Canadian Journal of Business and Information Studies

Journal Information
ISSN / EISSN : 2663-7812 / 2663-7820
Current Publisher: Universe Publishing Group - UniversePG (10.34104)
Total articles ≅ 24

Latest articles in this journal

Canadian Journal of Business and Information Studies pp 38-48; doi:10.34104/cjbis.021.038048

Throughout history, the central role of women in society has ensured stability, progress, and long-term development. Women are the primary caretaker of children and elders in every society. In the contemporary world, women are no longer lag behind in terms of career. They are keeping themselves shoulder to shoulder with their opposite sex. In Bangladesh, a large portion of economic activities is carried out by women including household and care activities, agriculture, education, industries, banking, and service sectors. This study aims to identify the factors that affect maintaining the proper work-life balance of working women in Bangladesh during the COVID-19 pandemic. To pursue this objective, a hundred and five (105) women from different professions (Teaching, Banking, Healthcare, Ready Made Garments Industries, Public and Private Corporations, Government services, and entrepreneurs) have randomly selected from Dhaka and Chattagram division, Bangladesh. Collected data have tested with the help of various statistical tools like reliability and validity checking, multiple regression analysis, ANOVA, and hypothesis testing. The analyzed data has been presented in the form of a table. The study finds out a strong impact of the Covid-19 pandemic on the work-life balance of women in Bangladesh. Covid-19 has the greatest impact on job stress, job satisfaction, and productivity of women and raises a need for flexibility, workplace support, and work-life balance policy for employees. This study suggested that every organization should have a work-life balance policy which is necessary to maintain a healthy working environment for employees who will improve productivity and job satisfaction of employees.
Canadian Journal of Business and Information Studies pp 29-37; doi:10.34104/cjbis.021.029037

Today, organizations use digital applications to enhance their HR operations, especially during the COVID-19 pandemic. Many organizations compete to improve business performance as well as having a competitive advantage in their business areas. The business strategic plans depend on business' facts and data that support these plans. HR analytics promises to provide evidence-based initiatives, data-driven decision making, prioritize the impact of HR investments and enhance the business value and performance. This study tries to gain insights into the reasons for not using HR analytics among Saudi HR professionals to enhance business performance and maintain a competitive advantage. It uses the descriptive survey research design. This paper focuses on the individual-level adoption of HR analytics by human resource professionals. The main objective of this paper is to understand the importance of HR analytics and to gain insight into the barriers that affect the full implementation of HR Analytics among Saudi HR professionals. The total population used in this study is 168 HR professionals who work in the Dairy Products Manufacturing Companies in Saudi Arabia. The primary data used in this study collected through the Unified Theory of Acceptance and Use of Technology (UTAUT) questionnaire, which was sent through the work's official email, WhatsApp, and LinkedIn to the target sample. The study finds positive relationships between HR analytics adoption and the other factors. Also, the results show the main barriers that affect the implementation of HR Analytics by Saudi HR Professionals.
Canadian Journal of Business and Information Studies pp 22-28; doi:10.34104/cjbis.021.022028

The key purpose of the research work is to evaluate and analyze ride-sharing service (RSS) users’ satisfaction, from the assurance and empathy perspective in Bangladesh. Factors applied in the study are adopted from the SERVQUAL dimensions (reliability, responsiveness, assurance, tangibility, and empathy). Data were collected with a structured questionnaire from RSS users from Dhaka city. Study hypotheses were tested with the regression analysis method in SPSS. And the result indicates that ride-sharing services are satisfaction generators from both the assurance and empathy perspectives. The study may provide some insights to the relevant service providers in planning further service offerings and improved services to ensure greater user satisfaction.
Canadian Journal of Business and Information Studies pp 14-21; doi:10.34104/cjbis.021.014021

Customers purchasing behavior has changed radically in the course of the most recent couple of years. The study aimed to identify major factors determining consumer's choice rules of the non-banking financial company (NBFC) for availing consumer durable loans (CDLs). Essential information was gathered from 100 respondents by utilizing a survey including eight factors, recognized dependent on an audit of writing. Principal Component Analysis (PCA) was utilized as an extraction strategy by utilizing factor analysis. Three factors were isolated by using Eigenvalues standards and these three factors were assigned names such as service delivery, terms & conditions, and safety and security of fund respectively. It was suggested from the study that the non-banking financial companies aimed to expand their business should take cognizance of these factors in their marketing strategies.
Canadian Journal of Business and Information Studies pp 1-13; doi:10.34104/cjbis.021.01013

Web based services have turned into an integral part of peoples’ life. Ease of use and several advantages lead to the popularity of adopting electronic commerce (e-commerce). Though a big number of customers visit and register on the commerce sites daily, the selling rate is low for lack of trust and loyalty. Trust is the main connector of companies and customers. Loyal customers are the important assets for the companies. This study aims at identifying the factors that are associated with the trust and risk perception of the customers on e-commerce. A primary dataset is collected on this occasion. Likert scale type questionnaire is involved in the questionnaire and data reliability is checked through Cronbach's alpha. Probit regression and principal component analysis are used as statistical analysis. The study finds the variables age, internet using purpose, market orientation, and technology as significantly related to trustworthiness of the customers on e-commerce, while the variables experienced using the internet, internet using purpose, and market orientation are potential determinants of risk perception. The study results suggest the e-commerce companies emphasize technologies for keeping accurate information, performing the outmost of the customers’ benefit, and collecting customers’ information. In addition, they should be conscious of the customers’ opinion and pleasant experience, along with maintaining the mentioned delivery time.
Canadian Journal of Business and Information Studies pp 157-169; doi:10.34104/cjbis.020.01570169

Money laundering is a system, treated to legitimate illegally earned wealth in a way aiming to conceal the source of the wealth and after the process, the money looks like legal money. Our study aims to identify, analyze, and reveal the reasons that occur the offense and simultaneously, to suggest strategies and a model to control money laundering in Bangladesh. This study conducted based on primary data using a factors-based questionnaire, which responded to by teachers of universities and officers of banks. Findings suggest that reasons behind the offense are to transform black money into white money; to pay bribe and speed money; to hide the source of bribe and speed money; to get higher remittance, the illegal channel being used; to get a higher return from investment in other countries’ securities, stocks, and derivatives; to deposit money safely abroad; to evade import duty for having a higher rate in the specific items like gold, and to build a second home abroad. Findings also suggest a lack of ethical practice in life; having an imbalance in income and expenditure, and more earning tendency influenced people to conduct money laundering. Findings further suggest that the politician has a higher tendency to conduct money laundering than other occupations. Countries should control money laundering internationally by helping each other and update the way of controlling rules and regulations continuously.
Canadian Journal of Business and Information Studies pp 148-156; doi:10.34104/cjbis.020.01480156

The Banking system of a country provides the lifeblood to the efficient and effective functioning of an economy. Therefore it is crucial to understand the lending and borrowing rates and hence the spread of interest rates in the banking and financial sector. The Spread of Interest rate is the difference between loan rates and the deposit rates of a bank. High-interest rate reflected in the spread of a high-interest rate will immensely disrupt and cause adverse consequences in the whole economy. Both the spread of interest rate and the interest margin show that the intermediation cost is higher in Bangladesh. High-interest margins in a banking system are indicative of deep-rooted symptoms of inefficiency, absence of competition, non-diversification of income sources, and skewed development of money and capital market in favor of banks’ lending and inflexibility of rate adjustments symmetrically in response to market changes. Moreover, a frequent financial scam in Bangladesh has added more troubles in the money market of Bangladesh. For example, Hallmark scam of almost 4000 crore taka of Sonali Bank, a financial scam of Abdul Mannan, CEO of BIFC, amounted to around 950 crore taka, around 4500 crore taka scam of Janata bank and Agrani bank have made our money market and financial market susceptible to failure. These events have some direct or indirect impacts on interest rates. Hence, I have felt the importance of identifying the determinants of the spread of interest rates. Understanding the determinants of the spread of interest rates would enable us to eliminate such unnecessary costs in financial intermediation, which would be the result in operational and administrative efficiency, resulting in financial viability, stability, and economic growth. Therefore, we need to know the determinants of the spread of interest rates. Hence, I have been motivated to study the determinants of interest rate spread and their extent of impacts on interest rate spread.
Canadian Journal of Business and Information Studies pp 120-128; doi:10.34104/cjbis.020.01200128

This study examines the effects of green banking practices on the financial performance of banks listed in the DSE of Bangladesh covering the period from 2011 to 2020. To move the economy on a sustainable path green banking practices is essential. Green banking practice is a way of contributing environmental and economical performance in the community by providing green finance and initiating green costs in its various sectors, it takes an important part to raise an organization’s financial performance through diminishing costs. Green banking is becoming a key issue in the whole world especially in developing countries like Bangladesh. This has been theorized by economists that there is a financial incentive if there is a number of practice in green banking. In this arena, a proactive role can be played by banks besides its operational activities known as the journey of renovation for a greener economy by participating in green finance. The aim of this study is to empirically find the relationship between green banking practices and banks' financial performance by using the panel data set, taking financial variables like return on asset, return on equity, and market value to proxy the banks’ performance, and employing green banking practice variables like green cost and volume of the risk management committee. Finally, this study finds that there is a positive relationship between green banking practices and financial performance. The findings generated from this study can be a proper guideline for the bank regulators to take effective decisions regarding environmental issues and thereby make a social contribution, and after all, play a vital role in economic growth. The practitioners, governments, decision-makers, academicians, and future researchers can use this study as a policy dialog.
Canadian Journal of Business and Information Studies pp 105-119; doi:10.34104/cjbis.020.01050119

The main objective of the study is to evaluate the practice and progress of the activities of green banking in the way of sustainable development of Bangladesh. Green banking is regarded as sustainable banking, which has a role to safeguard the planet from environmental degradation, with an aim of ensuring sustainable development. It comprises the choices that take sustainability into account. Sustainable development is an expansion that comes across the requirements of the present situation without overlooking the capacity of future situations to meet the necessities. Bangladesh is in need of proper adaptation and utilization of green banking for its sustainable development. The present study is conceptual and analytical in nature based on the secondary data with an extensive literature survey along with scanning the annual and quarterly reports of Bangladesh Bank on green banking during the 2011-2019 fiscal years. The secondary sources of data are internet and commercial banks websites, Bangladesh Bank (BB) websites and literature reviews, etc. The collected data are analyzed and interpreted in the light of the practice and progress of activities of green banking in Bangladesh from a global perspective. The study shows that banking in Bangladesh is in the diversification phase passing through the intensification and foundation phases. It is progressing steadily. They have a lot more scope to contribute to the diversification of green finance in the way of sustainable development of Bangladesh. Rigorous, effective, and coherent efforts from banks in this regard are the demands of the day.
Canadian Journal of Business and Information Studies pp 96-104; doi:10.34104/cjbis.020.0960104

The NEETs indicator has become very popular in recent years and is increasingly used by individual researchers, governments, international organizations, and so on. It refers to the percentage of youth those who are not in employment, education, or training. In Bangladesh, the NEET percentage is higher than the other Asia-Pacific countries. This paper has addressed the relationship between the Lengthy Job Recruitment Process and NEET rate in Bangladesh's respect to BCS Exam Taken by the Bangladesh Public Service Commission. The study has applied a descriptive research design with a quantitative approach to determine the extent of each factor in the analysis. Data was collected from secondary sources like- ILOSTAT, News-portal, and BPSC annual reports for the years of 2010, 13, 16, and 17. Data were analyzed by using descriptive analysis (means and standard deviation, correlation analysis (Pearson Correlation), and simple linear regression analysis. The study found that lengthy job recruitment processing time has significant effects (P-value 0.068 at 0.10 significant levels) on NEET rate in Bangladesh with respect to selected year’s BCS exams taken by the Bangladesh Public Service Commission. The coefficient of determination (Adjusted R2=0.869) showed that 86.90% of the success recorded in the NEET rate changes in Bangladesh accounted for lengthy job recruitment processing time taken by the Bangladesh Public Service Commission with respect to selected year’s BCS exams.
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