Journal of Islamic Economics and Social Science (JIESS)

Journal Information
ISSN / EISSN : 2722-7499 / 2722-7111
Published by: Universitas Mercu Buana (10.22441)
Total articles ≅ 24

Latest articles in this journal

Lisana Aliya, Fitri Yetty, Siwi Nugraheni
Journal of Islamic Economics and Social Science (JIESS), Volume 2, pp 114-126;

A quantitative research that aims to understand the effect of digitizing syariah banking services on customer satisfaction in services that are fast, easy, and can be controlled by customers. The population chosen in this study is people who have or already know the use of mobile banking by distributing questionnaires to 100 respondents. The sampling technique used purposive sampling technique with a Likert scale. This analysis uses IBM SPSS Statistics Version 25.0 software. The results of this study indicate that the Digital Banking System, Service, Easiness, Comfort variable has a positive linear relationship to Customer Satisfaction, namely an increase in Digital Banking System, Service, Easiness, and Comfort will increase Customer Satisfaction as well. Digital Banking System is the only variable that has no significant effect on Customer Satisfaction, while Service, Easiness, Comfort has a significant influence on BCA Syariah Customer Satisfaction due to the rapid development of today's technology that accommodates banking industry services in Indonesia.
Alifah Nurfajrina, Tati Handayani, Lili Puspita Sari
Journal of Islamic Economics and Social Science (JIESS), Volume 2, pp 66-75;

This study uses independent variables, namely halal awareness and lifestyle to know and analyze the influence of these two variables on Muslim consumers' purchasing decisions on Japanese food in Jakarta. This research study uses quantitative methods. The source of the population taken by the researcher comes from Muslim consumers who have visited or have purchased food products from Japanese restaurants in Jakarta. For the number of samples in this study using as many as 150 respondents from consumers of Yoshinoya, Pepper Lunch, and Ramen Seirock-Ya restaurants in the Jakarta area. The data collection instrument studied was obtained by distributing questionnaires. To determine the magnitude of the influence of variables in this study, the analytical technique used is multiple linear analysis. SPSS (Statistics Package for Social science) software version 20 is the tool used to process this study. The results of the tests carried out showed that the variables of halal awareness and lifestyle had a positive and significant effect partially and jointly on the purchasing decisions of Muslim consumers on Japanese food in Jakarta.
Annisa Hakim Zamzami, Febrina Mahliza, Anees Janee Ali, Lucky Nugroho
Journal of Islamic Economics and Social Science (JIESS), Volume 2, pp 133-140;

Change is an inevitability where currently the business world is exposed to the Covid-19 Pandemic, Industrial Revolution 4.0. Therefore, this study aims to analyze the needs of the majority of society today and how entrepreneurs can survive and expand their businesses in an era of volatility, uncertainty, complexity, and ambiguity. Referring to the purpose of the research, the formulation of this research problem includes: (i) What are the characteristics of consumers of the Gen Z group and millennials?; (ii) What are the challenges for entrepreneurs in the era of the Covid-19 Pandemic, the VUCA era and the era of the Industrial Revolution 4.0?; (iii) How can entrepreneurs retain the consumers in the era of the Covid-19 Pandemic, the VUCA era and the era of the Industrial Revolution 4.0?, the VUCA era and the era of the Industrial Revolution 4.0?. Furthermore, the results of this study are that the majority of the composition of the current population of Indonesia is Gen Z and Millennials. Therefore, they need digital-based products and services so that entrepreneurs can capture these needs and turn business processes and business models into digital entrepreneurs. Therefore, the implication of this research is to provide information to entrepreneurs and all stakeholders related to the field of entrepreneurship. In addition, the novelty of this research is to connect the needs of the majority of society at this time with digital entrepreneurs
Sofyan Halim, Mohamad Torik Langlang Buana
Journal of Islamic Economics and Social Science (JIESS), Volume 2, pp 98-113;

Problematic financing or often referred to as Non-Performed Financing is financing that has difficulty paying off, either due to lack of accuracy in the analysis of lending or due to economic conditions that experience instability which results in failure in most economic activities. The research conducted is examining the problematic financing whether it influences the decision-making of financing with various Islamic contracts, namely the mudharabah, musyarakah, Murabaha, salam, istishna, Ijarah, Qard, and Hiwalah agreements and examines the strategies carried out by the Shari'ah Commercial Bank to do handling the problematic financing.The study was conducted with quantitative and descriptive methods, with the results of the study that NPF In Mudharabah, Murabahah, and ijarah contract financing there is a positive relationship between the two variables, so it can be concluded that the increase in NPF does not affect the fund distribution policy with mudharabah agreements, because The contract positively increases, while the NPF for financing with Musyarakah, Istishna and qardh contracts has a negative relationship so it can be concluded that the NPF in financing with the Musharaka contract has a negative effect in the sense that the Shari'ah Commercial Bank in general distributing financing to customers is limited due NPF by paying attention to redline facilities, BUS only provides financing facilities for businesses that contain minimal risks. NPF in general, Sharia Commercial Banks do not really influence policies in financing distribution to customers with various financing agreements. The results of the regression determination analysis show that the percentage effect of NPF on financing distribution policies with mudharabah, musyarakah, Murabaha, Murabaha, istishna, ijarah, and qardh contracts in Islamic Commercial Banks is 33.8%, while the remaining 66.2% is influenced by variables others not formulated in this research model. The Normality Test results show that the NPF and Musyarakah contract financing is normally distributed while the Mudharabah, Murabahah, Istishna, Ijarah and Qardh variables are not normally distributed because the significance is lacking.The Sharia Commercial Bank in dealing with Non-Performed Financing issues generally refers to the MUI Sharia Board Fatwa, Bank Indonesia Regulations, and OJK Regulations, which are with rescheduling, reconditioning, restructuring and Write Off. This research is expected to be useful for stakeholders related to this research and for future researchers to be able to improve further research.
Ali Hanafiah, Fauziah Sh Ahmad
Journal of Islamic Economics and Social Science (JIESS), Volume 2, pp 76-86;

Previously, the Indonesian government targeted a 16.4 % annual growth during 2014 - 2019. However, with only 10.4 % growth in 2015, undoubtedly it requires extra work to meet inbound tourist target. By 2016, inbound data shows Malaysia as the main contributor of Muslim visitor to Indonesia and Mastercard-HalalTrip 2017 report reveals Malaysia as one of the top 10 Muslim Millennial Outbound Markets from OIC countries. It makes Malaysia Muslim millennials as biggest opportunity for Indonesia tourism industry and Millennial traveler already displays as one of the fastest growing consumer segments globally. Hence, this study attempts to investigate behavioral intention of Malaysian Muslim millennials to visit Indonesia’s halal tourism destinantion. By adapting marketing promotion (MP) into TPB framework, attitude (ATT) play a role as mediating variable to assessed intention to visit (ITV). Through a quantitative research methodology, this study will collect questionnaires distributed among 294 Muslim millennials in Malaysia. Smart PLS version 3 software is used to analyze relationship prediction and hypotheses testing. The findings revealed that ATT have a mediation effect between MP and ITV. This indicates that Indonesian’s MP has a significant effect on the decision making of the Malaysian millennials to visit Indonesia as a Halal Tourism Destination. In other words, Indonesian’s MP has successfully convey the image and information of Indonesia as an attractive Halal Tourism Destination.
Safira Safira, Hadijah Hadijah
Journal of Islamic Economics and Social Science (JIESS), Volume 2, pp 127-132;

This study aims to analyze the performance of Islamic banking in Indonesia and Malaysia. At present, the measurement of the performance of the Islamic banking industry uses only the measurement of financial ratios (which are oriented towards shareholders). This measurement is not enough. Islamic banking needs a new paradigm in terms of measuring its performance of the which is not only limited to financial ratios. This study Applies approach the maqashid shariah index as a measurement of sharia banking performance. This type of research used in this study is comparative research. The object of this research is the Islamic banking industry, there are eight Islamic banks in Indonesia and nine Islamic banks in Malaysia that meet the criteria. The type of the data used is secondary the data in the form of financial reports / annual reports Obtained from the official website of each bank. By using the different test analysis method, the F count for the MSI variables with variances assumed aqual (assumed that both variants are equal) is 2002 with a probability of 0117. Because the probability of the data> 0.05, it can be concluded that there is no significant difference in the variance in the performance comparison of data based on the MSI of Islamic Banks of Indonesia and Islamic Banks of Malaysia.
Ellisa Nur Amelia, Mira Rahmi, Lili Puspita Sari
Journal of Islamic Economics and Social Science (JIESS), Volume 2, pp 87-97;

Users of wadiah savings accounts are more desirable in Islamic banks, this can be seen from the amount of wadiah savings in the financing data and third party funds of Islamic commercial banks in Islamic Banking Statistics 2020. The increase in users of wadiah savings accounts occupies 1.2% compared to mudharabah savings. The purpose of this study was to determine student perceptions of service quality and promotion of interest in using wadiah contracts in Islamic banks. This analysis uses service quality and promotion as independent variables. The dependent variable is interest. The sample of this research is students who have savings at Bank Syariah Mandri, Bank Negara Indonesia Syariah and Bank Rakyat Indonesia Syariah. Collecting data using a questionnaire that was distributed directly as many as 100 questionnaires. The method used in this research is multiple linear regression analysis, with hypothesis testing t test and f test. The results of this study indicate that service quality has a significant positive effect on interest, while promotion has a positive but not significant effect on interest. For service quality and promotion together have a significant positive effect on interest. The results of this study in the future contribute to the increase in Islamic bank customers through the use of wadiah contracts by improving the quality of services they have and increasing the promotions created.
Budhi Pribadhi Ishak
Journal of Islamic Economics and Social Science (JIESS), Volume 2, pp 24-35;

This study aims to analyze the factors that can affect Islamic banks' return on assets (ROA) in Indonesia. These factors include independent variables consisting of the ratio of operating costs to operating income (BOPO), Financing to Deposit Ratio (FDR), the ratio of financing income to total income, which is moderated by the exchange rate, the ratio of securities income to total income which moderated by the exchange rate, and also the exchange rate. The method used to analyze the determination of ROA is regression analysis with Error Correction Models (ECM). The research sample used is the entire research population, namely monthly data in 2016-2020 of Islamic Bank, including in the group of BUKU II published by the Financial Services Authority (OJK) and Bank Indonesia (BI). Therefore, the number of data observations in this study is 60 (sixty) data. The results of this study indicate that the long-term analysis: (i) BOPO has a negative and significant effect on ROA; (ii) FDR has no significant effect on ROA; (iii) The ratio of financing distribution moderated by the exchange rate has a positive and significant effect on ROA; (iv) Securities income ratio moderated by exchange rate has a negative and significant effect on ROA; (v) Exchange rate has a negative and significant effect on ROA. Meanwhile, for the short term are: FDR does not affect ROA. Furthermore, the results of the study for short-term analysis: (i) BOPO has a negative and significant effect on ROA; (ii) FDR has no significant effect on ROA; (iii) The ratio of financing distribution moderated by the exchange rate has a positive and significant effect on ROA; (iv) Securities income ratio moderated by exchange rate has no significant effect on ROA; (v) Exchange rate has a negative and significant effect on ROA. The implication of this research is to provide input and repertoire of knowledge for academics and practitioners related to the factors that affect the performance of Islamic banks (ROA). Therefore, based on this research, Islamic banks BUKU II to maintain their financial performance, Islamic banks must be able to develop financing products that are following the expectation and needs of the community. The originality of this study is to analyze the determination of ROA moderated by macroeconomic variables (ROA)
Sugeng Santoso, Rian Ubaidillah, Puji Aprilia, Yustus Odena Haloho, Khairunnisa Kahfi, Afifah Ayati, Wiwik Widyaningsih
Journal of Islamic Economics and Social Science (JIESS), Volume 2, pp 36-43;

(The creative economy development policy, namely the development of economic activities based on individual creativity, skills, and talents to create individual creative and creative power that has economic value and affects the welfare of the Indonesian people. The creative economy, especially kato dehydrated food, displays creativity in the culinary field to offer food ingredients. both dried and ready-to-eat spices. The formulation of the problem is as follows: how is the development and innovation of the creative economy in the culinary field and what are the supporting and inhibiting factors in the development of the creative economy in the culinary field through the marketing mix (case study of Kato dehydrated food) ?. The results of this study are as follows: the existence of a creative economy based on drying dehydrated food kato food is sufficient to help the level of welfare and community needs. The marketing mix is the limitation of the creative economy development strategy carried out by Kato Dehydrated Foods, namely: products, prices, promotions and places / distribution channels. There are supporting factors, one of which is: The winner of the FSI who was awarded the ministry in 2020, and the other is also an inhibiting factor: Lack of public insight into the types of food ingredients that are dried in each dish.
Meryem Afoukane, Wiwik Utami, Lucky Nugroho
Journal of Islamic Economics and Social Science (JIESS), Volume 2, pp 9-23;

Islamic microfinance aims to offer alternative financial products and services to the Muslim population through developing innovative microfinance services and products based on Islamic finance principles. Two main Islamic financing methods are used in Islamic microfinance: financings based on profit and loss sharing principle and financings using mark-up. The Muslim population represents more than 23% of the world population. A large part of this population is living with income below the poverty line. According to the Islamic Development Bank (2008), more than 500 million poor (with income below USD 1.25 per day) live in the five largest Muslim-majority countries (Indonesia, Bangladesh, Pakistan, Nigeria, and Egypt). Despite the enormous potential market for Islamic microfinance, Islamic Microfinance Institutions serve only 1.28 million clients, representing only 1% of the total outreach of microfinance. One possible explanation for this low outreach is that the products offered by Islamic microfinance institutions may not be well adapted to the needs of the customers. Therefore, this research aims to examine customers’ satisfaction with Islamic loans. Moreover, the study aimed to identify the loan’s selection criteria, and the areas of improvement, from the customers' perspective. This study focused on small businesses since micro-entrepreneurs have specific needs related to their businesses that differ from the other customers’ needs. The study was conducted in the context of Bank Syariah Mandiri, one of the largest Indonesian Islamic commercial banks. The study proceeded in two steps. The first step was to investigate the relevant literature on Islamic microfinance and customers’ satisfaction in the Islamic microfinance sector. The second step was collecting primary data among the customers of the micro Banking Division of Bank Syariah Mandiri. The literature review on Islamic microfinance revealed a lack of understanding of customers’ attitudes, perceptions, and preferences. Therefore, this study aimed to provide a modest contribution to the field. The survey questionnaire was used to collect primary data, and a random sampling method was used to select the participants for the survey. One hundred questionnaires were distributed to the customers who owned a micro business and had an outstanding loan balance with Bank Syariah Mandiri at the time of the survey. Descriptive and inferential statistics were used to analyze the data. The Statistical Package for Social Science (SPSS) Version 22.0 was used to generate the statistical analysis. The response rate was 100% since questionnaires were distributed to the respondents at their house or business location. The study revealed that most respondents were satisfied with the credit and its features (loan size, cost, collateral requirements, time to process the application, and application form). The credit served their business and helped them improve their sales and incomes. In addition, the study showed that the essential criteria in selecting a credit were the cost, Syariah compliance, and the process easiness. An essential finding of this study was that the religious character of the Islamic Microfinance Institution was not of great importance when selecting a microfinance institution; however, it becomes a significant concern when selecting a credit. This finding suggests the importance of enhancing Syariah compliant product innovation to increase customers’ satisfaction
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