Web-based Seminar - New Source of Qualitative Study: Data Collection during the Pandemic of COVID-19
Open Access
- 1 October 2020
- journal article
- Published by SEISENSE Private, Ltd. in SEISENSE Journal of Management
- Vol. 3 (6), 50-64
- https://doi.org/10.33215/sjom.v3i6.477
Abstract
Objective- This article aims to discuss the authors’ own experience using a web-based seminar (webinar) as a new data collection method for a qualitative descriptive study on factors influencing digital banking adoption among potential users in Malaysia (Digital Banking Study). Design - This will be the first study to gather information from industry players and public perception towards digital banking service using webinars, with evidence compared to the study’s quantitative results. Findings – Data derived from webinar sessions are consistent with the quantitative results, and the potential of its uses as a new research tool was discussed in detail. Policy Implications- The findings showed several practical implications that are potentially useful for researchers, academics, and business analysts to consider adopting webinar data as a new qualitative data collection method. Originality - This study documents the supporting evidence of the potential use of webinars as a useful tool to collect quality observation data.Keywords
This publication has 35 references indexed in Scilit:
- Effects of COVID-19 on business and researchJournal of Business Research, 2020
- Employee adjustment and well-being in the era of COVID-19: Implications for human resource managementJournal of Business Research, 2020
- Evaluating webinar‐based training: a mixed methods study of trainee reactions toward digital web conferencingInternational Journal of Training and Development, 2020
- Webinars in higher education and professional training: A meta-analysis and systematic review of randomized controlled trialsEducational Research Review, 2019
- Teacher Educators' Use of Digital Tools and Needs for Digital Competence in Higher EducationJournal of Digital Learning in Teacher Education, 2019
- Data Collection via In-Depth Email Interviewing: Lessons From the FieldQualitative Health Research, 2017
- An extension of TAM model with IDT and security/privacy risk in the adoption of internet banking services in GreeceEuroMed Journal of Business, 2012
- Best Practices in Synchronous Conferencing ModerationThe International Review of Research in Open and Distributed Learning, 2006
- Trust and TAM in Online Shopping: An Integrated ModelMIS Quarterly, 2003
- Triangulation of communication skills in qualitative research instrumentsJournal of Advanced Nursing, 1996