Tourism and Travelling

Journal Information
ISSN / EISSN : 25442295 / 26165090
Current Publisher: LLC CPC Business Perspectives (10.21511)
Total articles ≅ 10
Current Coverage
DOAJ
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Latest articles in this journal

Azad Rasul, Amanj Ahmad Hamdamin Dewana, Saadaldeen Muhammad Nuri Saed
Tourism and Travelling, Volume 2, pp 24-34; doi:10.21511/tt.2(1).2019.04

Abstract:The tourism industry has been one of the leading service industries in the global economy in recent years and the number of international tourism in 2018 reached 1.4 billion. The goal of the research is to evaluate the performance of various methods for forecasting tourism data and predict the number of tourists during 2019 and 2022. Performance of 15 prediction models (i.e. Local linear structural, Naïve, Holt, Random walk, ARIMA) was compared. Based on error measurements matrix (i.e. RMSE, MAE, MAPE, MASE), the most accurate method was selected to forecast the total number of tourists from 2019 to 2022 to Kurdistan Region (KR), then forecasts were performed for each governorate in KR. The results show that among 15 examined models of tourist forecasting in KR, Local linear structural and ARIMA (7,3,0) model performed best. The number of tourists to KR and each governorate in KR is predicted to increase by most experimented models, especially those which demonstrated higher accuracy. Generally, the number of tourist to KR predicted by ARIMA (7,3,0) is a lot bigger than Local linear structure. Linear structural predicted the number increase to 3,137,618 and 3,462,348 in 2020 and 2022, respectively, while ARIMA (7,3,0) predicted the number of tourists to KR to increase rapidly to 3,748,416 and 8,681,398 in 2020 and 2022.
Bożena Sanetra, Sabina Sanetra-Półgrabi
Tourism and Travelling, Volume 2, pp 16-23; doi:10.21511/tt.2(1).2018.03

Abstract:The article indicates the role of local authorities in influencing the development of tourism, including the creation of regional tourism products. The aim of paper is to define and characterize the capabilities of local authorities concerning the development of tourism, including legal, organizational, investment and promotional instruments. Also, the importance of regional tourism products was substantiated, including their structure, conditions and approaches to creation as well, as their role in regional development. The article is an introduction to in-depth research on the importance of regional tourism products in providing social and cultural security.
Bożena Sanetra, Sabina Sanetra-Półgrabi
Tourism and Travelling, Volume 2, pp 16-23; doi:10.21511/tt.2(1).2019.03

Abstract:The article indicates the role of local authorities in influencing the development of tourism, including the creation of regional tourism products. The aim of paper is to define and characterize the capabilities of local authorities concerning the development of tourism, including legal, organizational, investment and promotional instruments. Also, the importance of regional tourism products was substantiated, including their structure, conditions and approaches to creation as well, as their role in regional development. The article is an introduction to in-depth research on the importance of regional tourism products in providing social and cultural security.
Yusuf Hossein Khan, Efigénio Rebelo
Tourism and Travelling, Volume 2, pp 8-15; doi:10.21511/tt.2(1).2019.02

Abstract:The customer loyalty plays a vital role within the Tourism and Hospitality industry. It is very important to make sure the customers are satisfied and remain as loyal as possible, because the loyal customers work as a good promotion tool as they spread the WoM (word of mouth) within their friends, family, relatives and others. On the contrary, not being satisfied to the service or product may translate into a negative feedback, which can lead to a bad image for the business of a certain destination. The main purpose of this study is to identify the variables that are significant to explain loyalty to Portugal, as a touristic destination. Moreover, this study also aims to quantify the impacts of those variables to the probability of different types of costumers being loyal to this destination. Based on an online survey which included significant number of travelers from six continents and travelers to Portugal were asked about their appreciation in different aspects. Then, all the data received through the survey was introduced in SPSS and analyzed using a binary logistic regression. Using the right modelling strategy, the authors have been able to find the appropriate model for the current study and that is overall high-quality infrastructure (transportations, gastronomy, information centers), appealing climate (humidity, temperature, sunny days) and satisfaction with price & marketing (travel packages, value for money, variety in travel products) can improve travelers’ loyalty to Portugal.
Yusuf Hossein Khan, Efigénio Rebelo
Tourism and Travelling, Volume 2, pp 8-15; doi:10.21511/tt.2(1).2018.02

Abstract:The customer loyalty plays a vital role within the Tourism and Hospitality industry. It is very important to make sure the customers are satisfied and remain as loyal as possible, because the loyal customers work as a good promotion tool as they spread the WoM (word of mouth) within their friends, family, relatives and others. On the contrary, not being satisfied to the service or product may translate into a negative feedback, which can lead to a bad image for the business of a certain destination. The main purpose of this study is to identify the variables that are significant to explain loyalty to Portugal, as a touristic destination. Moreover, this study also aims to quantify the impacts of those variables to the probability of different types of costumers being loyal to this destination. Based on an online survey which included significant number of travelers from six continents and travelers to Portugal were asked about their appreciation in different aspects. Then, all the data received through the survey was introduced in SPSS and analyzed using a binary logistic regression. Using the right modelling strategy, the authors have been able to find the appropriate model for the current study and that is overall high-quality infrastructure (transportations, gastronomy, information centers), appealing climate (humidity, temperature, sunny days) and satisfaction with price & marketing (travel packages, value for money, variety in travel products) can improve travelers’ loyalty to Portugal.
Anzor Devadze, Olha Prokopenko, Fedir Zhuravka
Tourism and Travelling, Volume 2, pp 1-7; doi:10.21511/tt.2(1).2018.01

Abstract:Recently, there has been a sharp increase in the number of foreign tourists and revenues from international tourism in Georgia. At the same time, it was noted that the country’s tourism potential is not being used effectively enough, and the main reason for this is the insufficient development of the infrastructure of the tourism industry. The main problems that hamper the development of international tourism in the country are identified. In order to enhance the competitiveness of the tourism industry in Georgia and to achieve its significant improvement, the relevant strategic objectives have been developed.
Anzor Devadze, Olha Prokopenko, Fedir Zhuravka
Tourism and Travelling, Volume 2, pp 1-7; doi:10.21511/tt.2(1).2019.01

Abstract:Recently, there has been a sharp increase in the number of foreign tourists and revenues from international tourism in Georgia. At the same time, it was noted that the country’s tourism potential is not being used effectively enough, and the main reason for this is the insufficient development of the infrastructure of the tourism industry. The main problems that hamper the development of international tourism in the country are identified. In order to enhance the competitiveness of the tourism industry in Georgia and to achieve its significant improvement, the relevant strategic objectives have been developed.
Tourism and Travelling; doi:10.21511/tt

Roxanna Michaelides, Ph.D., International Hospitality Management, Educational Leadership for Teaching and Learning, Cyprus
Tourism and Travelling, Volume 1, pp 15-19; doi:10.21511/tt.1(1).2017.02

Abstract:The purpose of this article/research is to explore and analyze three most important factors that directly can affect the Culture of service in European Hospitality Industry. The paper of this study showed that relationship between the quality of education in Hospitality and Leisure, the poor recruitment and especially the lack of continuing education influence the guest’s service and its quality. The findings reveal that the employee’s culture of service is a critical attribute; while unsatisfactory recruitment, low education and the most critical element lack of continuing education influence negative the guest satisfaction and expectations.
Islam Salem, Mohamed Nabil, Hossam Shehata, Ph.D., Lecturer, Hotel Management Department, Faculty of Tourism and Hotels, Alexandria University, Egypt
Tourism and Travelling, Volume 1, pp 34-50; doi:10.21511/tt.1(1).2017.04

Abstract:This research aims at describing and validating differences in word-of-mouth-related (WOM) behaviors and referral intentions according to consumers’ characteristics; demographic (gender/age), socio-economic (education), and consumption patterns (frequency of outdoor dining/restaurant type preferences). Thus, restaurant operators can better target their opinion leaders, and maximize WOM marketing potential. 221 valid questionnaires were collected from restaurant customers, covering consumer characteristics and basic WOM-related behaviors. Results concerning basic WOM-related variables conformed logically to relevant previous studies. Females, teenagers and youth, and quick-service restaurant (QSR) diners were more WOM-dependent for their outdoor dining decisions. Meanwhile, males, matures and QSR customers have been more active referrers for unpleasant dining experiences. University students showed less response for WOM referrals concerning unpleasant experiences, while being the more active referrers for unpleasant meal and foodservice encounters. It was also noted that the less the frequency of outdoor dining, the more dependent are consumers on WOM referrals, and the more referring to unpleasant dining experiences. Most available WOM-related literature spots mainly on WOM-related issues, such as its popularity vs. other types of media, and referral intentions responding to pleasant or unpleasant dining experiences. Differently, the current study concludes by determining restaurants’ key opinion leaders; that is, most active WOM referrers and most WOM-sensitive segments, based on main consumer characteristics and behaviors. Thus, restaurant operators can better tailor and target their WOM-related marketing efforts.