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Moderating Effects of Retail Operations and Hard-Sell Sales Techniques on Salesperson’s Interpersonal Skills and Customer Repurchase Intention

Prathamesh Muzumdar, Ganga Prasad Basyal, Piyush Vyas
Journal of Management Research , Volume 13, pp 21-42; doi:10.5296/jmr.v13i1.18044

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Keywords: interpersonal skills / salesperson / retail operations / skills and customer / customer repurchase
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