The relationship between knowledge conversion abilities and innovation: A case of administrative and diplomatic officers of Malaysian Federal Ministries

Abstract

Driven by the limited amount of research investigating the relationship between knowledge conversion abilities and innovation, a study was conducted to fill the gap. Adopting a survey research methodology involving 328 administrative and diplomatic officers working in Malaysian Federal Ministries, the study found that most dimensions of knowledge conversion have a significant relationship with innovations operationalized as service and process. The findings suggest the importance of increasing the knowledge conversion skills and competencies so as to intensify innovation activities within the agencies under the Malaysian Federal Ministries. The study should capture the interest of both researchers and practitioners as it has developed an empirical-based framework linking knowledge conversion abilities and innovation.