The views, experiences and expectations of Australian Meals on Wheels customers: A national survey
- 3 March 2021
- journal article
- research article
- Published by Wiley in Australasian Journal on Ageing
- Vol. 40 (4), E273-E278
- https://doi.org/10.1111/ajag.12916
Abstract
Objective To investigate views and expectations of Australian Meals on Wheels (MOW) customers to inform the development of National Meal Guidelines and improve current services. Methods A survey was designed through literature review and consultations with key stakeholders. National convenience sampling returned 337 surveys. Descriptive statistics and chi‐squared analyses were applied to the survey data. Results Meals on Wheels customers reported satisfaction with their current service, with the meal itself found to be the most valuable aspect. People living in small country towns were more likely to value the social contact provided by MOW than those in major cities (P = .001). Delivery of pantry items was the most popular additional option for future services. Conclusion Valuable information for inclusion in the development of the National Meal Guidelines was provided: nutritional content of meals, meal variety, packaging and presentation, opportunities for nourishing snacks and pantry items, and social contact.Keywords
Funding Information
- Department of Health, Australian Government
This publication has 19 references indexed in Scilit:
- “It could probably help someone else but not me”: A feasibility study of a snack programme offered to meals on wheels clientsThe journal of nutrition, health & aging, 2013
- Hospital admissions in poorly nourished, compared with well-nourished, older South Australians receiving ‘Meals on Wheels’: Findings from a pilot studyAustralasian Journal on Ageing, 2013
- Malnutrition in Older Adults - Urgent Need for Action: A Plea for Improving the Nutritional Situation of Older AdultsGerontology, 2013
- Marital status, health and mortalityMaturitas, 2012
- The future for Meals on Wheels? Reviewing innovative approaches to meal provision for ageing populationsInternational Journal of Social Welfare, 2012
- Service quality, satisfaction, and behavioral intention in home delivered meals programNutrition Research and Practice, 2011
- ‘It is nice to see someone coming in’: Exploring the Social Objectives of Meals-on-WheelsCanadian Journal on Aging / La Revue canadienne du vieillissement, 2010
- Nutritional status of Irish older people in receipt of meals‐on‐wheels and the nutritional content of meals providedJournal of Human Nutrition and Dietetics, 2009
- Food Preferences and Meal Satisfactionof Meals on Wheels RecipientsCanadian Journal of Dietetic Practice and Research, 2007
- Improvements in nutritional intake and quality of life among frail homebound older adults receiving home-delivered breakfast and lunchJournal of the American Dietetic Association, 2004