SMS and Web-Based e-Government Model Case Study: Citizens Complaints Management System at District of Gihosha –Burundi

Mugenzi Thierry, Tri Kuntoro Priyambodo

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Keywords: Keywords E-government Basically Comprises the Use of Electronic Communications Technologies Such as the Internet / in Enhancing and Advancing the Citizens Access to Public Services. in Most Developing Countries including Burundi / Citizens Are Facing Many Difficulti

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