Third Knowledge-aware and Conversational Recommender Systems Workshop (KaRS)
- 13 September 2021
- conference paper
- conference paper
- Published by Association for Computing Machinery (ACM) in Fifteenth ACM Conference on Recommender Systems
Abstract
In the last few years, a renewed interest of the research community on conversational recommender systems (CRSs) is emerging. This is probably due to the great diffusion of Digital Assistants (DAs) such as Amazon Alexa, Siri, or Google Assistant that are revolutionizing the way users interact with machines. DAs allow users to execute a wide range of actions through an interaction mostly based on natural language messages. However, although DAs are able to complete tasks such as sending texts, making phone calls, or playing songs, they are still at an early stage on offering recommendation capabilities by using the conversational paradigm. In addition, we have been witnessing the advent of more and more precise and powerful recommendation algorithms and techniques able to effectively assess users’ tastes and predict information that would probably be of interest to them. Most of these approaches rely on the collaborative paradigm (often exploiting machine learning techniques) and do not take into account the huge amount of knowledge, both structured and non-structured ones, describing the domain of interest of the recommendation engine. Although very effective in predicting relevant items, collaborative approaches miss some very interesting features that go beyond the accuracy of results and move in the direction of providing novel and diverse results as well as generating an explanation for the recommended items. Furthermore, this side information becomes crucial when a conversational interaction is implemented, in particular for the preference elicitation, explanation, and critiquing steps.Keywords
This publication has 24 references indexed in Scilit:
- Combining RDF and SPARQL with CP-theories to reason about preferences in a Linked Data settingSemantic Web, 2020
- RDF2Vec: RDF graph embeddings and their applicationsSemantic Web, 2019
- Exploring High-Order User Preference on the Knowledge Graph for Recommender SystemsACM Transactions on Information Systems, 2019
- Addressing the user cold start with cross-domain collaborative filtering: exploiting item metadata in matrix factorizationUser Modelling and User-Adapted Interaction, 2019
- An Analysis on Time- and Session-aware Diversification in Recommender SystemsPublished by Association for Computing Machinery (ACM) ,2017
- Recommender systems — beyond matrix completionCommunications of the ACM, 2016
- Constraint-Based Recommender SystemsPublished by Springer Science and Business Media LLC ,2015
- A Hybrid User Profile Model for Personalized Recommender System with Linked Open DataPublished by Institute of Electrical and Electronics Engineers (IEEE) ,2014
- Preference reasoning with soft constraints in constraint-based recommender systemsConstraints, 2010
- An Integrated Environment for the Development of Knowledge-Based Recommender ApplicationsInternational Journal of Electronic Commerce, 2006