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Tahir Hikmet Karakoç, Can Ozgur Özgür Colpan, Elif Koruyucu
Aircraft Engineering and Aerospace Technology, Volume 93; https://doi.org/10.1108/aeat-09-2021-328

Journal of Cultural Heritage Management and Sustainable Development; https://doi.org/10.1108/jchmsd-05-2021-0085

Abstract:
Purpose The purpose of this paper is to examine the construction of national heritage through the interpretation of sites and events, with a particular focus on hot interpretation at difficult heritage sites. Design/methodology/approach This paper examines the processes of difficult heritage interpretation at the Memorial Hall of the Nanjing Massacre over the past 30 years, and examines the resulting political implications. Findings Aligning with contemporary national social and political agendas, heritage interpretation at the Memorial Hall actively serves as an authorised educational tool. Despite the hot interpretation techniques used to stimulate the emotional impact of visitor experiences, this particular traumatic past has been utilised in nation building practices that legitimise specific histories and form a national image on an international stage. Research limitations/implications Heritage interpretation of difficult history will benefit from open dialogue and assessment of the past from multiple perspectives. This requires all stakeholders to work together to develop interpretation strategies that acknowledge and prioritise the needs of post-conflict societies. Without this form of open dialogue and reflection, the official claims of heritage interpretation achieving reconciliation between conflicted peoples remain superficial. Originality/value This study offers a novel contribution to the discussion of heritage interpretation. The results shed light on the cultural processes surrounding state interpretation of traumatic pasts for specific political uses. The study suggests ways in which heritage sectors and authorities can achieve social goals, such as public education, reconciliation and peacebuilding, through such processes of heritage interpretation.
Charlotta Kronblad,
Journal of Science and Technology Policy Management; https://doi.org/10.1108/jstpm-10-2020-0155

Abstract:
Purpose The effects of the spread of COVID-19 across the world are devastating, both from a health and an economic perspective. However, we also see encouraging examples of collaborative and innovative initiatives, in society and in organizations. The purpose of this paper is to focus on initiatives related to digital business model innovation. The authors explore how organizational characteristics provide a variety of opportunities for digital responses to the COVID-19 pandemic and discuss the potential consequences for the speed of digital transformation in organizations and society. Design/methodology/approach In this paper, the authors analyze how organizations attempt to mitigate the negative effects of fighting COVID-19 using digital business model responses. The authors draw on a qualitative study where they have collected data from the retail and service industries. They have analyzed the data in relation to theory to better understand this ongoing phenomenon. Findings The authors have identified four categories of organizations (crisispreneurs, accelerators, endurers and thrivers). Each category faces different challenges and shows a different intensity in their digital transformation. The authors propose that the rapid turn toward digital business models will have enduring effects, as organizations have gained transformational capabilities that will remain, and that the digital trajectory has, as a result, changed forever. Originality/value The findings in this paper point toward new challenges for leaders and policymakers in terms of how to support initiatives and meet the needs of different categories of organizations while simultaneously being conscious of the potential societal effects of this rapid digital shift. The authors hope that this paper can be of value for managing this shock and learning how to adapt for the future taking certain aspects of current business models as the departure point.
Joanna Phillips Melancon, Mary Jane Gardner, Vassilis Dalakas
Published: 22 September 2021
Journal of Consumer Marketing; https://doi.org/10.1108/jcm-09-2020-4138

Abstract:
Purpose The purpose of this study is to explore the antecedents of consumer entitlement among loyal consumers in response to a perceived brand failure, as well as the effect of consumer entitlement on satisfaction and behavioral intentions. Design/methodology/approach An online questionnaire asked 226 Game of Thrones viewers about their reactions to the final season of the series. Partial least squares structural equation modeling was the analysis method for testing the hypotheses. Findings Investment, perceived justice and collective fairness are all predictors of entitlement. Fan identification increases feelings of investment. Entitlement has a negative relationship with satisfaction, and satisfaction is positively related to relational behaviors. Practical implications Loyal, highly entitled consumers can make life difficult for a brand in customer service encounters, on social media and financially. The manuscript offers managers an understanding of which consumers and situations may elicit entitlement and how to mitigate entitlement. Originality/value This is one of the first studies to attempt to model antecedents of consumer entitlement and to study entitlement among highly loyal consumers in response to a perceived brand failure. The study furthers existing research by pointing out the effect of entitlement on the relationship with the brand and consequences for the brand, as opposed to past studies, which have largely explored the effects of working with entitled consumers on front-line employees.
Muhammad Zia Aslam, , Mohammad Nazri, Hasnun Anip Bustaman, Mohammed Mustafa Mohammed Yousif
Journal of Organizational Effectiveness: People and Performance; https://doi.org/10.1108/joepp-07-2020-0130

Abstract:
Purpose Though employee job engagement has been one of the few most proliferated organizational concepts during the last two decades, evidence on how to achieve an engaged workforce is unclear. The purpose of this study was to contribute to the engagement literature by investigating the role of interpersonal leadership in developing job engagement through the relative importance of deep acting emotional labor skills, initiative climate and learning goal orientation as intervening mechanisms. Design/methodology/approach This study employed an online self-reported survey in data collection, gathering input from 438 frontline service employees in Malaysia. The data was then tested using the structural equation modeling (PLS-SEM) to evaluate the proposed parallel mediation model of the study. Findings The findings demonstrated that deep acting emotional labor skills, initiative climate and learning goal orientation were significantly effective in intervening mechanisms through which interpersonal leadership impacted job engagement. Practical implications This study offers insightful evidence that can be utilized by service organizations to improve employees' job engagement. The evidence derived from this study suggests that interpersonal leadership is a valuable organizational resource that can help carve pathways through which the objective of employee job engagement can be achieved. Therefore, while crafting organizational interventions for employee job engagement, service managers should address the findings of this study. Originality/value Despite the evidence presented in previous literature on the notable relationship between leadership and engagement, there is yet to be an apt understanding of the impact of new leadership perspectives and the intervening mechanisms in predicting job engagement. This study attempts to fill the research gap.
Lai Wan Hooi, Min-Shi Liu, Joe J.J. Lin
Published: 22 September 2021
International Journal of Manpower; https://doi.org/10.1108/ijm-05-2020-0247

Abstract:
Purpose Drawing on the Ability–Motivation–Opportunity (AMO) theory, this study aims to test the effect of green human resource management (G-HRM) on green organizational citizenship behavior (G-OCB) taking into consideration green culture as the mediator and green values as the moderator. Design/methodology/approach Valid data from 240 entities collected in Taiwan were analyzed to test the five hypotheses. The valid data were analyzed using confirmatory factor model, correlation analysis, structural equation modeling and bootstrapping analysis. Findings The results for all relationships show significant associations. G-HRM is significantly associated with G-OCB and green culture, while green culture is significantly related to G-OCB. The mediating effect of green culture on the G-HRM-G-OCB relationship is significant. The moderating effect of green values on the green culture–G-OCB relationship is significant. Originality/value The originality of this study lies in being one of the first study in an advanced emerging economy utilizing the AMO theory.
Esteban López-Zapata, Armando De Jesús Ramírez-Gómez
Published: 22 September 2021
Journal of Intellectual Capital; https://doi.org/10.1108/jic-08-2020-0286

Abstract:
Purpose This study analyzes the impact of intellectual capital on organizational ambidexterity by evaluating the mediating effect of the different types of organizational cultures (adhocracy, clan, market and hierarchy) on the said relationship. Design/methodology/approach From a sample of 124 directors of Colombian firms, the information is analyzed using Structural Equation Models through the Partial Least Squares method (SEM-PLS). Findings The results show that intellectual capital has a positive relationship with organizational ambidexterity and that market culture presents a positive mediating effect in the said relationship, while the mediating effects of adhocracy culture, clan culture and hierarchy culture are not significant. Practical implications Directors can favor the development of organizational ambidexterity by investing in the intellectual capital of their firms and by promoting the development of market culture attributes. Originality/value This work contributes empirical evidence on the mediating role of organizational culture in the relationship between intellectual capital and ambidexterity, highlighting the importance of market culture over other types of culture for the simultaneous development of exploration and exploitation capabilities, in the context of an emerging Latin American economy such as Colombia.
Ali Yavuz Polat, Ahmet Faruk Aysan, Hasan Tekin, Ahmet Semih Tunali
Published: 22 September 2021
Studies in Economics and Finance; https://doi.org/10.1108/sef-02-2021-0080

Abstract:
Purpose This study aims to investigate the effect of fear sentiment with a novel data set on Bitcoin’s (BTC) return, volatility and transaction volume. The authors divide the sample into two subperiods to capture the changing dynamics during the COVID-19 pandemic. Design/methodology/approach The authors retrieve the novel fear sentiment data from Thomson Reuters MarketPsych Indices (TRMI). The authors denote the subperiods as pre- and post-COVID-19 considering January 13, 2020, when the first COVID-19 confirmed case was reported outside China. The authors use bivariate vector autoregressive models given below with lag-length k, to investigate the dynamics between BTC variables and fear sentiment. Findings BTC market measures have dissimilar dynamics before and after the Coronavirus outbreak. The results reveal that due to the excessive uncertainty led by the outbreak, an increase in fear sentiment negatively affects the BTC returns more persistently and significantly. For the post-COVID-19 period, an increase in fear also results in more fluctuations in transaction volume while its initial and cumulative effects are both negative. Due to extreme uncertainty caused by the COVID-19 pandemic, investors may trade more aggressively in the initial phases of the shock. Practical implications The authors are convinced that the results in this paper have more far-reaching implications for other markets regulated by the states. BTC provides a natural benchmark to understand how fear sentiment drives and impacts the markets isolated from any interventions. Hence, the results show that in the absence of regulatory frameworks, market dynamics are likely to be more volatile and the fear sentiment has more persistent impacts. The authors also highlight the importance of using micro, asset-specific sentiment measures to capture market dynamics better. Originality/value BTC is not associated with any regulatory authority and is not produced by the governments and central banks. COVID-19 as a natural experiment provides an opportunity to explore the pure effects of market sentiment on BTC considering its decentralized and unregulated features. The paper has two main contributions. First, the authors use BTC-specific fear sentiment novel data set of TRMI instead of more general market sentiments used in the existing studies. Next, this is the first study to examine the association between fear and BTC before and after COVID-19.
Samar Ali Shilbayeh, Sunil Vadera
Published: 22 September 2021
Journal of Modelling in Management; https://doi.org/10.1108/jm2-03-2021-0065

Abstract:
Purpose This paper aims to describe the use of a meta-learning framework for recommending cost-sensitive classification methods with the aim of answering an important question that arises in machine learning, namely, “Among all the available classification algorithms, and in considering a specific type of data and cost, which is the best algorithm for my problem?” Design/methodology/approach This paper describes the use of a meta-learning framework for recommending cost-sensitive classification methods for the aim of answering an important question that arises in machine learning, namely, “Among all the available classification algorithms, and in considering a specific type of data and cost, which is the best algorithm for my problem?” The framework is based on the idea of applying machine learning techniques to discover knowledge about the performance of different machine learning algorithms. It includes components that repeatedly apply different classification methods on data sets and measures their performance. The characteristics of the data sets, combined with the algorithms and the performance provide the training examples. A decision tree algorithm is applied to the training examples to induce the knowledge, which can then be used to recommend algorithms for new data sets. The paper makes a contribution to both meta-learning and cost-sensitive machine learning approaches. Those both fields are not new, however, building a recommender that recommends the optimal case-sensitive approach for a given data problem is the contribution. The proposed solution is implemented in WEKA and evaluated by applying it on different data sets and comparing the results with existing studies available in the literature. The results show that a developed meta-learning solution produces better results than METAL, a well-known meta-learning system. The developed solution takes the misclassification cost into consideration during the learning process, which is not available in the compared project. Findings The proposed solution is implemented in WEKA and evaluated by applying it to different data sets and comparing the results with existing studies available in the literature. The results show that a developed meta-learning solution produces better results than METAL, a well-known meta-learning system. Originality/value The paper presents a major piece of new information in writing for the first time. Meta-learning work has been done before but this paper presents a new meta-learning framework that is costs sensitive.
Published: 22 September 2021
Journal of Organizational Ethnography; https://doi.org/10.1108/joe-03-2021-0014

Abstract:
Purpose The purpose of this paper is to reflexively reconsider the effects of the author’s pre-understandings, both academic and non-academic, on the subject matter and the research setting. The unforeseen implications of this disjuncture on our research practice and the expected deliverables are discussed. Design/methodology/approach The paper engages in a critical, self-reflexive dialogue of a journey through a stimulating yet, uncomfortable piece of feminist, organizational ethnographic research drawing on the insights from the author's research diary. Findings The account presented in this paper describes the problematic nature of undertaking a collaborative, reciprocal research project in the distinctive and foreign cultural landscape of the military. The author shows the importance of delving into matters of positionality and preparedness for what might emerge, as a form of closure. Practical implications The paper provides insights into the importance of sponsors to access “the field” and our obligation as researchers to produce written deliverables. Originality/value This paper contributes to the emerging literature on the significance of reflexivity in feminist inspired organizational ethnographies in highly gendered settings such as the military.
Published: 22 September 2021
Journal of Economic Studies; https://doi.org/10.1108/jes-01-2021-0057

Abstract:
Purpose This study investigates the effect of multilateral trade liberalization on services export diversification with a view to complementing the recently published work on the effect of multilateral trade liberalization on export product diversification. Design/methodology/approach The empirical exercise been performed using a panel dataset of 133 countries over the period 1995–2014. Findings The findings show that multilateral trade liberalization is associated with greater services export diversification in both developed and developing countries alike. This is particularly the case in countries with a high reliance on manufactured goods exports or those that enjoy greater export product diversification. Interestingly, multilateral trade liberalization enhances services export diversification in countries that experience higher foreign direct investment inflows. Research limitations/implications These findings highlight the importance of multilateral trade liberalization for services export diversification. The study has considered explicitly supply-side factors that could affect services export diversification. This is because the indicator of multilateral trade liberalization is highly correlated with some demand-side factors, such as the world demand for services exports. Therefore, another avenue for future research could involve looking at the demand side factors that could influence services export diversification, and whether the degree of multilateral trade liberalization matters for the influence of these demand factors on services export diversification. Practical implications The current study through its positive effect on both export product diversification and services export diversification, greater cooperation among World Trade Organization (WTO) Members on trade matters could help revive economic growth, particularly in the current COVID-19 pandemic that has significantly plummeted it. Originality/value To the best of our knowledge, this is first study that has investigated this issue.
Published: 22 September 2021
Information Technology & People; https://doi.org/10.1108/itp-03-2021-0219

Abstract:
Purpose The paper aims to explore the influence of cybersecurity on the semantic orientation of the sports consumers. Focusing on both sport and esports, this study finds the social media factors contributing in the sentiment formation and commenting behavior on Twitter and proposes a scheme for attitude modulation through identification of highly engaged nano-influencers. Design/methodology/approach Experimental design was used as the research methodology. Data mining from Twitter using RStudio software was conducted using the keyword “cybersecurity” during the time of pandemic. Final corpus of 31,891 tweets were considered for the study. Initial sentiment analysis has been conducted to explore the consumer's emotional inclination towards cybersecurity. Further through generalized equation modeling the impact of social media attributes over the consumer's posting behavior has been analyzed. Findings The research findings reveal that users are inherently positive towards cybersecurity adoption in sports and the factors such as number of tweets, number of positive words contained in these tweets and the authenticity of the information source boost the pre-established tweeting behavior. However, the influx of information from non-organizational sources such as trending topics and discussions have negative impact over the users. Originality/value This study is first to explore the role of nano-influencers as communication moderators over digital social platforms. This study offers a new understanding of key contributing attributes of sentiments formation over social media and offers a scheme of selection of nano-influencers to modulate the pre-established sentiments of the users. Finally, the current study offers valuable insights into social media engagements and selection of nano-influencers for practicing marketing managers.
, Maria Rashidi, Payam Rahnamayiezekavat, Fatemeh Rezaei, Bijan Samali
Engineering, Construction and Architectural Management; https://doi.org/10.1108/ecam-03-2021-0191

Abstract:
Purpose Optimisation of daylight admission through window is crucial for alleviating glare while maintaining useful daylight levels in order to enhance occupants' health, visual comfort and moderating lighting energy consumption. Amongst various solutions, fixed external shade is an affordable solution for housing spaces that need to be sophisticatedly designed, especially during the period of increasing home spaces as working environments. In the humid subtropical region, daylight control plays an important role in indoor comfort, particularly with areas with a high window to wall ratio (WWR). Due to the insufficient amount of such study on non-office spaces in Australia, shading-related standards are not addressed in Australian building codes. Design/methodology/approach The chosen methodology for the research is a quantitative data collection and analysis through field measurement and simulation simultaneously. The first step is a multi-objective optimisation of shading elements through a non-dominated sorting genetic algorithm (NSGA-II) on parametric modelling via Rhino3D CAD and simulation engines (DIVA and ClimateStudio). In the second phase, the Pareto front solutions are validated by experimental measurements within a room with a single north-facing window (the most probable for the daytime glare in Sydney) for the seven most common local window configurations. Findings Through the simulation of ten genes, 1,560 values and 2.4 × 1,019 of search space, this study found an optimum shade for each local common window layout, resulted in +22% in (UDI) and −16% in views with discomfort glare on average. Moreover, an all-purpose polygonal shade showed an average of 4.6% increase in UDI and a 5.83% decrease in the percentage of views with discomfort glare. Research limitations/implications The findings are subject to the room dimensions, window dimensions and layouts, and orientation of windows for selected residential buildings in Sydney. Originality/value The study contributes to the development of highly accurate fixed external shading systems with rectangular and tapered-form external shapes. A real-time measurement by luminance-metre sensors and HQ cameras located at six eye levels is conducted to corroborate simulation results of the visual comfort.
Saad Zighan
Journal of Global Operations and Strategic Sourcing; https://doi.org/10.1108/jgoss-02-2021-0017

Abstract:
Purpose This study aims to answer the question of how firms can deal with the great bullwhip effects caused by COVID-19? Design/methodology/approach An exploratory research method has been adopted and evidence was collected based on 41 online interviews. Findings The study finds that the bullwhip effect is caused by the sudden changes in customers purchasing behaviour during the pandemic and the businesses’ inaccurate anticipation of the situation. Managing the bullwhip effects caused by COVID-19 requires situation awareness, localisation and an intelligent supply chain. Situation awareness is a vital concept in emergency response, knowing what is going to figure out what should be done. Furthermore, reducing the geographical distances between the firm and other parties in the supply chain, which equates to supply chain localisation, enforces just-in-time inventory. Finally, supply chain digitalisation is no longer an option; implementing such a solution enables end-to-end visibility, collaboration, flexibility and optimisation of orchestration of the supply chain. Research limitations/implications This study presents indicators explaining how organisations can deal with the great bullwhip effects caused by COVID-19. Originality/value The ongoing outbreak of the COVID-19 pandemic has brought about significant challenges for supply chain management, and this study contributes to the body of knowledge and proposes a model of reducing the bullwhip effects.
, Julie McColl, Christopher Moore
Published: 22 September 2021
International Marketing Review; https://doi.org/10.1108/imr-02-2021-0079

Abstract:
Purpose From an international retailing perspective, this empirical study aims to examine luxury fashion retailers' changing marketing strategies in China. Design/methodology/approach Using case studies of 14 luxury fashion retailers, qualitative data were collected via 31 semi-structured executive interviews. Findings Both standardised global and localised multinational marketing strategies were found to have initially been employed by luxury fashion retailers entering into China. Subsequently, localised multinational strategies became increasingly important for their post-entry operations and business development, particularly in terms of their product strategies. More specifically, as well as the introduction of Chinese brand names, product design has been adapted according to Chinese market conditions, and product portfolios have been adapted to satisfy regional differences. However, localised product sourcing in China is far less common. Research limitations/implications As the findings are generated from China, they may not explain luxury fashion retailers' marketing strategies in other markets. Despite the relatively small sample size, the 14 luxury fashion retailer case studies originate from across a wide range of countries, retail formats and ownership structures and are therefore considered to be varied enough to represent the market. Practical implications The study offers practitioners insights into the success that can be generated by the manipulation of marketing strategies, particularly product strategies, within the world's second biggest luxury market. Originality/value This paper extends the current international retailing literature by examining and comparing the motives and practices of luxury fashion retailers and the increasing localisation of their marketing strategies in China as they move from initial market entry into their post-entry operations.
Davood Naghi Beiranvand, Kamran Jamali Firouzabadi, Sahar Dorniani
Published: 22 September 2021
Journal of Modelling in Management; https://doi.org/10.1108/jm2-01-2021-0010

Abstract:
Purpose The main objective of this study is to present a conceptual model of sustainable product service supply chain (SPSSC) performance assessment in the oil and gas industry. Design/methodology/approach Based on an in-depth study of the previous literature, the indicators related to PSSC performance assessment were determined. Then, exploratory factor analysis and confirmatory factor analysis were applied to identify and confirm the sub-criteria and criteria pertaining to the proposed model. Findings The obtained results identify ten criteria related to the proposed model as follows: “Environmental performance”, “Customer performance”, “financial performance”, “Information technology Performance”, “Social Performance”, “Risk performance”, “Logistics performance”, “Operational performance”, “Organizational performance” and “performance of innovation and growth”. Research limitations/implications As the present research was conducted in the Iranian context, caution should be taken regarding the generalizability of the obtained results. Originality/value Based on a set of the identified criteria, this study proposes a conceptual model of the PSSC performance assessment in the oil and gas industry which hopefully could be useful for other organizations in this industry and other organizations in other parts of the world.
Sylvia Veronica Siregar, Siti Nurwahyuningsih Harahap
Journal of Financial Reporting and Accounting; https://doi.org/10.1108/jfra-12-2020-0364

Abstract:
Purpose The purpose of this study is to examine the effect of business uncertainty on the information technology (IT) governance of listed firms in Indonesia. Design/methodology/approach The samples are listed firms in Indonesia Stock Exchange for the years 2015–2018. Total observations are 1,215 firm years. The authors used the random effect panel regression to test the hypotheses. Findings The authors find that business uncertainty has a significant positive association with IT governance, consistent with the prediction. Companies with higher business uncertainty are in higher demand for implementing IT governance. Originality/value The authors have not found previous studies that examine business uncertainty as to the determinant of IT governance. The authors also examined the IT governance in Indonesia, one of the emerging countries. Most previous studies on IT governance were conducted in developed countries, which results may not be generalized to emerging countries.
Dena Hale, Ramendra Thakur, John Riggs, Suzanne Altobello
Published: 22 September 2021
Journal of Services Marketing; https://doi.org/10.1108/jsm-12-2020-0505

Abstract:
Purpose The purpose of this study is to develop and validate a scale to determine the consumer’s level of decision-making self-efficacy for a high-involved service purchase, specifically the purchase of medical insurance. One question to ask is how service providers can help consumers purchase the services that best meet their needs? Before interventions can occur, it is necessary to benchmark consumers’ perceptions of their own decision-making control and abilities. Design/methodology/approach A scale that measures consumers’ service decision-making self-efficacy was developed using the principles established for scale development validation. A four-study approach was used to reach the research objective. Findings The research consisted of four studies designed to: generate items to measure consumer service decision-making self-efficacy (CSDMSE); purify the scale and assess its dimensionality (second-order structure); establish the reliability and validity of the scale; and establish norms to provide details on its usefulness for aiding consumers with service purchases. The scale was found to be a higher-order construct, comprising three lower-order constructs. Originality/value Research suggests that consumer self-efficacy may affect their decision-making. The greater the consumer’s self-efficacy for decision-making tasks, the more efficient the decision-making process strategies are expected to be. This is the purpose for which the CSDMSE scale measure was created: to understand how, where and when service professionals can assist consumers with making appropriate service-related decisions and purchases.
, Michelangelo Paci, Loris Nanni, Ludovico Bonan
Published: 22 September 2021
Applied Computing and Informatics; https://doi.org/10.1108/aci-03-2021-0064

Abstract:
Purpose Create and share a MATLAB library that performs data augmentation algorithms for audio data. This study aims to help machine learning researchers to improve their models using the algorithms proposed by the authors. Design/methodology/approach The authors structured our library into methods to augment raw audio data and spectrograms. In the paper, the authors describe the structure of the library and give a brief explanation of how every function works. The authors then perform experiments to show that the library is effective. Findings The authors prove that the library is efficient using a competitive dataset. The authors try multiple data augmentation approaches proposed by them and show that they improve the performance. Originality/value A MATLAB library specifically designed for data augmentation was not available before. The authors are the first to provide an efficient and parallel implementation of a large number of algorithms.
Hani Al-Dmour, Haifa Hadad, Rand Al-Dmour
Published: 22 September 2021
Social Responsibility Journal; https://doi.org/10.1108/srj-03-2021-0114

Abstract:
Purpose This study aims to examine the impact of green marketing adoption on non-profitable organizations’ performance in Jordan. Design/methodology/approach A structured questionnaire was developed to collect the needed data and test the developed hypotheses to investigate the impact of green marketing adoption on non-profitable organizations’ performance. The data was collected using a self-administered questionnaire distributed to 183 respondents in non-profitable organizations operating in Jordan. Findings The findings indicate that the extent of green marketing adoption by profitable organizations in Jordan is relatively moderate. They also confirm that the corporate performance of non-profitable organizations is positively associated with the extent of adoption of green marketing dimensions, particularly environmental and social responsibility aspects. Originality/value Reviewing the existing literature revealed that similar studies had not previously been undertaken in Jordan as a developing country.
Amna Farrukh, Sanjay Mathrani, Aymen Sajjad
Published: 22 September 2021
International Journal of Lean Six Sigma; https://doi.org/10.1108/ijlss-05-2021-0095

Abstract:
Purpose Despite differing strategies towards environmental sustainability in developed and developing nations, the manufacturing sector in these regional domains faces substantial environmental issues. The purpose of this study is to examine the green-lean-six sigma (GLSS) enablers and outcomes for enhancing environmental sustainability of manufacturing firms in both, a developed and developing country context by using an environment-centric natural resource-based view (NRBV). Design/methodology/approach First, a framework of GLSS enablers and outcomes aligned with the NRBV strategic capabilities is proposed through a systematic literature review. Second, this framework is used to empirically investigate the GLSS enablers and outcomes of manufacturing firms through in-depth interviews with lean six sigma and environmental consultants from New Zealand (NZ) and Pakistan (PK) (developed and developing nations). Findings Analysis from both regional domains highlights the use of GLSS enablers and outcomes under different NRBV capabilities of pollution prevention, product stewardship and sustainable development. A comparison reveals that NZ firms practice GLSS to comply with environmental regulatory requirements, avoid penalties and maintain their clean-green image. Conversely, Pakistani firms execute GLSS to reduce energy use, satisfy international customers and create a green image. Practical implications This paper provides new insights on GLSS for environmental sustainability which can assist industrial experts and academia for future strategies and research. Originality/value This is one of the early comparative studies that has used the NRBV to investigate GLSS enablers and outcomes in manufacturing firms for enhancing environmental performance comparing developed and developing nations
, Mazrah Malek, Mohamad Ali Abdul Hamid, Amal Mohammed Almasawa
Published: 22 September 2021
Journal of Accounting in Emerging Economies; https://doi.org/10.1108/jaee-01-2021-0008

Abstract:
Purpose This study aims to investigate the monitoring role of ownership structure (OWS) on real earnings management (REM) practices; previous studies primarily examined the effect of OWS on accrual-based earnings management. Design/methodology/approach The sample of this study is 490 companies listed on the Malaysian Stock Exchange during the period 2013–2016 (1,960 company-year observations). The regression of a feasible generalized least square was used for data analysis. The authors use three regression models ordinary least squares, panel-corrected standard errors and Driscoll–Kraay standard errors to corroborate the findings and also examine alternative REM measures. Findings Analysis of the data shows that family, foreign and institutional ownership has a positive link with the quality of financial reporting and, to a large extent, is capable of alleviating REM. The findings also indicate that some form of OWS significantly affects REM, corroborating existing theories on corporate governance (CG) and the perspectives of practitioners. Practical implications The evidence concerns the significant role played by the OWS in reducing REM activities. The findings are useful in support of regulatory activities, particularly in the design of policies to regulate the OWS. The results may also provide useful insights to inform other policymakers, investors, shareholders and researchers about the active role of family, foreign and institutional investors in monitoring Malaysia's public listed companies (PLCs) to strengthen CG practices. This also leads to less REM and enhances the quality of financial reporting. Originality/value To the authors' knowledge, this work is pioneering research from a developing country, specifically from Malaysia, to investigate the manner in which all possible OWSs influence REM. More importantly, the study recommends that regulators and researchers do not envisage OWS as a holistic phenomenon.
Danny Claro, Valter Afonso Vieira, Raj Agnihotri, Rafael Serer
Published: 22 September 2021
European Journal of Marketing; https://doi.org/10.1108/ejm-10-2020-0762

Abstract:
Purpose As manufacturers and retailers aim to increase return on marketing investments, value- vs experience-related trade promotions gain attention. These two trade promotions become complicated in the presence of different retail format strategies (generalist vs specialist) and channel structures (direct to retailer vs distributors). Building on trade promotion literature, this study aims to show the main effect of value-related and experience-related trade promotions on retailers’ sales and the moderating role of different retail strategies and channel structures. Design/methodology/approach The authors use unique panel data from 8 personal care brands with 1,920 observations to test the hypotheses. The authors investigate how consumer goods manufacturer sells products using different channels structures and retail strategies. Estimated panel regressions provide the empirical evidence and robustness analyzes provide extra confidence to the findings. Findings Results reveal higher retail sales when the manufacturer invests in value-related trade promotions rather than experience-related trade promotions. The results also demonstrate how the manufacturer successfully invests in trade promotion by adequately accounting for channel structure and retail strategy. While temporary price reduction’s positive effect on retail sales is enhanced in generalist retailers (e.g. supermarket stores), shelf display’s positive impact is enhanced in specialist retailers (drug stores). Research limitations/implications The authors used unique panel data accounting for 15 months, limiting the findings. The results supported the investment allocation decisions in each period. However, future research may evaluate the effectiveness over a longer period and thoroughly address each investment’s seasonal effects. Practical implications The authors unveil how retailers achieve higher sales with value-related trade promotions when compared to experience-related trade promotions. The authors also shed light on the way manufacturers design their relationships with generalist and specialist retailers by working in direct and indirect channels. Trade promotions yield better results when the direct channel structure couples with a retailer’s generalist strategy. Originality/value The empirical findings help manufacturers achieve success in trade promotions by developing an equitable evaluation to contrast value- and experience-related promotions accounting for generalist and specialist retail strategies and direct and indirect channels.
Artur Meerits, Kurmet Kivipõld, Isaac Nana Akuffo
Published: 22 September 2021
Management Research Review; https://doi.org/10.1108/mrr-04-2021-0277

Abstract:
Purpose The purpose of this paper is twofold: to test existing Authentic Leadership (AL) instruments simultaneously in the same environment, and based on these, to propose an extended instrument for the assessment of AL intrapersonal and interpersonal competencies. Design/methodology/approach Three existing instruments of AL – Authentic Leadership Questionnaire (ALQ) (Walumbwa et al., 2008), Authentic Leadership Inventory (ALI) (Neider and Schriesheim, 2011) and the Three Pillar Model (TPM) (Beddoes-Jones and Swailes, 2015) – were tested, and an extended instrument was proposed based on the results. Two different samples were used – a homogeneous sample (N = 1021) from the military and a heterogeneous sample (N = 547) from retail, catering, public services and logistics industries. Construct validity for the instruments was assessed using a confirmatory factor analysis, and the internal consistency of the factors was analysed using Cronbach’s alpha. Findings From existing instruments, two out of three indicate issues with internal factor consistency and model fit. The internal consistency of factors and model fit of the extended instrument developed here is satisfactory and suitable for assessing authentic leadership competencies in a single organisation or industry. Originality/value This paper sees AL as the behaviour of leaders affected by leadership competencies. Three existing AL instruments were tested alongside a proposed extended instrument to assess AL intrapersonal and interpersonal competencies in the same context.
, , Kobe Helsen, Camille Demeulemeester, , Thierry Zintz,
International Journal of Sports Marketing and Sponsorship; https://doi.org/10.1108/ijsms-02-2021-0035

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Purpose Being innovative is important for non-profit sport organizations in order to meet the ever-changing and increasing societal needs. Understanding why and to what extent organizational innovativeness differs between non-profit sport organizations is, therefore, important to assess and increase their chances of survival. The purpose of this study is to compare the structural characteristics and attitudes of innovation attributes between three groups of sport federations (SFs). Design/methodology/approach An online self-assessment survey was sent to all recognized regional Belgian SFs (N = 156). Simultaneously, an observational desk research (i.e. media analysis) was carried out. Results from both data collection methods were combined to develop a composite organizational innovativeness-index, based on which the federations were then clustered in three distinct adopter groups. Findings Comparative statistics show that structural background characteristics generally are poor indicators for adopter categorization. In contrast, the attitudes about compatibility (i.e. the consistency of innovations with existing values) and complexity (i.e. the extent to which innovations are difficult to apprehend) seem the most important distinctive determinants for the different groups of SFs. Originality/value The study's contribution is twofold. First, it offers a methodological contribution with the development of an index, which enables the categorization of non-profit sport organizations according to their organizational innovativeness; thus, it provides a critical counter-argument to the importance of organizational structural background characteristics from previous studies. Second, the study's results may support non-profit sport organizations in improving their innovativeness, for instance by improving the perception of compatibility with innovation or by guiding policymakers in creating a more supportive environment for these organizations to do so.
Haruna Babatunde Jaiyeoba, Shahoriyer Hossain, Hamzah Mohd Salleh, Amal A.M. Elgharbawy
Published: 22 September 2021
Journal of Islamic Marketing; https://doi.org/10.1108/jima-09-2020-0287

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Purpose This paper aims to intend to ascertain whether corporate social responsibility (CSR) can serve as an effective promotional tool for the Malaysian halal certified companies in the era of Covid-19 pandemic. Starting from being nice to do, the emergence of the Covid-19 pandemic has brought CSR to the forefront of businesses, forcing them to rapidly shift from profit maximisation to business preservation. Thus, it is practically crucial to ascertain whether CSR could be effectively used to promote halal brands in this era. Design/methodology/approach To achieve the stated aim, a survey questionnaire was developed and used to collect data from 295 participants who are familiar with the concepts of CSR and halal in Malaysia. The data collected were analysed using both descriptive and inferential statistics. Findings The findings reveal that the commitment to halal best practices, zakat and charitable donations, environmental responsibility, employee welfare and responsible dealings with clients are the most important CSR activities that can promote halal certified companies in the era of Covid-19. Whilst there is a positive relationship between halal economic responsibility and CSR as a promotional tool, such relationship is not significant. Nevertheless, the relationship between legal responsibility and CSR as a promotional tool is negative and insignificant. Research limitations/implications Limitations are inevitable in any study where a convenient sampling technique is used. Respondents from Klang Valley in Malaysia make up a large proportion of the study’s sample. This may consequently limit the generalisability of the findings of this study. Hence, future research should adequately collect data from other cities in Malaysia. Moreover, this paper does not differentiate between perceptions of Muslims and non-Muslims or between male and female; this might have an effect, as Muslims are likely to favour most of the items in the questionnaire used to collect data for this study. Thus, future research may collect sufficient data to shed more light on this issue. Originality/value The researchers have revealed that CSR is an effective promotional tool for the Malaysian halal certified companies in the era of Covid-19 pandemic. Study of this nature is rare in academic literature.
, Rosemary Anwuli Odiachi, Ifeanyi A. Anene
Published: 22 September 2021
Abstract:
Purpose The purpose of this paper is to explore relative deprivation and implicit bias in library and information science research publications of Africa and other continents. Design/methodology/approach Research design used for this study is descriptive survey research. Specifically, the study will adopt both web content analysis and survey to collect data. The content analysis covers the whole continents of the world: Africa, Asia, Eastern Europe, Latin America, Middle East, Northern America, Pacific Region and Western Europe; using the Webometrics World Ranking of Universities and the SCImago/Scopus Journal Ranking. Library and information science was used as the search and control parameter. The scopes covered by the research are: 1. Ascertaining the visible publishing and assessment standards of top library and information science (LIS) journals, which was evaluated using Kleinert and Wager (2010)'s study. Findings It was found out among others that editors making fair and unbiased decisions as policy is seen in 33% of the journals, which is very poor. All the structural disparities, such as presence ranking, impact ranking, excellence ranking, etc. were favouring Europe and the Americas mainly. As much as rejection is getting to these respondents, research generally is also suffering by missing out on some untapped knowledge and ideas from these deprived populations. Many authors are losing faith in their capabilities and are now afraid of venturing into tedious research exercises because it will most likely be rejected either ways. Research limitations/implications It is an established fact that social media gains research impact and attracts international collaborations. In support, studies such as Hassan et al. (2019) reported the fact that tweet mentions of articles with positive sentiment to more visibility and citations. They claim that cited articles in either positive or neutral tweets have a more significant impact than those not cited at all or cited in negative tweets. In addition, Hassan et al. (2020) equally highlighted tweet coupling as a social media methodology useful for clustering scientific publications. Despite the fact that social media have these influences on research and publications visibility and presence, the context of the present research did cover this scope of study. The study focused mainly on sources from Scopus as well as results from responses. Further studies can be carried out on this area. Originality/value Research studies linking “Black Articles Matter” to relative deprivation and implicit bias in research publications, especially in library and information discipline, are very rare. Also, the scope of approach of the study is quite different and interesting.
Charlotte L. Hassett, David M. Gresswell, Sarah V. Wilde
The Journal of Mental Health Training, Education and Practice; https://doi.org/10.1108/jmhtep-10-2020-0075

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Purpose This paper aims to explore whether a United Kingdom (UK) clinical psychology training programme (the programme) was effective in producing graduates who are confident in leadership, within the context of the National Health Service and reflecting the British Psychological Society’s views of leadership. Design/methodology/approach Mixed methods design surveys were administered to prospective-, current- and alumni trainee clinical psychologists on the programme, enquiring about their view of leadership, motivation to lead (MtL) and aspects of the course that are helpful and which need further development. Data collected from 92 individuals were analysed using content and thematic analysis (TA). Findings From the TA, three themes were identified concerning the meaning of leadership as follows: professional identity, Improving the quality of services (team; organisations and wider context), professional skills. Overall, participants thought leadership was important to the role of a clinical psychologist, with prospective trainees reporting that the desire to develop as leaders influenced their decision to apply to the programme. Moreover, participants felt confident in leadership skills and that the training programme helped develop their leadership skills, with the alumni participants demonstrating a greater MtL. Placements, group study and specific modules were identified as contributing to the development of their leadership skills, but participants felt more teaching on leadership is needed. Recommendations have been suggested to improve the development of leadership skills on the programme. Research limitations/implications The research was undertaken on a small cohort of trainees based in the UK. Practical implications Participants were motivated to become clinical leaders but this motivation needed to be nurtured and developed particularly through structured placement and teaching experience. Originality/value This service evaluation is the only audit of the leadership of the programme and the findings will contribute to the existing body of reviews in this area.
Abhijeet Biswas, Rohit Kumar Verma
Published: 22 September 2021
Benchmarking: An International Journal; https://doi.org/10.1108/bij-11-2020-0607

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Purpose The intent to start an entrepreneurial venture is predisposed by certain personality traits. The study aims to analyze the impact of various identified personality traits and entrepreneurial education on entrepreneurial intentions of management students. Design/methodology/approach The data for the study were gathered from 440 students of top 5 management institutes in India. The study used a cross-sectional design and structured questionnaire based on seven-point Likert scale and was administered employing a purposive sampling method. Structural equation modeling (SEM) was utilized to validate posited hypotheses in the study. Findings The study discerns that apart from agreeableness dimension of personality traits, all remaining identified dimensions along with entrepreneurial education had a significant influence on entrepreneurial intentions of management students with need for achievement emerging as the most important enabler. Conscientiousness was the major dimension among big five personality traits bearing a positive influence, while neuroticism registered a negative impact on entrepreneurial intentions. In addition, results bespeak that entrepreneurial education partially mediates the effect of need for achievement, locus of control and innovativeness on entrepreneurial intentions. Research limitations/implications The compendious model proffered in the study might be helpful for students, educators, consultants, financial institutions and policymakers in appreciating the gravity of underlying personality traits. Originality/value There is a dearth of research on big five personality traits and entrepreneurial education as enablers of entrepreneurial intentions. The study attempts to integrate big five personality traits model with dimensions of need for achievement, locus of control, innovativeness and entrepreneurial education for management students in India.
, Luis José García-Pulido, Laura Montiel-Vega, Carmen M. Muñoz-Gonzalez, María Dolores Joyanes-Diaz
Journal of Cultural Heritage Management and Sustainable Development; https://doi.org/10.1108/jchmsd-01-2021-0007

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Purpose Heritage landmarks and historical values often coexist with places and regions of remarkable environmental and landscape wealth. This article studies their capacity to generate global understanding of their territory through the creation of cultural routes. The proposed methodology is verified through the study of the defensive features of the ancient Nasrid Kingdom, the last Islamic territory in the Iberian Peninsula from the thirteenth to the fifteenth century, which shaped the Spanish region known as the Kingdom of Granada until the nineteenth century. Design/methodology/approach To assist in the proposal of new routes, a precise collection of physical data (topography, landmarks, resources, population centres …), existing public paths and protected natural sites was carried out. Those cultural routes relevant to the area of study were also selected and mapped through GIS. A set of indicators prioritised through an analytic hierarchy process (AHP) have evaluated the proposed itineraries. Findings The methodology enables the integral evaluation of parameters such as natural heritage, existing paths networks, defensive architectural heritage (watchtowers), existing cultural routes or proximity to basic services. The methodology's application allows an index to be obtained that quantifies the global implications of these parameters in the design of new itineraries. This leads to the development of a network with its own narrative that provides a historical, environmental and cultural meaning. Originality/value Watchtowers in this region have previously been studied as isolated and locally relevant architectural features. This work studies them from an overall perspective, considering each tower as a piece of a complex defensive and territorial system. Cultural routes arise from this joint interpretation as tools to restore and highlight the interrelationship between architectural heritage and territory and people.
Marek Michalski, José Luis Montes-Botella
The International Journal of Logistics Management; https://doi.org/10.1108/ijlm-11-2020-0433

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Purpose This paper aims to determine how the level of logistics service quality facilitates logistics performance in emerging markets. The authors chose Ecuador because it is an emerging economy with relatively stable economic development, making it an attractive research platform in a challenging environment for logistics services. The authors empirically test the influence on performance and one another of five dimensions of service quality: reliability, responsiveness, empathy, assurance and tangibility. Design/methodology/approach SERVQUAL and partial least squares structural equation modeling was undertaken to test the proposed relationships empirically. Findings The performance was positively related to assurance, tangibility and reliability but negatively related to the responsiveness and empathy dimensions. The findings suggest the order of priority for improvement actions. The findings highlight that the existing relationships in developed markets do not apply in the same manner in emerging markets. Research limitations/implications Although representative, data were only collected in one specific market. Practical implications The results reveal a mix of activities that managers should develop to improve the services they provide, relationships with customers and performance. Originality/value Few other works have explored logistics service quality in South America's emerging markets. According to contingency theory, various combinations of service quality dimensions can influence performance, suggesting that managers should aim for optimal fit between dimensions according to internal and external situations. An efficient and effective combination in one case may be unsuccessful in another. The approaches presented can improve relationships within global supply chains, especially regarding logistics management.
Lei Xie, Shaoping Qiu, Mary Jo Garcia Biggs
Published: 22 September 2021
Industrial and Commercial Training; https://doi.org/10.1108/ict-07-2020-0092

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Purpose This study aims to examine the relationship between supervisor’s altruistic leadership behavior (ALB) and family-to-work development (FWD) in the context of Chinese small and medium-sized enterprises (SMEs); and test the mediation effect of learning organization culture (LOC) between ALB and FWD. Design/methodology/approach A non-experimental, quantitative, cross-sectional survey research approach was applied. A structural equation modeling technique was used to test all hypotheses. Findings Results indicated that ALB is positively and significantly correlated with FWD. Additionally, the relationship between ALB and FWD is mediated by LOC. Practical implications This study suggests that building and maintaining an effective LOC requires leaders to champion, human resource (HR) professionals to strengthen and employees to support learning as a system. Thus, HR professionals should implement altruistic leadership mentoring and coaching programs. In the case of Chinese SMEs, altruistic leaders are especially instrumental in generating followers’ positive outcomes in both work and family domains. Originality/value This study looks into the influence of organizational factors on the direction of FWD. In particular, this study seeks to examine organizational factors that relate to spillover from family to work.
, Kin Andersson, Carina Loeb
Journal of Health Organization and Management; https://doi.org/10.1108/jhom-12-2020-0503

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Purpose The purpose is explore an approach to acquire, analyze and report data concerning an organizational change initiative that combines knowledge generation and knowledge use, and contrast that with a method where knowledge generation and use is separated. More specifically, the authors contrast a participatory group workshop with individual interviews analyzed with thematic analysis, focusing on information about the change process and its perceived practical relevance and usefulness. Design/methodology/approach Participants were managers responsible for implementing a broad organizational change aiming to improve service quality (e.g. access and equity) and reduce costs in a mental health service organization in Sweden. Individual interviews were conducted at two points, six months apart (i1: n = 15; i2: n = 18). Between the interviews, a 3.5-h participatory group workshop was conducted, during which participants (n = 15) both generated and analyzed data through a structured process that mixed individual-, small- and whole-group activities. Findings Both approaches elicited substantive information about the content, purpose and process of change. While the content and purpose findings were similar across the two data sources, the interviews described how to lead a change process, whereas the workshop yielded concrete information about what to do. Benefits of interviews included personal insights about leading change while the workshop provided an opportunity for collective sense-making. Originality/value When organizational stakeholders work through the change process through a participatory workshop, they may get on the same page, but require additional support to take action.
Seyed Reza Zeytoonnejad Mousavian, Seyyed Mehdi Mirdamadi, ,
Journal of Economic and Administrative Sciences; https://doi.org/10.1108/jeas-11-2020-0196

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Purpose Foreign Direct Investment (FDI) is an important means of boosting the agricultural sectors of developing economies. The first necessary step to formulate effective public policies to encourage agricultural FDI inflow to a host country is to develop a comprehensive understanding of the main determinants of FDI inflow to the agricultural sector, which is the main objective of the present study. Design/methodology/approach In view of this, we take a comprehensive approach to exploring the macroeconomic and institutional determinants of FDI inflow to the agricultural sector by examining a large panel data set on agricultural FDI inflows of 37 countries, investigating both groups of developed and developing countries, incorporating a large list of potentially relevant macroeconomic and institutional variables, and applying panel-data econometric models and estimation structures, including pooled, fixed-effects and random-effects regression models. Findings The general pattern of our findings implies that the degree of openness of an economy has a negative effect on FDI inflows to agricultural sectors, suggesting that the higher the degree of openness in an economy, the lower the level of agricultural protection against foreign trade and imports, and thus the less incentive for FDI to inflow to the agricultural sector of the economy. Additionally, our results show that economic growth (as an indicator of the rate of market-size growth in the host economy) and per-capita real GDP (as an indicator of the standard of living in the host country) are both positively related to FDI inflows to agricultural sectors. Our other results suggest that agricultural FDI tends to flow more to developing countries in general and more to those with higher standards of living and income levels in particular. Originality/value FDI inflow has not received much attention with respect to the identification of its main determinants in the context of agricultural sectors. Additionally, there are very few panel-data studies on the determinants of FDI, and even more surprisingly, there are no such studies on the main determinants of FDI inflow to the agricultural sector. We have taken a comprehensive approach by studying FDI inflow variations across countries as well as over time.
Nicholas Oppong Mensah, Jeffery Kofi Asare, Ernest Christlieb Amrago, Anthony Donkor, Frank Osei Tutu, Emmanuella Owusu Ansah
Published: 22 September 2021
International Journal of Development Issues; https://doi.org/10.1108/ijdi-05-2021-0108

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Purpose This paper aims to ascertain stakeholder’s willingness to contribute towards food banking implementation and further develops a framework for implementing food banks in developing country, Ghana. Design/methodology/approach Structured questionnaire was used to obtain response from 385 respondents using multistage sampling technique. Descriptive statistics was used to determine frameworks for food banking, whereas Heckman two-stage regression was used to analyse factors influencing stakeholder’s willingness to contribute towards food banking. Findings The results revealed that respondents preferred food banking with pantry, which is similar to the American model. Respondents were willing to contribute a minimum of (GH₵1–200, US$ ¢ 0.17-34.12) cedis and a maximum of GH₵ (400–600, US$ 68.23-102.35) monthly towards food bank implementation. Age, marital status and household head had a negative influence on stakeholders’ willingness to contribute towards food banking implementation, whereas income level and food bank awareness influenced willingness to contribute towards food bank implementation positively. Practical implications The study gives insight on stakeholder’s willingness to contribute towards food banking via cash or kind and further develops a framework for implementing food banking in Ghana. Social implications This study provides empirical contributions and vital information about stakeholders preferred food banking models and framework for implementing food banking, which Government can use as a social intervention policy to help vulnerable Ghanaians. In addition, findings from the study can enlighten and guide non-governmental organizations, individual philanthropists and other corporate bodies who want to contribute to food security, food poverty, hunger alleviation and development through food banking implementation. Originality/value In a developing country such as Ghana where there remains a paucity of food banking research, this study adds to existing literature by providing vital information of stakeholders preferred food banking models and frameworks for implementing food banking.
Mahsa Hosseini, Mohammad Khodaei Valahzaghard, Ali Saeedi
International Journal of Islamic and Middle Eastern Finance and Management; https://doi.org/10.1108/imefm-07-2020-0376

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Purpose This paper aims to study manipulation and performance persistence in equity mutual funds. To this end, Manipulation-Proof Performance Measure (MPPM) and Doubt Ratio, along with a number of current performance measures are used to evaluate the performance of equity mutual funds in Iran. Design/methodology/approach The authors investigate performance manipulation by 1) comparing the results of the MPPM with the current performance measures, 2) checking the Doubt Ratio to detect suspicious funds. Additionally, the authors investigate performance persistence by forming and evaluating portfolios of the equity mutual funds at several time horizons. Findings The authors conclude that there is no evidence of performance manipulation in the equity mutual funds. Additionally, when comparing the performance of the upper (top) tertile portfolios and the lower tertile portfolios, in all of the studied 1, 3, 6 and 12-month horizons, the authors find performance persistence in the equity mutual funds. Originality/value To the best of the authors’ knowledge, this research is the first study to investigate the performance manipulation in the Iranian equity mutual funds, and also is the first study in Iran that uses the MPPM and the Doubt Ratio in addition to a number of current performance measures to investigate the performance persistence in the equity mutual funds at several time horizons.
De-Graft Owusu-Manu, David Mensah Sackey, Dickson Osei-Asibey, Rachelle Kyerewah Agyapong,
Published: 22 September 2021
Ecofeminism and Climate Change; https://doi.org/10.1108/efcc-05-2021-0009

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Purpose The purpose of the study is to investigate the challenges in improving women's energy access, rights and equitable sustainable development from a Ghanaian perspective. Design/methodology/approach The research utilizes a mixed method. A qualitative in-depth exploratory design was chosen to understand how gender is mainstreamed within Ghana's energy sector. This included semi-structured interviews with key managers, experience policy experts and focus groups. The semi-structured interviews were analyzed using thematic content analysis (TCA). Findings The study reveals that the National Energy Policy of 2010, as the main energy policy regulating the energy sector in Ghana, does make provision for gender equality, safety especially women, in line with Ghana's sustainable development goals. The energy policy aims to empower women and create gender parity in the sector. Nevertheless, the study also found major challenges to gender mainstreaming in the energy sector, including poor analysis in formulating energy policies, inadequate financial resources, and poor monitoring and evaluation. Originality/value The paper exposes gender equity challenges associated with the energy sector in Ghana. It also offers a new policy angle which connects gender mainstreaming to sustainable development. The research describes how women are included in developing energy policies and in addressing gender challenges in the energy sector.
International Journal of Mentoring and Coaching in Education; https://doi.org/10.1108/ijmce-02-2021-0032

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Purpose Modeling is a potentially productive activity in which coaches can engage teachers to support teaching and learning (Gibbons and Cobb, 2017). Yet, there is a lack of empirical research that describes how coaches can productively implement this activity with teachers. The overarching purpose of this study was to explore the challenges and support coaches faced while modeling instruction for teachers. Design/methodology/approach Twenty-nine semi-structured interviews were conducted with five coaches and six elementary teachers in two different school districts in the United States. The data were qualitatively coded using a combination of literature-driven and emergent codes. Findings Participants identified 16 distinct challenges they faced during coaching cycles involving modeling, and 11 supports that could ultimately enhance the success of the modeled lesson for all involved parties. These challenges and support spanned the broad categories of contextual factors, management and logistics, pedagogical dilemmas and teacher learning. Originality/value Although modeling is a popular coaching activity, researchers have only an emerging understanding of the challenges associated with modeling instruction, as well as the support that can enhance the modeled lesson's success. By having a thorough understanding of such challenges and support, coaches can effectively leverage modeling to support teaching and learning at their schools. Hence, the findings from this study will importantly inform coaching practice, as well as future research directions.
Yang-Im Lee, An Vu, Peter Trim
International Journal of Retail & Distribution Management; https://doi.org/10.1108/ijrdm-12-2020-0506

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Purpose This study explains how retailers can use the knowledge function of attitudinal theories to understand how millennials in a collectivist emerging market, trade-off between a satisfactory customer service experience versus price when repurchasing a smartphone. Design/methodology/approach 356 usable questionnaires (86% response rate) were collected and analysed using structural equation modelling (SEM), AMOS. Findings Millennials in Vietnam tend to adopt an individualistic approach when repurchasing a smartphone and utilise their knowledge of the product. However, they value personalised customer service that is specific to their needs, especially interactions with sales staff that raises their confidence and self-esteem. The unique interaction allows authorised retailers to distinguish themselves from unauthorised retailers. Repurchase behaviour is encouraged by low uncertainty avoidance in conjunction with price sensitivity; and the desire to be seen as achieving a high social status. Research limitations/implications The data for the study was collected in Hanoi, the main city of Vietnam and is representative only of urban-based millennials. Practical implications Retailers considering entering an collectivist emerging market need to understand that millennials are price sensitive and may repurchase from unauthorised retailers. Accurate information and sales promotions can be used to stimulate demand for a high involvement product. Originality/value Functional theories of attitudes is used to link the concept of customer service with knowledge function utilisation in order to establish how customers in a collectivist emerging market process information and share knowledge through socialisation.
Evangelia Baralou, Dionysios D. Dionysiou
Published: 22 September 2021
Information Technology & People; https://doi.org/10.1108/itp-03-2020-0109

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Purpose In this paper, the authors extend their understanding of the internal dynamics of routines in contexts characterized by increased levels of virtuality. In particular, the authors focus on the role of routine artifacts in the internal dynamics of routines to answer the question: How does extensive reliance on information and communication technologies (ICTs) due to physical distance influence the internal dynamics of the new product development (NPD) routine (i.e. interactions between performative, ostensive and artifacts of routines) enacted by a virtual team? Design/methodology/approach This paper is based on an 18-month ethnographic study of the NPD routine performed by a virtual team. The authors relied predominantly on qualitative, ethnographic data collection and analysis methods, using semi-structured interviews, non-participant observation, and the collection of archival data and company documents (formal procedures, guidelines, application designs etc). Qualitative research offers a valuable means to investigate dynamic processes in organizations due to its sensitivity to the organizational context and potential to focus on activities as they unfold. Findings The findings highlight the central role of routine artifacts (ICTs) in the routine dynamics of the NPD routine performed by virtual team. In particular, the authors show that the use of the particular types of ICTs enabled team members to confidently and meaningfully relate to the overall routine activity and coordinate their actions in a context characterized by physical distance and extensive reliance on communication and collaboration technologies. Originality/value The paper sheds light into role of routine artifacts in the routine dynamics in a context characterized by a high degree of virtuality. This work contributes to the literature on routine dynamics by theorizing about the processes through which routine artifacts (ICTs) afforded routine participants the ability to act confidently and meaningfully to the present and dynamically coordinate their actions with their fellow routine participants.
Huan Chen, Dalong Ma, Ruowen Wang
Journal of Research in Marketing and Entrepreneurship; https://doi.org/10.1108/jrme-06-2019-0055

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Purpose This paper aims to explore Chinese entrepreneurs’ perceptions and interpretations of social media marketing (SMM) in their daily business practices. Design/methodology/approach A qualitative approach was adopted to explore the phenomenon. Specifically, 18 in-depth interviews were conducted among Chinese entrepreneurs to obtain their experiences of and perceptions on SMM. Findings Findings revealed that Chinese entrepreneurs have good understandings of SMM. They believe SMM is a necessary way to interact with customers and SMM can provide flexibility and sensitivity which are important for entrepreneurial marketing and are not easy to achieve through traditional marketing activities. When they choose social media applications, they will match the purpose of marketing activity with the characteristics of the social media. They have developed the specific strategies for different social media applications. In the meantime, they are facing some challenges, such as breaking the communication clutter, measuring the results and over depending on social media. Originality/value Findings of the current study extend the uses and gratifications theory to the context of business-oriented media usage. In addition, findings of the study expand previous literature by enriching the theoretical understanding of the concept of entrepreneur and entrepreneurial marketing in new social and cultural contexts. Finally, findings of the current study also supplement previous research on social media advertising by uncovering rich meanings of SMM from business owners’ emic perspective.
Uchenna Uzo
Qualitative Market Research: An International Journal; https://doi.org/10.1108/qmr-02-2020-0023

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Purpose This study aims to investigate how and why retailers and resellers in sample firms of the informal economy set prices and the performance implications for the firm’s pricing efforts. Design/methodology/approach The author generated their insights through an inductive qualitative study of four organizations operating within the informal economy in the Nigerian retailing sector. Findings The study found that some organizations within the informal economy set prices in different ways i.e. negotiated pricing and fixed pricing. The contracting criteria between the retailers and resellers determine the pricing strategy. Contractual terms based on relational ties between both facilitate negotiated price-setting, while contractual terms based on non-relational ties promote fixed pricing. The type of price-setting arrangement of the sampled retailer relates to the organization’s performance within its industry. Particularly, the study found that retailers that adopted negotiated pricing performed above the industry average for their product category. In contrast, the retailers that adopted fixed pricing performed below the industry average for their product category. Originality/value As far as the author knows, this is the first study to investigate pricing methods within the informal economy. This is also the first known study to investigate price-setting arrangements between retailers and resellers within the informal economy. Another unique contribution of this paper is that it is the first study that focuses on pricing interactions among business-to-business firms within the informal economy. The study contributes to the work on relational embeddedness, relational contracting and informal economies.
, Christian Lechner, , Eric Liguori
Journal of Small Business and Enterprise Development; https://doi.org/10.1108/jsbed-04-2021-0155

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Purpose This paper proposes an Exchange-Based View of the value creation process. The Borrowing from marketing literature, the EBV advances that entrepreneurs and stakeholders are tied by exchange relationships, through which they co-create value by reciprocally making and realizing promises of value. Design/methodology/approach Propositions are developed and offered to advance the role of exchange in the entrepreneurial value creation process. Findings The authors conceptualize the enterprise as a system of exchange relationships between entrepreneurs and their stakeholders, thus proposing an exchange-based view of entrepreneurship. Originality/value Such an account of the role of entrepreneurs and of their relationship with the stakeholders has meaningful implications for our understanding of the entrepreneurial tasks of opportunity recognition and exploitation.
Ram Nayan Yadava, Bhaskar Sinha
Published: 22 September 2021
Social Responsibility Journal; https://doi.org/10.1108/srj-03-2017-0053

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Purpose The purpose of this paper is to evaluate the impact of different programs (Self Help Groups, Farmers Clubs, Check Dams, and Training Programs) being implemented by Lupin Human Welfare and Research Foundation (LHWRF), Bhopal, under corporate social responsibility in enhancing the capacity of rural people to improve their socio-economic and agro-environmental conditions. Design/methodology/approach The assessment of different programs was carried out using field-based survey along with the semi-structured interview of total 123 sampled individual beneficiaries spread in 23 villages of Raisen and Vidisha districts of Madhya Pradesh. Findings This study revealed that the CSR programs impacted significantly to beneficiaries in improving their socio-economic and agro-environmental conditions. Originality/value It further emphasized that there is scope for improvement in planning and execution of CSR programs for enhancing agricultural production and creating employment by integrating with ongoing government programs related to rural development.
Kenneth Lan
Published: 22 September 2021
Asian Education and Development Studies; https://doi.org/10.1108/aeds-02-2021-0040

Abstract:
Purpose This paper gives a comparative analysis of the foundation of sinology in two Canadian universities. Despite not having diplomatic exchanges, Canada's new relationship with the People's Republic of China (PRC) ignited a China interest in the Canadian academe. Through York University and the University of Guelph (U of G)'s experiences, readers will learn the rewards and challenges that sinology brings to Canadian higher education. Design/methodology/approach This paper offers an overview of the historical foundation of sinology in the Canadian academe. Who pushes through this process? What geopolitical developments triggered young and educated Canadians to learn about China? This paper assesses York and Guelph's process in introducing sinology by relying on university archival resources and personal interviews. Why was York University successful in its mission, which, in turn, made into a comprehensive East Asian Studies degree option in 1971? What obstacles did the U of G face that prohibited it from implementing China Studies successfully? Findings After 1949, Canada took a friendlier relationship with the PRC than its neighbor in the south. As China–Canada relations unfolded, Canadian witnessed a dramatic state investment in higher education. The 1960s was a decade of unprecedented university expansion. In the process, sinology enjoyed its significant growth, and both York University and the U of G made their full use of this right timing. However, China Studies at the U of G did not take off. Besides its geolocation disadvantage, Guelph's top-down managerial style in the 1960s, which resulted in collegial disillusionment, was also a significant barrier to this program's success. Originality/value Before the Internet age, universities were the first venues for most Canadians to acquire their initial academic knowledge of China. After the Second World War, sinology became popular among students as China became one of the world's “Big Fives”. More Canadians became romanticized with Maoism while opposing America's containment policy. York and Guelph exemplified this trend in Canadian history. Contrary to popular belief, historian Jerome Chen did not establish York's China Studies. Likewise, an ex-US diplomat John Melby did not bring China into Guelph, sinology arrived due to individual scholastic initiatives. Visionaries saw envisioned China's importance in the future world community.
International Journal of Productivity and Performance Management; https://doi.org/10.1108/ijppm-01-2021-0010

Abstract:
Purpose The purpose of this research is to calculate and enhance the cheese cheddar manufacturing plant efficiency under actual workplace conditions by measuring reliability, availability and maintainability (RAM) indices. The authors highlight how RAM analysis is important in determining periodic maintenance and in scheduling and managing the appropriate maintenance policy. Design/methodology/approach The current work is conducted using statistical approaches to evaluate failure and repair statistics. The RAM estimation was calculated on the basis of quantitative data obtained over a span of 32 months. Descriptive statistics, Pareto analysis, as well as the presumption of independence were ensured through trend and serial correlation tests. In addition, the reliability and maintainability of the cheddar cheese processing plant and its machines were calculated at various mission periods. Findings The primary goal of the implementation approach is to understand the fault patterns and the accurate quantitative assessment of the reliability and maintainability of the cheddar production plant. The findings revealed the essential aspects of the line, which need improvement by an appropriate maintenance program. Originality/value This study is intended to serve to highlight the RAM assessment and its impact on the performance of the real-time system. The benefit of the technique is the continual control of the manufacturing process by means of acceptable indexes, whose use corresponds to a continuous improvement process.
, Liguang Liu, João Ricardo Cumarú Silva Alves, Pierre Oriá
Published: 22 September 2021
Abstract:
Purpose This paper seeks to analyze the relationship between China and the Northeast region of Brazil, aiming to identify how the renewable energy sector is being developed. Design/methodology/approach The authors analyzed secondary data from the official databases from China-Brazil chambers of commerce to establish the main points related to renewable energy in Brazil's Northeast. Findings It is possible to notice the main investments, highlighting the wind energy as a more prominent source recently. The authors also point the huge influence from China on Brazil's Northeast energy sector. Research limitations/implications It is difficult to identify the amount of Chinese capital due to the large number of mergers and acquisitions that has been taking place in recent years. Practical implications Identification of regions that have been receiving investments and the main interests of Chinese investors in the renewable energy sector. Social implications Demonstration of how the renewable energy sector has taken an important turn in Brazil due to Chinese investment. Originality/value To evaluate a regional consortium, analyzing its strategies for partnerships with China to help each other in global questions, as is the case of renewable energy.
Laura Duarte, Mohammad Safeea, Pedro Neto
Published: 22 September 2021
Abstract:
Purpose This paper proposes a novel method for human hands tracking using data from an event camera. The event camera detects changes in brightness, measuring motion, with low latency, no motion blur, low power consumption and high dynamic range. Captured frames are analysed using lightweight algorithms reporting three-dimensional (3D) hand position data. The chosen pick-and-place scenario serves as an example input for collaborative human–robot interactions and in obstacle avoidance for human–robot safety applications. Design/methodology/approach Events data are pre-processed into intensity frames. The regions of interest (ROI) are defined through object edge event activity, reducing noise. ROI features are extracted for use in-depth perception. Findings Event-based tracking of human hand demonstrated feasible, in real time and at a low computational cost. The proposed ROI-finding method reduces noise from intensity images, achieving up to 89% of data reduction in relation to the original, while preserving the features. The depth estimation error in relation to ground truth (measured with wearables), measured using dynamic time warping and using a single event camera, is from 15 to 30 millimetres, depending on the plane it is measured. Originality/value Tracking of human hands in 3 D space using a single event camera data and lightweight algorithms to define ROI features (hands tracking in space).
He Ding, Enhai Yu, Shenghua Xu
Published: 22 September 2021
International Journal of Manpower; https://doi.org/10.1108/ijm-10-2020-0466

Abstract:
Purpose The purpose of the current article was to propose the strengths-based human resource (HR) system construct as well as develop and validate the perceived strengths-based HR system scale by using three independent studies. Design/methodology/approach Study 1 mainly adopted exploratory factor analysis to test whether fifteen items proposed by the authors can represent the perceived strengths-based HR system construct. The aim of Study 2 was to examine the discriminant validity and criteria validity of the fifteen-item perceived strengths-based HR system scale and reliability of this scale. By structural equation modeling analysis, Study 3 primarily tested the incremental predictive validity of the perceived strengths-based HR system for employee performance (i.e. task performance and innovative behavior) after controlling for the perceived high-performance work system (HPWS) and perceived high-commitment work system (HCWS). Findings Study 1 showed that initial fifteen items of the perceived strengths-based HR system appropriately are loaded on one factor and exhibit a good reliability. Study 2 found that there is good discriminant validity between the perceived strengths-based HR system, perceived organizational support, perceived supervisory career support, and work engagement, and the perceived strengths-based HR system exhibits better convergent validity and criteria validity. Study 3 demonstrated that the perceived strengths-based HR system could significantly predict employee performance (i.e. task performance and innovative behavior) even after controlling for perceived HPWS and HCWS. Originality/value The current article contributes to advancing HR theory and research and provides a valuable tool for future empirical research on the strengths-based HR system.
, Beidi Dong, Nicholas Lovrich
Published: 22 September 2021
Policing: An International Journal; https://doi.org/10.1108/pijpsm-05-2021-0072

Abstract:
Purpose Previous studies consistently indicate that police agencies tend to use social media to assist in criminal investigations, to improve police-community relations and to broadcast both crime- and non-crime-related tips promotive of public safety. To date, little research has examined what content the police tended to post on their social media sites during the COVID-19 pandemic. Design/methodology/approach By selecting the 14 most widely attended police agencies' Facebook accounts, the current study collects and analyzes a sample of 2,477 police Facebook postings between February 1 and May 31, 2020. By using a mix-method approach, the study addresses three research questions: 1) What kinds of messages did the police tend to post on their Facebook pages before and during this pandemic? 2) What types of COVID-related police Facebook postings were made? 3) How did the public react to COVID-19-related police Facebook postings? Findings The findings suggest that the police have come to believe that social media can be used as an effective police−public communicative tool in stressful times. The findings also suggest that social media platforms have become a routinized tool of police−public communications which can, to some appreciable extent, substitute for the in-person contacts traditionally relied upon in community policing. Originality/value This study of police use of social media explores the question of whether the use of these media can serve as an effective tool to connect the police with the public under circumstances where in-person contacts are greatly constrained. Some public policy implications emerging from the findings reported are discussed, along with implications for further research along these lines.
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