International Journal of Marketing Studies

Journal Information
ISSN / EISSN : 1918-719X / 1918-7203
Current Publisher: Canadian Center of Science and Education (10.5539)
Total articles ≅ 828
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Latest articles in this journal

Noelle Defede, Nina Marie Magdaraog, Sakshi Chiragbhai Thakkar, Gulhan Bizel
International Journal of Marketing Studies, Volume 13; doi:10.5539/ijms.v13n2p1

The way in which people communicate has changed significantly in the past decade. For instance, instead of reading newspapers to find out the latest news many flock to Twitter™ to see what is trending for the day. Communication online via social media has changed the way people view many things. Therefore, with this understanding, it is notable to understand how social media is influencing the way people communicate: verbally and written. This paper dives more into finding more descriptive explanations of how it does so, such as whether they have changed the way they speak in person and online or the way they type their emails and texts. Using methods that involve secondary sources such as research journals and articles as well as conducting a survey questionnaire composed of participants from the United States and India is reflected in this paper. The research findings indicate that social media does influence the way people communicate because of how it allows people to gain more knowledge and information, it has become more accessible for others and it fuels conversion in terms of using emoticons. This research paper reflects the change that social media has brought forth to interpersonal communication.
Laura Patnaude, Carolina Vásquez Lomakina, Akshat Patel, Gulhan Bizel
International Journal of Marketing Studies, Volume 13; doi:10.5539/ijms.v13n1p69

The rapid growth of social media platforms and mobile technology presents the opportunity to analyze the sentiments Tweets express. For this paper, Twitter will be the focus of study related to Black Lives Matter throughout the summer of 2020. In addition, the language and sentiment at that particular time are evaluated to uncover public opinion and track how it changed throughout a season. Although a tweet may be classified as positive or negative, there are key terms and tones used with both classifications. By understanding what makes a tweet positive or negative, the root of public opinion can be identified.
Alyssa Sun
International Journal of Marketing Studies, Volume 13; doi:10.5539/ijms.v13n1p85

Reviewer acknowledgements for International Journal of Marketing Studies, Vol. 13, No. 1, 2021.
Zachary Daniels
International Journal of Marketing Studies, Volume 13; doi:10.5539/ijms.v13n1p63

Smart Devices have become a fixture in consumers’ lives because of their ability to provide consumers with “Optimal User Experiences.” However, to provide an “optimal user experience,” consumers must give private data to the Smart Devices. The actual sharing of private data is not an issue in consumers’ minds, but the private data’s potential to be hacked is quite concerning. For example, a consumer’s Amazon Alexa Echo could be accessed remotely, and the consumer could be video streamed without their knowledge or consent. The study analyzes the correlations between consumer desire for “Optimal User Experiences” from their Smart Devices and their general perception of sharing their private information to achieve “OUX.” The study attempts to determine the foundational aspects of a wide variety of consumer opinions about their risk tolerance by sharing personal data and their desire for the “OUX” in relation to the Smart Devices they utilize regularly.
Carla Rossi
International Journal of Marketing Studies, Volume 13; doi:10.5539/ijms.v13n1p42

In a nutshell, co-creation is described as a way to open up a company to the outside world, helping to generate product innovations and to update brand meanings. Drawing on the online community and co-creation literature, this paper aims at contributing to exploring the main intra-organizational challenges of online customer co-creation for innovation, from the viewpoint of middle managers. The intent is to broaden the existing conceptual understanding of the main internal factors hindering customer co-creation but also of the practices that could be adopted to best manage the related challenges. The study adopts a qualitative approach and is based on the results of eight in-depth, semi-structured interviews with digital and marketing managers, working closely with co-creation initiatives in the Italian food industry, with the aim of exploring intra-organizational challenges perceived by those who are directly involved in co-creation implementation. The results complement existing literature by 1) offering a more longitudinal vision of the implementation process—and the related internal hurdles, 2) identifying the most appropriate coping strategies and 3) formulating some hypothesis that could support an interpretative model of the capabilities needed to start the process and managing it in a strategic perspective.
Sharjana Alam Shaily
International Journal of Marketing Studies, Volume 13; doi:10.5539/ijms.v13n1p26

The research studies the factors of customers’ awareness of their online behavior. This paper aims to highlight the gaps in customer awareness and views regarding data privacy, marketing research, and factors that impact the purchasing intentions in developing nations like India and Bangladesh. Previously it can be seen that there has been much research done in this area, but mostly those were for developed nations. However, in developing nations, like Bangladesh and India, which are outstanding and growing markets for online marketers, the concept of data privacy is not observed meticulously. Descriptive, relational, and quantitative research methodologies were applied for the study. Inferential statistics via SPSS were used to accomplish the purpose of the research. The target population was infinite, and the sampling frame was focused on Bangladesh and India’s internet users. 440 respondents were approached, and the received response rate was close to 81%, 354 responses. Unlike this study, commonly explorative and qualitative research methodologies were considered for similar research before. The research outcomes demonstrate that consumers in Bangladesh and India are mindful of data privacy, and the result of this research supports the current literature. The outcomes showed a significant positive relationship between the consumers’ view of how online platforms of companies handle their data with their buying intentions. Nevertheless, in these recommended relationships from the framework, customer commitment’s moderating influence plays a significant role in forming buying intention. The research is particularly important for marketing professionals to understand customers’ expectations from the companies regarding customize marketing. This research envisioned to cause some influence the literature and executive implications with development of a new research framework, adjusting new variables, and hypotheses, which were solely based on keeping in mind, the customers of Bangladesh and India.
Mandy Mok Kim Man, Ricky Cai Qian Qiu
International Journal of Marketing Studies, Volume 13; doi:10.5539/ijms.v13n1p14

Since a couple of years ago, the development of shopping malls is booming in the Klang Valley-Kuala Lumpur area in Malaysia. Motivating consumers for frequent visits to shopping complexes is imperative in order to run a successful shopping mall in such a competitive retail environment like the Klang Valley-Kuala Lumpur with over 100 shopping plazas. Getting knowledge of the elements attracting consumers to visit a shopping mall and make purchases is of greatest importance in order to achieve high profit return and increase economic growth and development of a nation. The objective of this research paper is to study the factors influencing the consumers’ buying behaviours in the shopping malls. The environmental related factors (building structure, atmosphere, sounds and music and fragrance and smell), services related factors (personal services, price, advertising and promotion), administrative related factors (tenant mix, anchor tenant, entertainments) as well as transportation and location related factors (parking, location, accessibility) were identified as independent variables and consumer’s buying behaviour within the malls as a dependent variable. A research framework was developed based on a thorough literature review. There were 200 responses collected from consumers in four shopping malls in Klang Valley-Kuala Lumpur area. Correlation and multiple regression analyses were carried out using the SPSS software package to obtain the results. The results of this research indicate that environmental, transportation and location related factors have significant impact on consumers’ buying behaviours in the shopping malls. The results congruent with previous studies by Brengman et al. (2012) and Grimmer et al. (2016) that indicated that environmental related factors have positive effects on consumers’ purchase behaviours. Additionally, this study also found that transportation and location related factors have significant relationship with consumers’ purchase behaviours as mentioned by Saber et al. (2017) and Samiran et al. (2015). The findings can be adopted by the shopping malls’ managers to improve overall shopping malls’ performance as well as by mall developers to evaluate the mall site’s location and construction designs. For academicians, this study could be used as a ground work for further exploration of the possibilities to influence consumers’ purchase behaviours through different marketing strategies to increase sales and profits.
Sarah Frankel, Michelle Childs, Youn-Kyung Kim
International Journal of Marketing Studies, Volume 13; doi:10.5539/ijms.v13n1p1

Alternative hedonism is an unconventional form of consumerism that offers a middle-ground consumption practice between sustainability and hedonism. Based on a review of the literature, we identified three major themes of alternative hedonism: seeking pleasure from consuming differently, civic responsibility, and voluntary simplicity. This study is designed to determine whether tattoo coverage (none, light, or heavy) and community type (urban, suburban, or rural) have main and interaction effects on alternative hedonism practices such as community engagement, green consumption, shopping small, and holistic wellness. We collected data via online survey from 168 lightly tattooed, 213 heavily tattooed, and 185 non-tattooed individuals. We discuss implications of our findings for both scholars and practitioners.
Alyssa Sun
International Journal of Marketing Studies, Volume 12; doi:10.5539/ijms.v12n4p104

Reviewer acknowledgements for International Journal of Marketing Studies, Vol. 12, No. 4, 2020.
Mickey M. Kislev, Shira Kislev
International Journal of Marketing Studies, Volume 12; doi:10.5539/ijms.v12n4p63

The study analyzes the diffusion of electronic cigarettes as an innovation, as well as how industry, society, and the individual affect its market dynamics. The study is based on five surveys conducted during the years 2017-2019, and including participants of all ages (age 12 to 80 and beyond). The article describes indicators for evaluating the sustainability of a really-new product like electronic cigarettes, following the market trajectory of this product as it sets its dominant design and shapes the use-system for the product type from now onward. This process has two phases: trial and adoption. The probability of each nicotine product type’s adoption is different, depending on the prevalence of trials of that product among the population. The results of e-cigarette trials and additional indicators reveal the point (critical mass-point) where social influence outweighs rational evaluation by the individual regarding nicotine products. By using triers’ prevalence as the indicator for measuring an entry of really-new product into the market, the authors could identify the sustainability of that really-new product at a much early phase. Therefore, the prevalence of triers can be used as a predictor for the diffusion rate of an innovative product in a certain population and should be measured. The authors also propose a regression model that estimates the prevalence of triers based on the extent of users in the population.
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