Problems and Perspectives in Management

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ISSN / EISSN : 17277051 / 18105467
Current Publisher: LLC CPC Business Perspectives (10.21511)
Total articles ≅ 742
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Latest articles in this journal

Patrick Ajibade, Stephen M. Mutula
Problems and Perspectives in Management, Volume 18, pp 233-244; doi:10.21511/ppm.18(3).2020.20

The firm’s effective alignment of Information Communication Technology (ICT) capabilities with the SME’s business process to achieve agile communication strategies will distinguish profitable and failing firms in this global market milieu. The paper examined SMEs’ communication strategies in South Africa and Nigeria by evaluating their ability to align business and IT to promote innovation and competitive edge in their operations. Quantitative data from 230 SMEs in Nigeria and South Africa were presented. The findings indicated that the business manager’s knowledge of IT understanding is limited (= .29), the effectiveness of IT and business liaison and cooperation (= .30), and the dynamic of IT-based decision-making (= .33), and the SME’s knowledge sharing experiences through organization learning (= –.07). These findings showed a lack of communication effectiveness due to the inability to align ICT capabilities with the SME’s communications strategies. Similarly, an inverse correlation between communication and ICT infrastructure (–.26); between communication and skill (–.32); between communication and business and IT governance (–.71); between communication and ICT value that the SMEs derived from their use of information communication technology (–.78) due to lack of business and IT alignment. The paper recommends that SMEs must not rely on the acquisition of ICT infrastructure but must ensure its integration with their business processes. AcknowledgmentThe financial assistance of the National Institute for the Humanities and Social Sciences- Council for the Development of Social Science Research in Africa (NIHSS-CODESRIA) towards this research is hereby acknowledged. Opinions expressed and conclusions are those of the author and are not necessarily to be attributed to the NIHSS- CODESRIA.
Athmeeya Hunuganahalli Paramesh, Vishal Samartha, Rajesha Thekkekutt Mathukutti, Iqbal Thonse Hawaldar
Problems and Perspectives in Management, Volume 18, pp 224-232; doi:10.21511/ppm.18(3).2020.19

Performance appraisal is the bedrock of talent management and has received much attention from scholars and researchers alike in their pursuit to develop accurate, objective, and robust Performance Management Systems (PMS). Through survey questionnaire the present study examines the prevalence of idiosyncratic rater biases on the performance appraisal systems and evaluates the measure of its impact. The correlations between the personality traits and the similarities of the raters’ workplace characteristics with the raters’ performance ratings are also determined. The study has provided empirical evidence of the manifestation of idiosyncratic rater bias in the company under study. The idiosyncratic rater tendencies showed a significant impact on performance ratings. It was seen that about one-third of the variations in the ratings were resultant of the idiosyncratic factors, such as similarities in the personality traits and workplace identities. It is also found that there exists a positive correlation between the similarities in the identities, as well as the personality traits of the raters and the ratees, and the way the rating awarded by the rater.
Jarosław Korpysa, Marcin Halicki, Agnieszka Lopatka
Problems and Perspectives in Management, Volume 18, pp 211-223; doi:10.21511/ppm.18(3).2020.18

The paper’s principal purpose is to present the original concept of the project supply chain’s entrepreneurial management. Based on the literature on the subject, one defines the entrepreneurial management concept showing the influence of entrepreneurial management on company operation. Moreover, the paper also outlines the most important concepts of the project supply chain and presents the functioning scheme. Theoretical considerations concerning contemporary theories of entrepreneurial management and project supply chain are the prelude to presenting the concept of entrepreneurial management. The presented approach can be found helpful for the effective management of the project supply chain, which has not yet been thoroughly defined. It should be mentioned that the designed model of the entrepreneurial supply chain management is an original proposal for the paradigm of project supply chains. Both in a classical and project supply chain, a significant role is given to the flow of material resources between the individual chain components. It determines that the project supply chain is mainly driven by the need for its members’ value increase. It was explained that regarding entrepreneurial competences, knowledge can be transferred to other organizations in the whole supply chain. It was also mentioned that the project supply chain’s entrepreneurial management takes into account the flexibility manifesting itself through the establishment of agile project teams, and by focusing on human relationships. It is the basis for the presented concept of the entrepreneurial management model of the project supply chain. AcknowledgmentThe project is financed within the framework of the program of the Minister of Science and Higher Education under the name “Regional Excellence Initiative” in the years 2019–2022; project number 001/RID/2018/19; the amount of financing PLN 10,684,000.00.
Adesoga Adefulu, Joseph Akinshipe, Olubisi Makinde, Victoria Akpa
Problems and Perspectives in Management, Volume 18, pp 182-194; doi:10.21511/ppm.18(3).2020.16

Continuous cost management is considered vital for the sustainability of any business enterprise in modern society. Over the years, the Nigerian airline industry has been experiencing rising operational costs, probably due to inadequate business process reengineering. Based on the assumptions of the value chain model, this article investigates the effect of business process reengineering on operational costs of selected indigenous airline companies in Nigeria. The descriptive survey research design was adopted for the study. The population was 1,938 employees of key professional departments of the selected Nigerian indigenous airline companies. The sample size was 699 staff of the selected departments with 84% response rate. The copies of the questionnaire were administered using trained research assistants. The study adopted a mixed sampling method. Proportionate sampling was used to determine the sample size for each of the three airlines; stratified sampling was used to select the specific units within the organization, while random sampling was used to select the respondents. The data collected were analyzed using descriptive and simple linear regression methods. The descriptive analysis revealed that the overall average and standard deviation for business process reengineering were 2.80 and 0.57, while operational costs were 4.29 and 0.54 respectively. The inferential result showed a positive and significant effect of the business process reengineering on operational costs (R2 = 0.024, β = 0.147, t = 3.709, p < 0.05). Thus, the study concluded that business process reengineering affects the operational costs of the selected indigenous airline companies in Nigeria. AcknowledgmentThe researchers acknowledge the contributions of the anonymous reviewers for the useful comments in making the article better. We acknowledge the management of the University that made it mandatory for the supervisee to publish two articles from their thesis, one in the name of the supervisor as the lead author while another in the name of the supervisee as the lead author. The research assistants are acknowledged for the cooperation during the field work and the management of the airlines for allowing the research in their various organizations.
Hanna Yarovenko
Problems and Perspectives in Management, Volume 18, pp 195-210; doi:10.21511/ppm.18(3).2020.17

An effective strategy for managing the national information security with capabilities to resist information threats significantly impacts its further development. This study aims to assess the level of threat to the information security of countries based on the integral index. It is proposed to use five indicators characterizing individual areas of information security and 37 world development indicators, selected from the World Bank database. Correlation analysis selected 12 out of 37 development indicators relevant to security indicators for which the correlation coefficient exceeded 0.5 or –0.5. The Harrington-Mencher function is proposed to determine the information security threat index. Nonlinear normalization was carried out to bring the initial data to a comparable measurement. Canonical analysis was performed to determine the indicator weights. The data from 159 countries were taken for 2018 to assess the index. The result was presented on the map showing countries’ distribution by the information security threat index, thus forming five groups. The group with a “very well” resistance to threats includes economically developed countries with a high level of information security. The “well” group was formed by new industrial and developing countries with economic potential sufficient to prevent information threats and combat their consequences. The information security level in developing countries, where the results of overcoming information threats will affect the economic sphere, is defined as “acceptable”. Countries with a low level of development and information security formed groups designated as “bad” and “very bad”, which indicates a high level of threats to their information security. AcknowledgmentThis work is carried out with in the tax payer – funded researches: No. 0118U003574 “Cybersecurity in the banking fraud enforcement: protection of financial service consumers and the financial and economic security growth in Ukraine”.
Zuzana Virglerova, Felice Addeo, Eliska Zapletalikova
Problems and Perspectives in Management, Volume 18, pp 160-169; doi:10.21511/ppm.18(3).2020.14

The creation and growth of new enterprises and, on the other hand, their decline and market exit are crucial factors of business dynamism and economic growth. Thus, business dynamism is an important aspect in the market chain and productivity of an economy, as well as a trigger for market reforms. The aim is to analyze business dynamism using Global Competitiveness Index 4.0 and its variables worldwide and to verify the relationship between business dynamism in the EU states and economic characteristics such as Valued added at factor cost, Enterprise Birth Rate and Enterprise Death Rate. Data were collected from the 2019 Global Competitiveness Report and from the EUROSTAT database, using the most recently updated source for each indicator. The 11th pillar of the Global Competitiveness Index, focused on business dynamics, and a set of indicators were analyzed using PCA to verify if all the variables are effective representatives of the concept. It was found out that the pillar does not effectively represent the concept of business dynamism in case of the EU countries; therefore the new pillar was constructed. A strong and statistically significant correlation between business dynamism and Value Added was confirmed. A relationship between business dynamism and other economic indicators was not proven. From a territorial point of view, Oceania achieved the best overall result in the analyzed field. The process of starting a new business is the most challenging in terms of start-up costs in South America. By contrast, the EU has reached the best result in this process.
Achugamonu Bede Uzoma, Kehinde A. Adetiloye, Adegbite O. Esther, Patrick O. Eke, Godswill Osagie Osuma, Uzoma Bede Achugamonu
Problems and Perspectives in Management, Volume 18, pp 170-181; doi:10.21511/ppm.18(3).2020.15

Most government and international financial institutions worldwide have adopted financial inclusion as a veritable platform for achieving the Social Development Goals of hunger and poverty eradication, inequality reduction, and employment creation. Their efforts will not yield much dividend if a sizeable part of the populace are constrained from social and formal financial inclusion due to social disorder. This study examined the relationship between social seclusion of forcibly displaced persons from formal financial inclusion in twenty-seven Sub-Saharan African countries. Granger Error Correction Method (ECM) with Generalized Methods of Moments (GMM) was used to analyze the short panel data obtained from the World Bank database. The study found a negative long-run relationship between social seclusion and financial inclusion. That is, an increase in social menace overtime will result in more people being financially excluded from formal financial transactions. It, therefore, recommends, amongst others, that government should encourage forcibly displaced persons to become gainfully employed and productive. Specifically, persons in refugee and internally displaced persons camps should be trained to acquire skills that will enable them to become self-employed, create wealth for themselves, and contribute actively to the sustainable economic growth of their host country rather than just provide food and other welfare packages as a temporal palliative for survival.
Cesar Freire, Felix Carrera, Paola Auquilla, Gabriela Hurtado
Problems and Perspectives in Management, Volume 18, pp 150-159; doi:10.21511/ppm.18(3).2020.13

Most studies in the area of corporate governance measure certain characteristics and the effects on financial performance; however, other authors only focus on profitability and do not analyze financial performance in all its dimensions; this is relevant because in some situations the government corporate governance can influence performance measured by liquidity, solvency or activity. The aim of the study is to relate the independence of corporate governance and the financial performance of non-listed companies using econometric techniques. This process was carried out by collecting primary information for the independent variable and secondary data for the dependent variable; the independence of corporate governance was measured by applying a confirmatory factor analysis to data collected through a survey, while the financial performance was measured through average Z factors created for liquidity, solvency, profitability and activity indicators. As a result, it was found that the independence of corporate governance influenced financial performance, but this relationship was statistically significant only with solvency and activity variables. As a result, it can be seen that there is a direct relationship between corporate governance independence and financial performance, in such a way that if the perception of board independence increases, financial performance can increase positively. Acknowledgments An acknowledgment to department SINDE from University Catholique Santiago of Guayaquil, who helped with the necessary resources to conduct this research.
Alizhan Tulembayev, Aliya Adilova, Askhat Serikbekuly, Dina Seidaliyeva, Yerlan Shildibekov
Problems and Perspectives in Management, Volume 18, pp 141-149; doi:10.21511/ppm.18(3).2020.12

Nowadays, leading world companies widely use methodology, standards, and project management tools in many areas of project-oriented activities, including investment, innovation, and information projects. Last years the implementation and functioning of the country’s enterprises’ project management system have been actively discussed in Kazakhstan.This work aims to identify critical processes of project management planning that affect the effectiveness of projects at the enterprise of the military-industrial complex of Kazakhstan. For this purpose, a survey of top managers of defense industry companies was conducted. A total of 28 respondents were interviewed, working at 18 enterprises of the military-industrial complex of the Republic of Kazakhstan and directly participating in the implementation of projects. Data were personally collected by a questionnaire survey conducted during 2019. To verify the formulated model’s assumptions and success, correlation analysis, and other relevant tests were used. Using the model of project management planning quality (PMPQ), process efficiency has been assessed, and critical factors for the effectiveness of defense industry projects have also been identified. The results show that the Republic of Kazakhstan’s defense industry complex projects has a low level of efficiency and an average score for the use of project planning processes. Project efficiency evaluation has also revealed critical knowledge areas for defense projects like human resource management, schedule development, and define scope. The research expands knowledge in PM, revealing the importance of planning processes for the defense industry that need more focus to achieve top-level success and effectiveness of projects. AcknowledgmentThis study is the second part of grant AP05134488 that has been funded by the Ministry of Education and Science of the Republic of Kazakhstan.
Inna Semenets-Orlova, Alla Klochko, Vitaliy Tolubyak, Liudmyla Sebalo, Maryna Rudina
Problems and Perspectives in Management, Volume 18, pp 129-140; doi:10.21511/ppm.18(3).2020.11

The analysis of scientific approaches to understanding the psychological characteristics of the role of the management team is important in the context of ensuring the organizational development of educational institutions. The purpose of the study is to explore the basic approaches and views of modern researchers on defining team roles, to identify the main functional and role positions in the management team.Determining the types of leadership roles of educational institutions based on empirical research data. Also based on the method of case studies problem-situational analysis − solving leadership problems by educational managers − were analyzed the effectiveness of role-playing positions in management teams. Conclusions were made about the need for some correction of understanding and assessment of the importance of all roles in the staff of heads of educational institutions. Each of these command roles related to specific personality traits identified by the tests.An analysis of the orientation of education leaders towards team roles shows that they tend to focus on all team roles. However, one can say that some roles are more attractive to researchers, while others are less attractive. The government can use the research findings to create and implement training programs for educational leaders.
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