An exploratory study of the experiences of being both a mental health professional and carer in mental health services in Norway
Open Access
- 28 January 2020
- journal article
- research article
- Published by Wiley in Journal of Psychiatric and Mental Health Nursing
- Vol. 27 (5), 563-571
- https://doi.org/10.1111/jpm.12607
Abstract
Introduction Around 60% of carers of relatives with mental health problems report feeling unrecognised by professional health care and many report a lack of engagement, shared decision making and information sharing. There is a paucity of research examining these issues for carers who are also mental health professionals. Aim This was an exploratory study to (i) explore the extent of this role among health service staff, (ii) gather an indication of the issues faced by carers when interacting with the health system, and (iii) test the feasibility of conducting research. Method Mental health professionals in mental health services completed an online survey that assessed the frequency, content and satisfaction of the experiences of carers. Results The sample comprised 453 mental health professionals (74% female), 52% being carers. Half of carers reported having therapist contact and 25% were satisfied with the contact. Negative experiences were related to Information, Decision making and Continuity of care. Discussion There was a high frequency of mental health professionals who were carers. The majority were dissatisfied and this was primarily in relation to communication with services. Implications for practice Improving information sharing through training of staff and identification of the system barriers is likely to enhance experiences for service users and families.Keywords
This publication has 18 references indexed in Scilit:
- Integrated care in German mental health services as benefit for relatives – a qualitative studyBMC Psychiatry, 2016
- Carers' experiences of accessing and navigating mental health care for older people in a rural area in AustraliaAging & Mental Health, 2015
- Carers of forensic mental health in-patients: What factors influence their satisfaction with services?Journal of Mental Health, 2013
- Feasibility of a supported self-management intervention for relatives of people with recent-onset psychosis: REACT studyThe British Journal of Psychiatry, 2013
- Quality of life of caregivers with relatives suffering from mental illness in Hong Kong: roles of caregiver characteristics, caregiving burdens, and satisfaction with psychiatric servicesHealth and Quality of Life Outcomes, 2012
- Predictors of Caregiver Satisfaction with Mental Health ServicesCommunity Mental Health Journal, 2011
- Who Cares? A Profile of People who Care for Relatives with a Mental DisorderAustralian & New Zealand Journal of Psychiatry, 2010
- The global burden of mental disorders: An update from the WHO World Mental Health (WMH) SurveysEpidemiologia e Psichiatria Sociale, 2009
- The adequacy of response rates to online and paper surveys: what can be done?Assessment & Evaluation in Higher Education, 2008
- Determinates of youth and parent satisfaction in usual care psychotherapyEvaluation and Program Planning, 2007