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Usability analysis using webuse method in Bisma Informatika certification registration system

Kadek Dwi Pradnyani Novianti, I Wayan Oka Sukardiyasa, I Putu Dodit Setiawan
Published: 30 April 2021

Abstract: Bisma Informatika is one of the educational institutions with Diploma education level in Denpasar that serves certification services for people who want to take certification expertise, especially those engaged in Information and Computer Technology. In order to serve optimally, Bisma Informatika applies registration which can be done by the computerized system so that the participant's data can be stored properly. After observing the use of the system at the time of participant registration, an initial conclusion can be drawn that many data fields cannot be understood by the user so they must ask the officer on duty. The data fields in question such as the choice of certification class are not clear because it does not include the implementation time, the unaccompanied participants who come from the common line (so can not include the student identification numbers), telephone numbers that cannot be entered if they exceed the capacity of the permitted number, and inconsistent field filling instructions. This shows that the usability aspect of the registration system is not being considered properly. This study evaluates the interface design and features of the Bisma Informatika certification registration system by considering the context and user needs. In an effort to find out the context and user needs, a Website Usability Evaluation (WEBUSE) questionnaire was used. The results of the WEBUSE questionnaire showed that the four categories which have a good usability level, only content, organization and readability categories are obtained. Keywords Usability; User Interface; Webuse Full Text: PDF References L. D. Farida, “PENGUKURAN USER EXPERIENCE DENGAN PENDEKATAN USABILITY ( STUDI KASUS : WEBSITE PARIWISATA DI ASIA TENGGARA ),” pp. 6–7, 2016. N. A. H, R. I. Zainal, and Afriyudi, “EVALUASI WEBSITE PEMERINTAH KOTA PRABUMULIH MELALUI PENDEKATAN WEBSITE USABILITY EVALUATION ( WEBUSE ),” J. Ilm. Betrik, vol. 10, no. 01, pp. 1–6, 2019. F. Aziz, Irmawati, D. Riana, J. D. Mulyanto, D. Nurrahman, and M. Tabrani, “Usability Evaluation of the Website Services Using the WEBUSE Method (A Case Study :,” in Journal of Physics : Conference Series, 2020. H. Simatupang, S. Widowati, and R. R. Riskiana, “Evaluasi Website Dinas Kebudayaan dan Pariwisata Kota Bandung Menggunakan Metode WEBUSE dan Importance-Performance Analysis ( IPA ),” in e-Proceeding of Engineering, 2020, vol. 7, no. 3, pp. 9804–9821. Andiputra and R. Tanamal, “ANALISIS USABILITY MENGGUNAKAN METODE WEBUSE PADA WEBSITE KITABISA.COM,” Bussiness Manag. J., vol. 16, no. 1, pp. 11–15, 2020. I. K. Dewi, Y. T. Mursityo, and R. R. M. Putri, “Analisis Usability Aplikasi Mobile Pemesanan Layanan Taksi Perdana Menggunakan Metode Webuse dan Heuristic Evaluation,” J. Pengemb. Teknol. Inf. dan Ilmu Komput., vol. 2, no. 8, pp. 2909–2918, 2018. T. K. Chiew and S. S. Salim, “Webuse: website usability evaluation tool,” Malaysian J. Comput. Sci., vol. 16, no. 1, pp. 47–57, 2003. N. Oktaviani, “Analisa Website Media Elektronik Di Sumsel Melalui Penerapan Usability Pada Evaluasi Metode Webuse,” in Seminar Nasional Inovasi Teknologi, 2017, pp. 223–230. A. L. Silaen, B. Purwanggono, and W. Budiawan, “PERANCANGAN SISTEM INFORMASI TRACER STUDY DENGAN MENGGUNAKAN FAST (FRAMEWORK FOR APPLICATION SYSTEM TECHNOLOGIES),” Ind. Eng. Online J., vol. 4, no. 3, 2015. A. Farisi, A. Algharizah, P. Studi, S. Informasi, and W. Method, “Penerapan Custom Core System Class pada Pengembangan Sistem Informasi Manajemen Donasi,” JTSI, vol. 1, no. 1, pp. 95–105, 2020. Refbacks There are currently no refbacks.
Keywords: optimally / Informatika certification / certification registration / webuse method / registration system / website usability / Bisma Informatika / Usability Evaluation

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