Problems and Perspectives in Management

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ISSN / EISSN : 1727-7051 / 1810-5467
Published by: LLC CPC Business Perspectives (10.21511)
Total articles ≅ 1,118
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Halyna Lopushniak, Ruslan Mylyanyk, , Anna Shandar, Olga Leontenko
Problems and Perspectives in Management, Volume 20, pp 88-110; https://doi.org/10.21511/ppm.20(4).2022.08

Abstract:
The pandemic and war in Ukraine have significantly transformed management processes. This has led to increased requirements for managers’ professional and general competencies. Hence, the higher education system should be reoriented, considering new challenges and needs of the labor market. This study aims to identify the demand for current management competencies in the labor market for the positions of state and corporate management specialists and develop a theoretical and methodological basis for updating the standards of higher education in Ukraine. This paper employed statistical analysis and grouping to identify the demand for management skills in the labor market of Ukraine by processing 4,500 job advertisements at job websites. In addition, sociological and expert methods were used to confirm their demand among Ukrainian employers with an expert pool of 101 experts with more than 3 years of management experience. As a result, current management competencies are highlighted. The demand for them is confirmed by the high frequency in job advertisements (expertise in professional activities – 100%, leadership skills – 71%, digital skills – 65%, organizational and communication skills – 59% each, strategic skills – 52%) and by the expert survey. This made it possible to develop a model of management competencies, which is a theoretical and methodological basis for updating the standards. Furthermore, this comparative analysis revealed that there are no specific skills in the standards for master’s training.
Ivan Digel, , Marat Urdabayev, Nurbakhyt Nurmukhametov, Aigul Akparova
Problems and Perspectives in Management, Volume 20, pp 76-87; https://doi.org/10.21511/ppm.20(4).2022.07

Abstract:
This study aims to study Kazakhstan’s regions and identify places with the best potential for developing smart cities based on cluster analysis. To analyze the differentiation by the level of development, 17 regions of Kazakhstan are grouped according to 2020 data from the statistical bulletin of the National Bureau of Statistics of the Republic of Kazakhstan. The formation of groups of regions with different values of indicators was carried out based on agglomerative clustering using the single linkage, complete linkage, and Ward’s clustering methods. In agglomerative clustering, the algorithm groups regions based on observations into clusters, and indicators determine each area’s innovative development level. The instrument to build clustering is the “RStudio” software package. As a result, regions with their essential characteristics were identified, and an assessment of their prospects was obtained with the most significant potential for developing and managing “smart cities” – Atyrau region, Almaty city, and Astana city. The remaining clusters include regions where favorable conditions for the development of innovations have not yet been formed, which require more resources and efforts to build “smart cities.” Therefore, they should not be the first to implement this concept. They need a more balanced, integrated approach, ideally supported by experience in implementing the idea in more promising regions. In a sense, clustering also allowed for identifying potential (or even existing) innovation clusters in regions of Kazakhstan. The study results can be used in developing government programs to form smart cities and further study the potential of smart cities.
, Muhammad Hafidz Akbar, Wira Dharma
Problems and Perspectives in Management, Volume 20, pp 67-75; https://doi.org/10.21511/ppm.20(4).2022.06

Abstract:
Competent project managers are expected to be able to achieve project success in terms of time, quality, and costs specified in the contract. This study aims to determine the competence of project managers that has the most significant influence on the success of a construction project. The data used were questionnaires distributed to 43 respondents employed at contractor companies located in Aceh Province, Indonesia. The samples were selected using Stovin’s formula; data were analyzed using descriptive statistical methods. The results of the study showed that of ten project managers’ competence factors, the top five rankings were obtained by knowledge factor (X1) with a mean value of 4.773, problem-solving (X8) with a mean value of 4.659, technical skills (X5) with a mean value of 4.587, general skills factor (X2) with a mean value of 4.531, and attitude and behavior factor (X3) with a mean value of 4.521. The findings show that the knowledge factor was dominant among all project manager competencies necessary to implement construction projects in Aceh Province. This shows that the knowledge possessed by a project manager significantly affects the successful implementation of such projects.
Maher Aseeri, Kyeong Kang
Problems and Perspectives in Management, Volume 20, pp 52-66; https://doi.org/10.21511/ppm.20(4).2022.05

Abstract:
This paper experimentally examines the impact of oriented-organizational culture that could support big data analytics (BDA) in higher education institutions (HEIs) in Saudi Arabia. Specifically, this study analyzed the effect of oriented-organizational culture (OC) on big data tasks (BDTs) toward improving decision-making (DM) and organization performance (OP). The study hinged on the theory of socio-technical systems to investigate BDA elements in higher education decision-making in Saudi Arabia. The analysis was conducted using a quantitative survey research design where data were collected from 270 IT staff working in Saudi Arabian HEIs using Qualtrics. PLS-SEM was applied to validate the research data and explore the relationship between the proposed hypotheses. The findings show that oriented-organizational culture positively affected big data tasks, i.e., storing, analyzing, and visualizing. Similarly, oriented-organizational culture positively affects improving decision-making by top management in Saudi Arabian universities. OC also positively influences the performance of Saudi Arabian universities. Improving decision-making by top management has a positive impact on enhancing the overall university’s performance. However, big data tasks, i.e., storing, analyzing, and visualizing, negatively affect improving decision-making by top management in Saudi Arabian HEIs. One of the study limitations is the small sample size; future studies should include private and public universities to alter the expected outcomes. Additional technological elements, such as IT infrastructure at Saudi Arabia’s private and public HEIs, are recommended to be considered in future studies to establish the competence of respective IT infrastructure. AcknowledgmentThe authors wish to thank the Problems and Perspectives in Management Journal editors for their valuable time and assistance in improving the manuscript.
Khuselwa Nama, Baphiwe Daweti, Melanie Lourens, Tatenda Chikukwa
Problems and Perspectives in Management, Volume 20, pp 42-51; https://doi.org/10.21511/ppm.20(4).2022.04

Abstract:
There is a growing concern about the lack of skilled municipal employees who can deliver essential services to under-resourced local communities in South Africa. However, coaching and mentoring appear underutilized to train municipal employees to improve service delivery to local communities. The study aims to investigate whether coaching and mentoring could capacitate municipal employees whose performance appraisal reveals a lack of skills to provide essential services. A cross-sectional research design was adopted to conduct a survey. The target population comprised 265 municipal employees, and a stratified random sample of 115 employees completed a questionnaire. The employees held positions of general managers, general assistants, and administrators, with varied years of experience. Cronbach’s Alpha indicated an overall high 0.8 questionnaire reliability score. Using a quantitative method, responses from municipal employees were collected to examine their perceptions of the influence of training and development on employee performance and service delivery. Hypotheses were tested using the bivariant inferential statistical tests of correlation (r) and Chi-square (χ2). The results indicated that training and development were more likely to improve employee performance. Furthermore, the results showed that trained employees were more likely to improve service delivery. In particular, coaching and mentoring could be used to improve performance. Therefore, the study found that the municipality was not providing employees with relevant training and development to enable them to address poor service delivery. Finally, the study recommends that the municipality invests in training and development to enrich employees with new skills and knowledge to improve the quality of service delivery.
, Myroslava Bosovska, Nadiia Vedmid, , Yevheniia Stopchenko
Problems and Perspectives in Management, Volume 20, pp 24-41; https://doi.org/10.21511/ppm.20(4).2022.03

Abstract:
Global digitalization has led to the formation of a new contour of the economic environment in tourism due to the inevitable and pervasive transformation of socio-economic systems. All this is happening against the background of the synergy of digital and service economies. Therefore, the study analyzes the genesis and world experience of digitalization to determine the areas and advantages of using digital technologies in the tourism business of Ukraine. Systematization, generalization, and surveying were used. Since the main players of the tourism business are tour operators and hotels, and digital technologies are used by entities located in big cities, a survey was conducted among 57 managers of leading tour operators and hotels in Kyiv, Lviv, Kharkiv, and Odesa. The survey was conducted in July 2020–2021 and concerned digital technologies in the business processes. The results showed a dynamic increase in digital technologies, in particular, by an average of 72.2% per year, which reflects their efficiency and dynamics. The leading digital technologies include contactless payments, chatbots, mobile applications, mobile registration, and VR technologies. The data on their 34.6% use as sources of information search, 78.7% as travel planning and organization instruments, and 59.5% as destination orientation instruments are evidence of the large-scale use of digital technologies by foreign tourists. The essence of marketing, economic, innovation, environmental, service, and configuration priorities of digitalization as interdependent drivers for the initiation of the innovation process in tourism has been determined considering the uneven development and fluctuating dynamics of digital technologies. AcknowledgmentThe paper shows the authors’ results within the frameworks of the study, performed in 2021−2022 at Kyiv National University of Trade and Economics at the request of the Ministry of Education and Science of Ukraine “Digital transformation of trade, economic and tourist systems in Ukraine” (state registration number 0121U112231) and “Forecasting the impact of the tourism system on the country’s economy” (state registration number 0122U001559).
Erma Setiawati, Eskasari Putri, Nashirotun Nisa
Problems and Perspectives in Management, Volume 20, pp 14-23; https://doi.org/10.21511/ppm.20(4).2022.02

Abstract:
This study aims to examine the impact of family ownership on the composition of the board of directors and the number of family-affiliated directors. In addition, it analyzes how it affects corporate governance. Big capital and middle capital companies among the top 50 IICD (Indonesia Institute for Corporate Directorship) awards issuers from 2017 to 2019 make up the study population. The sample consists of 57 middle capital companies and 72 big capital companies. The link between the variables is examined using multiple linear regression. Both the partial coefficient test and the model accuracy test were performed. First, the study findings indicate that family-owned businesses have a higher proportion of family-affiliated board members and commissioners on their boards in big capital and middle capital companies. Second, while family ownership has a favorable impact on middle capital companies, it has a negative and significant impact on the application of corporate governance in big capital firms. Third, since big capital companies exhibit different signals than middle capital companies, it can be inferred that the number of directors and commissioners who are members of the same family affects the adoption of good governance practices and, consequently, the development of sound policies to deal with challenging issues that may arise within a company. This study is innovative in that it divides the sample into big capital and middle capital companies.
Fayez Aldasem, Rosmini Omar, Muhammad Saleem
Problems and Perspectives in Management, Volume 20, pp 1-13; https://doi.org/10.21511/ppm.20(4).2022.01

Abstract:
Modern hiring practices based on qualification, gender discrimination, person-job fit, and life satisfaction can allow employees to perform effectively and significantly contribute to organizational commitment. Thus, the study aims to develop and test a structural model that integrates the relationships between overqualification, life satisfaction, person-job fit, employees’ job performance, and organizational commitment during the COVID-19 pandemic in the public organizations of Kuwait. The person-job fit theory was applied to obtain fair results. Thus, the data were collected from 275 employees working in healthcare institutions, the education sector, and the Ministry of Defense in Kuwait. Overall, the results show a significant and direct impact of overqualification and life satisfaction on employees’ job performance; accordingly, employees’ job performance also affects organizational commitment. Thus, results indicate that person-job fit negatively affects employees’ job performance. Surprisingly, employees’ job performance mediates the relationship between overqualification, life satisfaction, and organizational commitment. However, employees’ job performance does not mediate the relationship between person-job fit and organizational commitment. The current paper contributes to understanding the broad impact of overqualification, life satisfaction, and employees’ job performance on organizational commitment during the COVID-19 pandemic, mainly in public organizations.
Svetoslav Iliychovski, Teodora Filipova,
Problems and Perspectives in Management, Volume 20, pp 588-603; https://doi.org/10.21511/ppm.20(3).2022.46

Abstract:
Accurate housing price forecasts play a critical role in balancing supply and demand in the residential real estate market, as well as in achieving the goals of various stakeholders – buyers, investors, construction contractors, public administration, real estate agencies, special investment purpose companies, etc. The present study aims to investigate the relationship between specific predictors and build a suitable model for forecasting housing prices in Bulgaria. In this regard, a study was conducted on transactions with residential real estate in the city of Sofia for the period from the first quarter of 2016 to the fourth quarter of 2021. The ARIMA model is used in the development to predict the values of the variables. Eight models are tested for the researched factors (24 in total). On this basis, the price per square meter of residential property was predicted, including estimated values from the ARIMA model for the parameters involved in the regression equation. The result showed that there is a strong relationship between the analyzed predictors and the studied variable – price per square meter of housing. The tested models are adequate and the statistical requirements for forecasting the prices of residential properties in Bulgaria are complied.
Evangelia Koutsogianni, Dimitrios Stavroulakis, Miltiadis Chalikias, Alexandros Sahinidis
Problems and Perspectives in Management, Volume 20, pp 604-616; https://doi.org/10.21511/ppm.20(3).2022.47

Abstract:
Entrepreneurship literature refers to entrepreneurial activity as an agency and has established intention as the most critical antecedent of entrepreneurial behavior. The study investigates the relationship between personal agency and entrepreneurial intention using a sample of students considering their entry into employment. The study draws on an agency theory that incorporates actors’ temporal orientations. Since intention can be regarded as a possible manifestation of one’s agentic perceptions, introducing the notion of time in the study of intention would provide additional insight into the entrepreneurial intention process. A moderated mediation model was applied, and survey data of 537 business students attending a Greek public university were used. The findings indicated that students’ perceptions of agentic capacities stimulate their entrepreneurial intention. Specifically, emancipation, defined as one’s present judgment of having the capacity to construct courses of action in relation to career matters, explains further the development of self-reported intentions by affecting perceived behavioral control and individual attitudes; this variable has a more significant influence. The findings also indicated that future orientation, defined as one’s perceptions of having the capacity for long-term planning, influences the effect of emancipation on entrepreneurial intention by making positive attitudes toward entrepreneurship more salient. Acknowledgment This paper was financially supported by the Special Account for Research Grants, University of West Attica.
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