Open Journal of Business and Management

Journal Information
ISSN / EISSN : 2329-3284 / 2329-3292
Current Publisher: Scientific Research Publishing, Inc. (10.4236)
Former Publisher: Scientific Research Publishing, Inc. (10.4236)
Total articles ≅ 673
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Latest articles in this journal

Xueyan Li, Xiaoxiao Zhan, Jinli Jiang
Open Journal of Business and Management, Volume 09, pp 866-876; doi:10.4236/ojbm.2021.92046

In order to improve the potential of urban tourism in Anhui Province, the comprehensive evaluation of the development level of urban tourism in Anhui Province is carried out. Firstly, the comprehensive evaluation index system of the development level of tourism is constructed. Secondly, 16 cities in Anhui Province are divided into four categories through cluster analysis, and Hefei has the best tourism development. Then factor analysis is carried out to get the ranking of each prefecture-level city. The top two cities in tourism development level are Hefei and Huangshan. Finally, the conclusion is that the tourism development level of 16 cities in Anhui Province is not balanced and the tourism industry is still to be developed.
Chiraz Rouissi
Open Journal of Business and Management, Volume 09, pp 877-893; doi:10.4236/ojbm.2021.92047

In recent years, the marketing of services, long in search of academic legitimacy, has found a clear recognition of its specificities. Banking marketing, a component of the services sector, is getting a promising boost from this development. The present research is proposed to study the development of the activity of banking strategies and customer loyalty introduced in banks to enable them to optimize the quality of communication and satisfaction while generating more profits and trust.
Wenqi Zhang
Open Journal of Business and Management, Volume 09, pp 775-794; doi:10.4236/ojbm.2021.92041

This paper focuses on how economic variables affect Baa corporate bond spreads in the US from January 1990 to December 2018. Credit spreads in this paper are defined as the Baa corporate bond yield minus the Aaa corporate bond yield, and are explained by four variables which are interest rates, the slope of yield curve, the stock market volatility and the economic environment. Cointegration analysis and VAR model are used in this paper to estimate the effects of the determinants of the credit spreads in the long-run and in the short-run respectively. The impacts of the industrial production index and the slope of yield curve on the Baa credit spread are negative, and the impacts of 10 year Treasury bond rate and the stock market volatility on the credit spreads are positive in the long run. In the short-run dynamic relationship, the impact of the industrial production index and the 10 years Treasury bond interest rate are negative for the credit spreads, and the slope of yield curve and stock market volatility are positive for the Baa credit spreads.
James Obiri-Yeboah
Open Journal of Business and Management, Volume 9, pp 309-326; doi:10.4236/ojbm.2021.91017

The resultant disgusting effect related to failure to produce environmental friendly tailing slurry, call for developing a good management plan for tailing slurry production of the newly introduce dry tailing machine at the Gold Processing Plant of Pakay Gold Company Ghana Limited. Hence, the tailing slurry management plan consists of documented steps put together to enhance the discharge of environmentally acceptable tailing product for further monitoring and usage. The nonexistence of a plan for managing input (40% solid slurry) and output (product) of the tailing filtration plant (dry tailing machine) at Pakay Gold Company is a recipe for systemic disaster which points to the potential of legislative litigation with production and revenue shortfalls. This points out the need for this paper’s assessment of plant slurry threats or opportunities, sets an objective for management plan, develops premises and identifies alternatives of the tailing slurry input and product to enhance the development of a plan for managing the dry tailing machine. Furthermore, additional management plan steps that followed were examination and selection of alternative action plan for environmental toxic prevention model. Moreover, plan for implementation as well as supporting plans and review measures were done to eliminate any future legislative agencies litigation. The aim of this paper is to provide tailing slurry management plan that will ensure the eradication of any potential adverse environmental effect and litigation phenomenon that may be associated with the products of the tailing slurry filtration plant.
Christabel Chisha Muyanga, Jackson Phiri
Open Journal of Business and Management, Volume 9, pp 448-459; doi:10.4236/ojbm.2021.91024

Communication is important in an organization because it enables the organization to give information to both the internal and external public. Communication by leaders in schools enables them to communicate about the goals and vision of the school. It also allows them to give instructions to staff members. When communication is effective in a school, people are able to understand what is expected of them. The purpose of this study was to assess effective communication in International Schools in Lusaka based on Berlo’s SMCR Model. The study was conducted at International School of Lusaka and Lusaka International Community School. The study utilized a quantitative paradigm. Questionnaires were used as a research instrument for collecting data from the Principals, Heads of Departments, Teachers and Support Staff who were purposively selected from a sample size of 135 employees. The questionnaires were distributed to 110 people and 83 questionnaires were returned. The data collected using the questionnaire was analyzed using descriptive analysis and inferential statistics (Pearson Correlation Coefficient). Pearson Correlation Coefficient was used to determine the relationships between the variables. Two hypotheses were accepted as they showed a statistically significant relationship between the variables of which both had a p-value of 0.001 which is less than 0.005.
Mukelabai M. Musheke, Jackson Phiri
Open Journal of Business and Management, Volume 09, pp 659-671; doi:10.4236/ojbm.2021.92034

Communication is a very crucial and significant element in an organization, and it is necessary for creating collaboration within the work environment that has effects on organizational performance and decision making. This study on effects of effective communications on organizational performance using the systems theory is thus essential. The objectives of this study were to firstly identify the factors affecting effective communication based on the systems theory and secondly to devise a communication model that addresses these factors to improve organisational performance. A quantitative approach was used to describe and analyse data collected for the study from 88 respondents. A questionnaire was used to identify factors affecting effective communication based on systems theory. Descriptive analysis and Pearson’s correlation were used to analyse the results. The results for H1 showed a Pearson correlation coefficient of 0.642 which is statistically insignificant if the (sig. 2-tailed) there was no statistically significant relationship between management and channel of communication used. However, the results from H2 indicated that there was a relationship between channel of communication used and effective communication with a Pearson correlation coefficient of 0.041 at (sig. 2-tailed) 3 showed that effective communication has a positive effect on organizational performance at (sig. 2-tailed)
Khairi Mohamed Omar
Open Journal of Business and Management, Volume 09, pp 672-687; doi:10.4236/ojbm.2021.92035

Scientific progress, technology and industrial development in addition to globalization have allowed for the flow of a large amount of market information (capital information, investment information, labor, goods and services information etc.), which has resulted in intense competition increasing day by day because of the rapid technological developments, communication technology, electronic commerce and economic blocs. This has led to the industrial development of goods and services at an accelerated pace, and the development of business organizations under the pressure of intense competition and they must search for sophisticated strategies to stay in the market and the performance of economic and social tasks entrusted to it, and be able to compete and then expand in the markets locally and internationally. Entrepreneurship is one of the main topics in the economies of both developed and developing countries. Effective entrepreneurship contributes to economic development and the information era has led to dramatic changes in the work environment. Participation and technology have resulted in a faster pace the competition between local and international institutions, which works in an innovative way to disseminate information to produce products and provide new services to customers. The information era is also an incentive to restore successful traditional work patterns. As a result, innovation has become the main factor in separating leading institutions at all local, regional, and international levels. This paper aimed at measuring the characteristics of Entrepreneurship among postgraduate students from different universities in the Kingdom of Bahrain and its impact on entrepreneurship characteristics. A conceptual framework has been presented for a better understanding of the entrepreneurship characteristics topic which formed the basis for the topic under study. Using a quantitative method, 1000 questionnaires were distributed to target respondents comprising of international and local graduate students studying/graduated from different universities in the Kingdom of Bahrain. The responses collected were 930 completed questionnaires representing a 93% percent response rate. The data were analyzed using Smart PLS version 3. The findings indicate that entrepreneurship characteristics of the post-graduate students are a valid construct in predicting entrepreneurial intentions.
Khairi Mohamed Omar
Open Journal of Business and Management, Volume 9, pp 32-43; doi:10.4236/ojbm.2021.91002

There is a strong belief that the roots of the Human Resource Management discipline were extracted from organizational psychology discipline. However, there are some challenges for successful organizations to achieve their goals. The wise organization leadership relies on human capital development and enhancement as they are the real engine of any day to day work. This paper aims to investigate the Challenges of Human Resource Management Professionals in COVID-19 Pandemic and Human Resource Management Challenges in the 21st century (technology era). Highlighting the importance of human resource manager’s challenges are the main objectives of this paper as well as the HRM influencing factors. Also, it is trying to elaborate on the challenges caused by COVID-19 and the recent 21st century. The paper explores the most important challenges by investigating these elements using quantitative method. A total of 200 HRM professionals were targeted to answer the designed open-ended surveys. 150 responses were recorded and collected. The response rate was 97% of the total response rate.
Patrick Siegfried, John Jiyuan Zhang
Open Journal of Business and Management, Volume 9, pp 268-287; doi:10.4236/ojbm.2021.91015

In relation to the fast development of e-commerce and rapid increasing of parcels, urban logistic sector is facing the challenge of sustainability. Especially, last-mile delivery as the last step of goods transport, it connects to customers’ satisfaction, cost efficiency of logistic companies, and more and more public expectations to sustainability of urban logistics. To handle with the complexity of urban logistics conditions, governments and logistics companies should develop a co-operating strategy for sustainability of urban last-mile delivery. This paper is based on data collection from the long-term empirical research and a survey to the e-commerce users in Germany and China to develop a sustainable concept for the urban last-mile delivery. The key to the development of concept is to create a balance among the requirements of customers, the competition abilities of logistics companies and the public interest.
Changli Lu, Wenshan Feng
Open Journal of Business and Management, Volume 9, pp 167-183; doi:10.4236/ojbm.2021.91009

The COVID-19 outbreak has hit the logistics industry like never before. How to effectively cope with the challenges brought by public health emergencies has become an urgent problem for major logistics enterprises. As a labor-intensive industry, the human resource management of logistics enterprises has become an essential and important part of their operation and management process, which is directly related to the healthy, sustainable and stable development of logistics enterprises and the maximization of social and economic benefits at the lowest cost. Therefore, logistics enterprises must establish advanced concepts of human resource management and take reasonable and effective measures in combination with their own problems in this outbreak, so as to enhance their core competitiveness.
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