Abstract
Purpose - The purpose of this study was to investigate the relationship between Job environment, Burnout syndrome, Turnover intention of Airline Cabin Crew. Design, data, and methodology -For the purpose of study, 210 survey questionnaires were distributed among the cabin crews who are working for airline industry from 15st Nov, 2019 to 30th Nov, 2019. Due to the reliability of data, 9 samples were discarded and 201 samples were put to actual analysis. In order to accomplish the purpose of the study, the researcher conducted and analyzed by using SPSS Ver. 21.0 statistics package. Result - The results of the study were as follows. First, job environment had significantly n negative effect on burnout syndrome. Secondly, burnout syndrome had significant effects on turnover intention. Thirdly, job environment negatively affected on turnover intention. Conclusions - At the organizational level, it is necessary to minimize burnout syndrome and turnover of airline cabin crews through continuous improvement of the job environment. In particular, employees with burnout syndrome should establish a system in which anyone can receive counseling, ensure the confidentiality of the counseling contents, and ensure that counseling does not penalize personnel evaluations.