Emerging Markets : Business and Management Studies Journal

Journal Information
ISSN / EISSN : 2338-8854 / 2620-9918
Total articles ≅ 55

Latest articles in this journal

Andre Maulana, Badikenita Sitepu
Emerging Markets : Business and Management Studies Journal, Volume 7, pp 81-96; doi:10.33555/ijembm.v7i2.126

Every retailers want to keep their customers from leaving the store. One of the conditions that can make customers leave the store is when they experience out of stock situation. Out of stock is a threat to all retailers, including in Giant Purwakarta. The existence of out of stock conditions can make consumers leave the store or stay in the store. The decision to stay or leave the store is influenced by the characteristics that the consumer have. This study examines how much influence of the customer’s characteristic to the customer response when Giant Purwakarta out of stock. The type of this research is descriptive quantitative by using Pearson Chi-Square formula to analyse the relationship between variables. The results show that there are three characteristics that have significant value with customer response. The three characteristics are: general time constraint, brand loyalty, and store loyalty. On the other hand, the three characteristics of consumers found have no significant value with customer response when Giant Purwakarta facing out of stock. The three irrelevant characteristics are: Store distance, store price, and shopping trip. These results suggest that loyalty and time to shop become the most influential factors on consumer decision making to leave the store or stay in the store when retail store facing out of stock condition.
Wiwiek Mardawiyah Daryanto, Popy Oktaviabri Hestiwati
Emerging Markets : Business and Management Studies Journal, Volume 7, pp 97-111; doi:10.33555/ijembm.v7i2.128

Financial performance plays an important role in assessing the condition of one company, whether they are healthy or not. Every State-Owned Enterprise has an obligation to report their financial condition in reference to the Decree of Indonesia’s Ministry of Stated-Owned Enterprises No. KEP-100/MBU/2002 regarding health valuation. This study aims to investigate the performance of PT. Nindya Karya (Persero) in eyes of their financial aspect from period of 2011 to 2015. Financial Ratio Analysis (FRA) technique was used as a tool to observe the condition. Company’s published annual reports data were taken into a data collection. By utilizing the eight chosen FRA ratios, the result of the study shows good trends, meaning that it classified as Healthy condition. However, in 2011 the scoring of indicated a Less Healthy condition, which is happening due to the lowest net income compared to the other years. In other words, the company suffers from losses in the high competition between the contractors. Additionally, the result showed a significantly increased in its ratio from 2011 to 2015. This indicates that the company made an effort in improving their competencies in the globalization era. This study will beneficial the company in determining their next strategies for the future references.
Syafril Widya Husada, Handriyono Handriyono, Intan Nurul Awwaliyah
Emerging Markets : Business and Management Studies Journal, Volume 7, pp 113-124; doi:10.33555/ijembm.v7i2.119

This study is aimed to examine the company's production performance in the quality control department by implementing the Six Sigma DMAIC Method. Research is conducted on small tobacco business namely CV SUUD for its specific cigarette product called SKM 88 Golden Taste. The cigarette production data are collected for the period of March 22, 2019 to April 22, 2019 while the data are then analyzed using Six Sigma DMAIC Method (Define, Measure, Analyze, Improve, Control). Using the descriptive method, the results show that the SKM 88 Golden Taste cigarettes produced during the period of observation contains defect such as deflated, porous, and non-sticky glue. The production performance of SKM 88 Golden Taste cigarettes in the research period is at the level of 11.353 Defects per Million Opportunities (DPMO) or equivalent to 3,78 Sigma. This finding indicates that CV SUUD lost its revenue by 25% to 40% cause by the defect in the production which is important for small company like CV SUUD to improve its quality control by refining its standard procedure as suggested by the Six Sigma evaluation.
Helmi Rafif, Yosman Bustaman
Emerging Markets : Business and Management Studies Journal, Volume 7, pp 137-145; doi:10.33555/ijembm.v7i2.127

We evaluate how the Indonesian stock market has reacted to the banking diversification revenue strategy in the period of 2009-2016. The market reactions are measured by the ratio of market equity capitalization to its book value equity (MB) and market viability or solvency is proxied by the bank’s market-based Z score. Using panel data regression, we find that the higher the level of diversification of bank revenue response positively by the market indicating by improving on banks’ capitalization ratio and market solvency. It shows that revenue diversification could produce a significant impact on bank profitability and reduce the probability of bank failure. Additionally, our results reveal that the larger size of the bank, the riskier the bank, however,these larger banks could achieve higher market equity capitalization that protects them from insolvency problems. Banks having large book equity capital response positively by the market, it indicates a positive relationship between this variable and Z score.
Muhammad Zauqi Rachman
Emerging Markets : Business and Management Studies Journal, Volume 7, pp 125-135; doi:10.33555/ijembm.v7i2.122

This research aims to get the empirical evidence about the factors which will affect earnings management in manufacturing companies that listed in Indonesia Stock Exchange. These factors are audit committee financial expertise, institutional ownership, board size, ownership concentration, foreign directors, and board activity. Discretionary accrual is used as the proxy of earnings management. 101 manufacturing companies which listed in Indonesia Stock Exchange during period year 2014 to year 2016, was used as sample using purposive sampling method. This research uses multiple regression as a method of data analysis. The result shows that audit committee financial expertise, institusional ownership, board size, ownership concentration and foreign directors have no effect to earnings management, while board activity affects earnings management.
Davi Ravindra Aziz
Emerging Markets : Business and Management Studies Journal, Volume 7, pp 53-67; doi:10.33555/ijembm.v7i1.107

The technology of internet is keep developing which led to a variety of socialmedia which is currently often used by teenagers, especially collegestudents. Social media has become a new platform for college tudents to dopersonal branding activities, especially in Instagram. The aim of thisresearch was to find out the process of personal branding in the social mediaconducted by visitors in Museum MACAN. The concepts of this research aresocial media, personal branding, and youth. Data collection and informationobtained through in-depth interviews with two informants who fit thecriteria. The results of this study was that the two informants had their ownway of building their personal branding and this affects them on maintaintheir accounts such as pay attention on likes given, numbers of followers,and other accounts they are followed. The second reason for this informantto visit the Museum MACAN was based on the same thing which they wantto follow the trend.
Calvin Tjiputra
Emerging Markets : Business and Management Studies Journal, Volume 7, pp 37-52; doi:10.33555/ijembm.v7i1.125

The main objective of this research study is to investigate the impact that interns create towards the customer satisfaction of a certain company, which in this case Bulgari Resort and Residences, Bali, Indonesia. The steps that the author took for this research are these following; analyzing literature review and previous studies to backup and support the study, and then the author collects necessary data needed for the research by utilizing questionnaires. Afterwards, the author proceeds to process the data gathered using SPSS to generate the result to answer the main question of the study. The result obtained through this research states that intern does have significant impact towards the customer satisfaction level of Bulgari Resort and Residences, Bali, Indonesia.
Any Yuningsih
Emerging Markets : Business and Management Studies Journal, Volume 7, pp 69-80; doi:10.33555/ijembm.v7i1.113

Employee cooperative is a type of cooperative that still survive until today because they are supported by the payment system from the members to the cooperative using salary deduction which resulted the smoothness of the receivables payment from the members to cooperative, but it still has the possibility of other problems in the financial sector. This study aimed to determine the picture of Receivable Turnover and Return on Equity (ROE) and how was the influence of the Receivable Turnover on Return on Equity (ROE) in Koperasi Karyawan Sehat. This research used a descriptive method with a quantitative approach. The data used were the secondary data from financial report of Koperasi Karyawan Sehat. The sample in this study was the balance sheet in 2010-2015. Non-probability sampling technique presented by purposive sampling was used in this study. Based on the partial hypothesis testing, there was a significant influence between accountsreceivable turnover on Return on Equity (ROE), while the results of the coefficient of determination test indicate that accounts receivable turnover contributes 83, 36% of the variable Return on Equity (ROE). The remaining of 16.64% was contributed by working capital, sales, market share, dividend policy and other factors which was not examined in this study.
Ferry Yulius Agung, Antonius Siahaan
Emerging Markets : Business and Management Studies Journal, Volume 7, pp 23-36; doi:10.33555/ijembm.v7i1.124

In present world scenario, when manufacturing companies encounter capacity problems, they immediately look for increasing overtime, number of shifts and purchase new machine and equipment’s. Instead, focus must be on the better utilization of resources and increasing performance of the existing machines, so that there is better equipment performance, reduction in bottlenecks, decrease overall downtime, improve operator performance and minimization of setup time and other major forms of losses thus enabling in decision on the investment of buying new machines. Thus, the aim of this journal is to study the state of Overall Equipment Effectiveness (OEE) through Total Productive Maintenance (TPM) in Chemical Industry. theoretical framework is developed to determine the predominant TPM pillars that influence the OEE. Based on this theoretical framework, a survey methodology is used where questionnaires are sent to 180 respondents in PT.XYZ with the resulting response rate of 100% which is comparable with other studies. Theoutcome of this survey is analyzed using SPSS and the analysis show that the predominant TPM pillars indeed has a considerable impact on the OEE.
Wiwiek Mardawiyah Daryanto, Fransiscus X John Brazer, Jodipati Alif
Emerging Markets : Business and Management Studies Journal, Volume 7, pp 1-22; doi:10.33555/ijembm.v7i1.121

Retail industry in Indonesia has grown rapidly alongside with the current growing of technology. By the ever-growing technology development, the behaviors of Indonesian people are also slightly changes to become more efficient and simple way of buying things. The study sought to observe the performance of PT Matahari Department Store Tbk (MDS) before and after the digital innovation that took place in the early 2010s. The aim of this study was to investigate whether the advent of E-commerce has affected PT MDS’s performance. Financial ratio such as profitability and overall measures were used to analyze PT MDS’s financial performance. Period taken in this study were in before (2008-2010) and after the appearance of E-Commerce in retailindustry (2011-2017). This study found that in 2008-2010 (E-commerce first pilot project) the profitability performance of PT MDS was not in good condition. However, in 2011 or E-Commerce Emergence &Transition, PT MDS began to improve its financial performance by successfully recording positive trends in all financial ratios except ROE. This has occurred due to the impact of reverse stock and corporate restructuring in 2009. Additionally, an increase in the shareholding of public ownership was also taken in action in 2013 todrive up the price of company’s shares and boost the company's ratio. Thus, it can be sum up that PT MDS’s financial performance was not affected by the presence of E-commerce, instead it influenced by company’s actions. However, with an objective to adapt in this era, PT MDS has launched Matahari.com for targeting other segments and other strategies to keep up the improvements.
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