Implantação Do Progama De Qualidade 8s No Segmento De Construção Civil Em Palmeiras De Goiás

Abstract
The purpose of this final course work is to show the implementation of the 8s quality management program in companies. The adoption of this quality method brings countless benefits and improvements for the institution and employees. The 8s quality program seeks to improve the company's environment and seek continuous improvement in processes, through the reduction of failures, the organization of processes and the prevention of accidents and occupational diseases. The bibliographic and qualitative research methodology was used based on the application of an interview questionnaire about the 8s quality program with the company's employees. The questionnaire was applied to employees of the company Hozanna Construções, which operates in the civil construction sector. The implementation of the 8s quality program brings countless and great positive changes and significant results for the company and employees.