiently over the years. Among three banks Janata Bank Limited and AB Bank limited are performing most efficiently and Sonali Bank Limited is performing less efficiently relative to two other banks in operating their foreign branches as a financial intermediary organization for borrowing funds from savers and lending those funds to others for making profit.
Sana’A Nawaf Al-Nsour
International Journal of Business and Management, Volume 15; doi:10.5539/ijbm.v15n2p149

Abstract:The digital world now is more dominant, and the customer shifts to online engagement and online practices. This paper aimed to develop a new framework to illustrate the impact of electronic customer engagement on relationship quality and e- customer loyalty in the online environment in Jordan. This study through reviewing the literature, extracted three dimensions of customer engagement; cognitive, affective and normative engagement. In addition to relationship quality and its mediating impact on customer loyalty.460 questioners were distributed to university student who confirmed following or liking at least one brand community on Facebook, (PLS-SEM)was used to analyze the data collected and the result showed that there is a significant impact of e-customer engagement on relationship quality and customer loyalty.in addition, relationship quality had partial mediation relation between customer engagement and e-customer loyalty.