International Journal of Management and Humanities

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EISSN : 2394-0913
Total articles ≅ 378
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, Debjit Rakshit
International Journal of Management and Humanities, Volume 8, pp 7-11; https://doi.org/10.35940/ijmh.h1468.048822

Abstract:
Customers Feedbacks take an important role for any business. It gives information to the new customers about their interactions with product or service. The objectives of this research work are to find out the degree of happiness of the customers and assist marketing teams in determining the gap between customers’ acceptance and product or service quality. From this gap marketers can improve their product and service quality. Customers share their reviews, ideas, experiences about the product and service quality. In this research work, authors have chosen an automobile service station named Mohan Automobile Service Station, West Bengal. In this research work authors have collected the customers feedback through questioners created in Google form. The collected feedbacks are validated and analyzed to know the insight sentiment using Python Monkey Learn tools. The result of the collected feedback is shown as positive, negative, or neutral based on the polarity of the feedback. The result will be helpful for the service station to know their weak point and they can update their service quality.
(Dr.) Tarika Singh Sikarwar, ,
International Journal of Management and Humanities, Volume 8, pp 1-6; https://doi.org/10.35940/ijmh.h1458.048822

Abstract:
Education has a prime importance in the economic growth and in the form of a constructive education; SWAYAM platform which is one of the largest platforms for MOOCs in India is giving a lifelong learning opportunity through distance mode. Government of India has tried to provide an interactive open education interface. Though SWYAM is very near to the heart of government but what actual users perceive about it should be known. In this context, it becomes important to know what perception teachers and students have regarding SWAYAM. Taking a sample of teachers and students, core dimensions for the perception of teachers and students for the SWAYAM Platform of learning is found using a self-designed questionnaire. More than 70% of the respondents are spending time for SWAYAM courses and they are agreed that it help to gain knowledge. Different determinants forming the perception of teachers and students are found in the study. Results indicated that though Swayam courses are considered as flexible, innovative, interactive, and easy tool but it do not lead to employability and may be difficult to use. The study will act as the guideline for preparing policies taking into account the perceptual factors of both teachers and students on the favorable use of SWAYAM. Further, practical implications and recommendations are presented for higher education ministry for making SWAYAM MOOCs as the fruitful one.
International Journal of Management and Humanities, Volume 8, pp 12-20; https://doi.org/10.35940/ijmh.h1460.048822

Abstract:
Career counseling is a career development initiative in which career education is provided to workers by career counselors to help them appreciate their motivations, explain their objectives, commit to action, navigate career transitions, and learn how they can contribute to the organization's overall effectiveness. The fundamental aims of counseling are to foster behavioral improvement, support decision-making, facilitate the capacity of clients, develop coping skills and improve relationships. Employee performance is a major challenge in organizational management and the key goal of any business enterprise is to take steps to inspire workers to deliver and achieve organizational competitiveness. This study sought to establish the effects of career counselling practices on employee performance in Murang’a Water and Sanitation Company Limited (MUWASCO) in Murang’a County in Kenya. Specifically the study sought to establish the extent to which career coaching, career guidance and counseling programs have influenced employee performance in MUWASCO. The study was guided by trait and factor theory. Descriptive survey research design was adopted in the study. The target population was 150 employees and the researcher employed census sampling technique. The data collection instrument was self-administered questionnaires. Absolute forms of mean, standard deviation and percentages were employed in descriptive analysis. Regression analysis was used to establish the relationship between dependent and the independent variables of the study. The response rate was 85% hence reliability and validity of the study. From the analysis it was observed that the organization has implemented career counseling and this positively contributed to employee performance. A positive and significant relationship between the variables under investigation was demonstrated. The researcher recommends that the organization under study should formulate a clear policy on career coaching to help workers define their personal goals, prepare their career plans and address their needs. The study also suggests provision of adequate information on career guidance and a career guidance policy directed towards enhancing the competencies of workers.
International Journal of Management and Humanities, Volume 8, pp 21-32; https://doi.org/10.35940/ijmh.h1462.048822

Abstract:
Leadership training needs a holistic, contemporary approach to meet the global workforce challenges of the 21st century. Metaphorically, a kaleidoscope can provide the lens through which we view the diversity of positions on leadership training. Change evolves with each individual viewing through the lenses. An appreciation of the uniqueness of students in problem solving of necessity, moves leadership training from a static to a fluid event and involves all constituent groups, namely, students, faculty, business leaders and community members. This paper examines the changes in leadership training from the 20th century to the pedagogical dilemma of leadership training in the 21st century. Research was conducted using the curriculum of seven leadership-training groups with the results having implications for future studies and modifications to academic curricula.
, K. Anjaneyulu
International Journal of Management and Humanities, Volume 8, pp 14-17; https://doi.org/10.35940/ijmh.g1453.038722

Abstract:
The handloom industry is India’s largest cottage industry representing and preserving the vibrant and beautiful Indian culture and traditions. Indian artists are now known worldwide for their spinning weaving and hand-printing techniques. The handicraft industry is the second-largest source of employment in the country after agriculture. It employs 12.5 million people and is the largest supplier to rural businesses outside of agriculture. The success or failure of the handloom industry largely depend on the quality in this competitive world. The quality and the quantity of the handloom products purely derive from operational constraints which were adopted. The present study aimed to identify the impact of operational constraints like raw material availability, credit facility, functioning, and welfare constraints on the quality and productivity of handlooms in the Kadapa district. The data were collected from a total of 120 weaver entrepreneurs operating in different locations of the Kadapa district. A stratified random sampling technique has been adopted for the sample responses collection. Suitable tools like multivariate multiple regression with structural analysis were carried out to analyze and interpret the data. The study results revealed that all the four operational constraints like raw material availability, credit facility, functioning, and welfare constraints were positively and significantly influencing the quality of the handloom products. These operational constraints also influence the productivity of handlooms positively and significantly. A total of eight hypotheses were formulated with the support of the literature and all are supported. The raw material was found as an important predictor of the quality and productivity of the handloom products as it captured the maximum level of influence than other parameters.
International Journal of Management and Humanities, Volume 8, pp 8-13; https://doi.org/10.35940/ijmh.g1454.038722

Abstract:
The ever-changing nature of a construction project demands a management system that actively strives to minimize or eliminate the changes and updates from the start of a project. The approach to collaborate the primary participants of a project notably the client, designer, and builder is still lacking in the traditional construction processes. The use of an Integrated Project Delivery (IPD) process, rather than a traditional approach, provides an appropriate platform for the free flow of information between the stakeholders and to share the risk among all the stakeholders involved in the project. The early involvement and evaluation of the design and program of a project is an important advantage of the IPD process. This paper aims to study the concepts of IPD and the barriers to adopt the IPD in the Indian construction industry. Through literature review, data about the IPD, barriers for the adoption of IPD, and its comparison with other traditional project delivery processes is collected. The current practices and barriers in India are known from various stakeholders through a questionnaire survey. Data analysis is done using the data collected from the literature review and the questionnaire survey. This study highlights the issues in the implementation of IPD in the Indian construction industry. This study concluded that a cultural & behavioural shift is required in the Indian construction industry and also government should make a strong policy push for the successful implementation of IPD in India.
International Journal of Management and Humanities, Volume 8, pp 1-7; https://doi.org/10.35940/ijmh.g1448.038722

Abstract:
Several Indian metropolitan cities are willing to adopt and explore various methods to implement transit-oriented development (TOD) around their transit stations to reverse the ongoing trend of automobile-oriented urbanization. Implementation of development-based Land value capture (LVC) schemes in emerging middle-income countries asks to understand and adapt to locally-specific favorable macro conditions such as rising real-estate incomes, increasing automobile dependency, and traffic congestion which all together endow to appreciate land values near transit stations or corridors. This paper identifies enabling TOD linked factors and indicators to measure them besides transit investment that may influence Development-based LVC mechanism and TOD based investment in transit station areas or corridors. To achieve the desired study goal, this study identified 13 indicators directly related with six TOD dimensions to evaluate Indian TOD policies formulated at various levels. By doing so, it will determine new innovative funding opportunities available to implement and integrate lacking land-use and transit planning mechanisms and proposing a land-value capture strategy with lacking a clear framework for Indian cities. The study revealed that population densities, particularly employment densities, length of blocks and intersection intensities, electric charging stations, multimodal integration and smart apps provision are largely lacking in the most Indian TOD policies framed. The current ongoing TOD policy formulation is only limited to increase densification by permitting higher than permissible Floor Area Ratio (FAR), providing parking facility and its management, and allowing land-use mix.
International Journal of Management and Humanities, Volume 8, pp 7-11; https://doi.org/10.35940/ijmh.f1423.018622

Abstract:
This study aimed to analyse how the trend towards internationalisation for higher education has been constituted considering the perspectives of solidarity. Internationalisation is understood as integration among worldwide higher education institutions in the current scenario. Thus, the term does not conform to the definitions of globalisation as a phenomenon. The work discusses the process of the UK universities internationalisation and analyses how this process has occurred, where the internationalisation was the result of a formal policy of the institution or if, in reality, internationalisation was the result of actions predominantly determined by individuals. The paper explores internationalisation and Brexit with higher education in the United Kingdom. It focuses on the impacts of globalisation on universities caused by Brexit. It also emphasises the concepts such as internationalisation and mobility, globalisation and higher education and research, collaboration, and EU funding. The research results reduce the literature on the internationalisation of higher education, particularly the dynamics of the internationalisation of universities located in developing countries. The research also reveals and emphasises the internationalisation actions, that is, the importance of teachers, researchers and administrators as catalysts of this process. Therefore, universities should find new strategies for attracting more international students, effective digital media marketing, strongly branded marketing campaigns, and worldwide satellite campuses, resulting in significant changes.
International Journal of Management and Humanities, Volume 8, pp 12-18; https://doi.org/10.35940/ijmh.f14200.018622

Abstract:
Dividends, as a policy is still a matter of debate. This situation is due to both, lack of consensus in the literature and self-evolution of corporate finance worldwide. Therefore, this study is an attempt to provide insights of the contemporary dividend policy and its driving forces. We collect the panel data from 78 non-financial Indian firms from BSE-100 (BSE-100 is a leading index of Indian companies by Bombay Stock Exchange) from 2015-2019. We decide to test how dividends are driven by default risk, ownership concentration (OC) and profitability of the firms. Profitability is used as moderator to the association of default risk with the dividends. We get startling evidence that OC and profitability do not influence the dividends policy in the firms in India. Default risk negatively impacts the dividends. However, the absolute value of the coefficient is too small and hence can be ignored. Furthermore, we find evidence that dividends are consistent despite the situation of profitability and OC. This finding is one of the main contributions of the study. We recommend to have differential voting rights (DVR) shares to cater to varying aspirations of different investors. Empirical evidence of findings of the study would be an eye-opener to the managers, which is one of the major implications of the current study. Additionally, change of the policies on the DVR shares is another major implication of the study.
International Journal of Management and Humanities, Volume 8, pp 19-26; https://doi.org/10.35940/ijmh.d1416.018622

Abstract:
Collecting data for 240 individuals from rural and urban regions, this study examines the possible determinants of number of extramarital affairs (EMANO) in a hill state (Sikkim) in India. Using Poisson, Zero Inflated Poisson (ZIP) and instrumental variable Poisson (IV Poisson) model, this study found that income; financial satisfaction and marital satisfaction has positive and significant effect on number of extramarital affairs. Religiousness and same caste marriage reduce the chance of having EMANO significantly. This study also found that the relationship between the number of years married and EMANO are nonlinear and the tendency of having extramarital affairs reduces once the married life reached 12-13 years on average. Level of significance and importance of the variables on EMANO differs between male and female population.
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