The Application of the “Leadership Grid" Model: Case Study of Human Resources Sector in the Ministry of Internal Affairs of Serbia

Abstract

The effective leadership is very important for the public sector functioning. The effectiveness of the leadership process is influenced by many factors. One of them relates to the behaviour of leaders and managers. The leadership grid is a practical model for training managers, supervisors, and leaders. This model has a particular importance from the aspect of increasing productivity and commitment to the work of employees. To apply the model, it is necessary to identify the behavioural orientation of the leader or manager. Empirical research was conducted in July 2021, within the organizational units of the Human Resources Sector of the Ministry of Internal Affairs in the Republic of Serbia using an anonymous survey questionnaire on a sample of 50 respondents. Descriptive statistical indicators were applied in hypothesis testing. The research findings indicate that employees believe that direct managers are more focused on the implementation of tasks. Based on the "leadership grid" model, the leadership style- Compromise Management is represented. Furthermore, the results of this research can contribute to the development of professional capacities to make the processes more effective and improve the work of the public sector.