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Andre Maulana, Badikenita Sitepu
Emerging Markets : Business and Management Studies Journal, Volume 7, pp 81-96; doi:10.33555/ijembm.v7i2.126

Abstract:
Every retailers want to keep their customers from leaving the store. One of the conditions that can make customers leave the store is when they experience out of stock situation. Out of stock is a threat to all retailers, including in Giant Purwakarta. The existence of out of stock conditions can make consumers leave the store or stay in the store. The decision to stay or leave the store is influenced by the characteristics that the consumer have. This study examines how much influence of the customer’s characteristic to the customer response when Giant Purwakarta out of stock. The type of this research is descriptive quantitative by using Pearson Chi-Square formula to analyse the relationship between variables. The results show that there are three characteristics that have significant value with customer response. The three characteristics are: general time constraint, brand loyalty, and store loyalty. On the other hand, the three characteristics of consumers found have no significant value with customer response when Giant Purwakarta facing out of stock. The three irrelevant characteristics are: Store distance, store price, and shopping trip. These results suggest that loyalty and time to shop become the most influential factors on consumer decision making to leave the store or stay in the store when retail store facing out of stock condition.
Wiwiek Mardawiyah Daryanto, Popy Oktaviabri Hestiwati
Emerging Markets : Business and Management Studies Journal, Volume 7, pp 97-111; doi:10.33555/ijembm.v7i2.128

Abstract:
Financial performance plays an important role in assessing the condition of one company, whether they are healthy or not. Every State-Owned Enterprise has an obligation to report their financial condition in reference to the Decree of Indonesia’s Ministry of Stated-Owned Enterprises No. KEP-100/MBU/2002 regarding health valuation. This study aims to investigate the performance of PT. Nindya Karya (Persero) in eyes of their financial aspect from period of 2011 to 2015. Financial Ratio Analysis (FRA) technique was used as a tool to observe the condition. Company’s published annual reports data were taken into a data collection. By utilizing the eight chosen FRA ratios, the result of the study shows good trends, meaning that it classified as Healthy condition. However, in 2011 the scoring of indicated a Less Healthy condition, which is happening due to the lowest net income compared to the other years. In other words, the company suffers from losses in the high competition between the contractors. Additionally, the result showed a significantly increased in its ratio from 2011 to 2015. This indicates that the company made an effort in improving their competencies in the globalization era. This study will beneficial the company in determining their next strategies for the future references.
Syafril Widya Husada, Handriyono Handriyono, Intan Nurul Awwaliyah
Emerging Markets : Business and Management Studies Journal, Volume 7, pp 113-124; doi:10.33555/ijembm.v7i2.119

Abstract:
This study is aimed to examine the company's production performance in the quality control department by implementing the Six Sigma DMAIC Method. Research is conducted on small tobacco business namely CV SUUD for its specific cigarette product called SKM 88 Golden Taste. The cigarette production data are collected for the period of March 22, 2019 to April 22, 2019 while the data are then analyzed using Six Sigma DMAIC Method (Define, Measure, Analyze, Improve, Control). Using the descriptive method, the results show that the SKM 88 Golden Taste cigarettes produced during the period of observation contains defect such as deflated, porous, and non-sticky glue. The production performance of SKM 88 Golden Taste cigarettes in the research period is at the level of 11.353 Defects per Million Opportunities (DPMO) or equivalent to 3,78 Sigma. This finding indicates that CV SUUD lost its revenue by 25% to 40% cause by the defect in the production which is important for small company like CV SUUD to improve its quality control by refining its standard procedure as suggested by the Six Sigma evaluation.
Helmi Rafif, Yosman Bustaman
Emerging Markets : Business and Management Studies Journal, Volume 7, pp 137-145; doi:10.33555/ijembm.v7i2.127

Abstract:
We evaluate how the Indonesian stock market has reacted to the banking diversification revenue strategy in the period of 2009-2016. The market reactions are measured by the ratio of market equity capitalization to its book value equity (MB) and market viability or solvency is proxied by the bank’s market-based Z score. Using panel data regression, we find that the higher the level of diversification of bank revenue response positively by the market indicating by improving on banks’ capitalization ratio and market solvency. It shows that revenue diversification could produce a significant impact on bank profitability and reduce the probability of bank failure. Additionally, our results reveal that the larger size of the bank, the riskier the bank, however,these larger banks could achieve higher market equity capitalization that protects them from insolvency problems. Banks having large book equity capital response positively by the market, it indicates a positive relationship between this variable and Z score.
Muhammad Zauqi Rachman
Emerging Markets : Business and Management Studies Journal, Volume 7, pp 125-135; doi:10.33555/ijembm.v7i2.122

Abstract:
This research aims to get the empirical evidence about the factors which will affect earnings management in manufacturing companies that listed in Indonesia Stock Exchange. These factors are audit committee financial expertise, institutional ownership, board size, ownership concentration, foreign directors, and board activity. Discretionary accrual is used as the proxy of earnings management. 101 manufacturing companies which listed in Indonesia Stock Exchange during period year 2014 to year 2016, was used as sample using purposive sampling method. This research uses multiple regression as a method of data analysis. The result shows that audit committee financial expertise, institusional ownership, board size, ownership concentration and foreign directors have no effect to earnings management, while board activity affects earnings management.
Davi Ravindra Aziz
Emerging Markets : Business and Management Studies Journal, Volume 7, pp 53-67; doi:10.33555/ijembm.v7i1.107

Abstract:
The technology of internet is keep developing which led to a variety of socialmedia which is currently often used by teenagers, especially collegestudents. Social media has become a new platform for college tudents to dopersonal branding activities, especially in Instagram. The aim of thisresearch was to find out the process of personal branding in the social mediaconducted by visitors in Museum MACAN. The concepts of this research aresocial media, personal branding, and youth. Data collection and informationobtained through in-depth interviews with two informants who fit thecriteria. The results of this study was that the two informants had their ownway of building their personal branding and this affects them on maintaintheir accounts such as pay attention on likes given, numbers of followers,and other accounts they are followed. The second reason for this informantto visit the Museum MACAN was based on the same thing which they wantto follow the trend.
Calvin Tjiputra
Emerging Markets : Business and Management Studies Journal, Volume 7, pp 37-52; doi:10.33555/ijembm.v7i1.125

Abstract:
The main objective of this research study is to investigate the impact that interns create towards the customer satisfaction of a certain company, which in this case Bulgari Resort and Residences, Bali, Indonesia. The steps that the author took for this research are these following; analyzing literature review and previous studies to backup and support the study, and then the author collects necessary data needed for the research by utilizing questionnaires. Afterwards, the author proceeds to process the data gathered using SPSS to generate the result to answer the main question of the study. The result obtained through this research states that intern does have significant impact towards the customer satisfaction level of Bulgari Resort and Residences, Bali, Indonesia.
Any Yuningsih
Emerging Markets : Business and Management Studies Journal, Volume 7, pp 69-80; doi:10.33555/ijembm.v7i1.113

Abstract:
Employee cooperative is a type of cooperative that still survive until today because they are supported by the payment system from the members to the cooperative using salary deduction which resulted the smoothness of the receivables payment from the members to cooperative, but it still has the possibility of other problems in the financial sector. This study aimed to determine the picture of Receivable Turnover and Return on Equity (ROE) and how was the influence of the Receivable Turnover on Return on Equity (ROE) in Koperasi Karyawan Sehat. This research used a descriptive method with a quantitative approach. The data used were the secondary data from financial report of Koperasi Karyawan Sehat. The sample in this study was the balance sheet in 2010-2015. Non-probability sampling technique presented by purposive sampling was used in this study. Based on the partial hypothesis testing, there was a significant influence between accountsreceivable turnover on Return on Equity (ROE), while the results of the coefficient of determination test indicate that accounts receivable turnover contributes 83, 36% of the variable Return on Equity (ROE). The remaining of 16.64% was contributed by working capital, sales, market share, dividend policy and other factors which was not examined in this study.
Ferry Yulius Agung, Antonius Siahaan
Emerging Markets : Business and Management Studies Journal, Volume 7, pp 23-36; doi:10.33555/ijembm.v7i1.124

Abstract:
In present world scenario, when manufacturing companies encounter capacity problems, they immediately look for increasing overtime, number of shifts and purchase new machine and equipment’s. Instead, focus must be on the better utilization of resources and increasing performance of the existing machines, so that there is better equipment performance, reduction in bottlenecks, decrease overall downtime, improve operator performance and minimization of setup time and other major forms of losses thus enabling in decision on the investment of buying new machines. Thus, the aim of this journal is to study the state of Overall Equipment Effectiveness (OEE) through Total Productive Maintenance (TPM) in Chemical Industry. theoretical framework is developed to determine the predominant TPM pillars that influence the OEE. Based on this theoretical framework, a survey methodology is used where questionnaires are sent to 180 respondents in PT.XYZ with the resulting response rate of 100% which is comparable with other studies. Theoutcome of this survey is analyzed using SPSS and the analysis show that the predominant TPM pillars indeed has a considerable impact on the OEE.
Wiwiek Mardawiyah Daryanto, Fransiscus X John Brazer, Jodipati Alif
Emerging Markets : Business and Management Studies Journal, Volume 7, pp 1-22; doi:10.33555/ijembm.v7i1.121

Abstract:
Retail industry in Indonesia has grown rapidly alongside with the current growing of technology. By the ever-growing technology development, the behaviors of Indonesian people are also slightly changes to become more efficient and simple way of buying things. The study sought to observe the performance of PT Matahari Department Store Tbk (MDS) before and after the digital innovation that took place in the early 2010s. The aim of this study was to investigate whether the advent of E-commerce has affected PT MDS’s performance. Financial ratio such as profitability and overall measures were used to analyze PT MDS’s financial performance. Period taken in this study were in before (2008-2010) and after the appearance of E-Commerce in retailindustry (2011-2017). This study found that in 2008-2010 (E-commerce first pilot project) the profitability performance of PT MDS was not in good condition. However, in 2011 or E-Commerce Emergence &Transition, PT MDS began to improve its financial performance by successfully recording positive trends in all financial ratios except ROE. This has occurred due to the impact of reverse stock and corporate restructuring in 2009. Additionally, an increase in the shareholding of public ownership was also taken in action in 2013 todrive up the price of company’s shares and boost the company's ratio. Thus, it can be sum up that PT MDS’s financial performance was not affected by the presence of E-commerce, instead it influenced by company’s actions. However, with an objective to adapt in this era, PT MDS has launched Matahari.com for targeting other segments and other strategies to keep up the improvements.
Indah Sekar Sari
Emerging Markets : Business and Management Studies Journal, Volume 6, pp 91-101; doi:10.33555/ijembm.v6i2.115

Abstract:
The objective of this research was to analyze the influence of institutional ownership, independent commissioner, audit committee, board size, return on equity, leverage, earnings quality and long term debt as independent variables to support firm performance as dependent variable in listed Indonesia manufacturing companies. Population of this research was all listed manufacturing companies in Indonesia Stock Exchange from 2014 to 2016. The samples are obtained through purposive sampling method which 62 listed manufacturing companies in Indonesia Stock Exchange have met the sampling criteria that resulted in 186 available data that can be used for research. Multiple linear regression and hypotheses test were used as the data analysis method for this research. The result of this research showed that two variables which were return on equity and earnings quality have influence on firm performance of listed manufacturing companies in Indonesia. In a contrary, institutional ownership, independent commissioner, audit committee, board size, leverage, and long term debt do not have influence on firm performance of listed manufacturing companies in Indonesia during the research period.
Veronica Prayitno
Emerging Markets : Business and Management Studies Journal, Volume 6, pp 47-57; doi:10.33555/ijembm.v6i2.116

Abstract:
The purpose of this research is to identify the influence of earnings change, debt/equity ratio, liquidity effect, growth effect, size effect, asset sale level, return on asset, market to book ratio, and board size to real earnings management. The other purpose of this research was to compare with the results of the previous research. This research used non-financial companies listed in Indonesia Stock Exchange (IDX) during the research period 2014 until 2017. Samples were collected using purposive sampling method, where 93 companies fulfill the criteria. Multiple linear regressions and hypothesis testing are used as the data analysis method in this research. The results of this research show that four variables: earnings change, debt/equity ratio, return on asset and market to book ratio statistically have effect on real earnings management, while the other five variables: liquidity effect, growth effect, size effect, asset sale level and board size statistically do not have effect on real earnings management of listed non-financial firms in Indonesia.
Antonius Siahaan, Julius Peter Panahatan
Emerging Markets : Business and Management Studies Journal, Volume 6, pp 59-74; doi:10.33555/ijembm.v6i2.112

The publisher has not yet granted permission to display this abstract.
Syaiful Tri Hadinata, Hendaris Adriyanto
Emerging Markets : Business and Management Studies Journal, Volume 6, pp 103-109; doi:10.33555/ijembm.v6i2.100

The publisher has not yet granted permission to display this abstract.
Tresna Wulandari, Rahmawaty Arifiani
Emerging Markets : Business and Management Studies Journal, Volume 6, pp 75-90; doi:10.33555/ijembm.v6i2.114

Abstract:
Hasil penjualan produk Rockafella dan Maulidha 77 cenderung berfluktuasi pada tahun 2018. Sementara itu, volume penjualan akan mempengaruhi kontribusi program bauran pemasaran terhadap nilai profitabilitas. Analisis profitabilitas produk memungkinkan pemilik usaha untuk mengevaluasi kinerja dan mengidentifikasi masalah program pemasaran. Penelitian ini menggunakan metode kualitatif. Populasi penelitian ini adalah situasi sosial yang terdiri dari tiga elemen; tempat, aktor, dan kegiatan. Usaha kecil konveksi Maulidha 77 dan Rockafella yang berlokasi di Citalang, Kabupaten Purwakarta, ditentukan sebagai tempat. Pemilik Maulidha 77 dan Rockafella terpilih sebagai aktor. Proses menganalisis profitabilitas produk untuk mengukur kinerja pemasaran adalah aktivitasnya. Penelitian ini menggunakan teknik purposive sampling dimana sampel sumber data yang dipilih adalah pemilik Rockafella dan Maulidha 77. Mereka dianggap sebagai yang paling berpengetahuan luas dari analisis kinerja pemasaran. Nilai PVCM Rockafella adalah 28,8%. Ini berarti bahwa 28,8% dari unit penjualan digunakan untuk membayar biaya tetap dan mencapai laba. Sedangkan nilai PVCM Maulidha 77 adalah 50%. Ini berarti bahwa 50% dari unit penjualan digunakan untuk membayar biaya tetap dan meraih keuntungan. Variabel-variabel yang mempengaruhi perbedaan nilai berdasarkan aspek keuangan adalah volume penjualan, ekuitas, dan aset. Dan berdasarkan aspek pemasaran dipengaruhi lini produk dan kualitas, harga, distribusi, promosi, fasilitas, dan layanan.
Maria Anna Stefanie, Badikenita Sitepu
Emerging Markets : Business and Management Studies Journal, Volume 6, pp 33-42; doi:10.33555/ijembm.v6i1.106

Abstract:
In order to compete, survive, and grow the company is required to provide a good quality services to meet the needs and desires of its customers. Companies must be able to maintain a good reputation in the eyes of its customers. A good quality services will tend to give more satisfaction to the customers who use the services of the company. With emphasis on good service it will build a long-term profitable relationships with customers while also achieving customer loyalty. Therefore, this study is aiming to determine the importance of the impact of service quality, trust and customer satisfaction at PT Mega Manunggal Tbk Property in an effort to improve customer loyalty which will affect the company's survival. A questionnaire distribution method chosen in this study is to collect primary data. Completed questionnaires designed and distributed or disseminated to all customers. SPSS for windows has been used to process the primary data.Thefindings showed that there is a significant relationship between service quality and customer loyalty, meaning that if the quality of service increases, customer loyalty will also increase.There is a significant influence between customer trust and customerloyalty,meaning that if the customer trust increases, customer loyalty will also increase.
Esa Mbouw, Khansa Qonita
Emerging Markets : Business and Management Studies Journal, Volume 6, pp 1-8; doi:10.33555/ijembm.v6i1.101

The publisher has not yet granted permission to display this abstract.
Adrian Achyar, Andrea Rahardiana
Emerging Markets : Business and Management Studies Journal, Volume 6, pp 43-57; doi:10.33555/ijembm.v6i1.105

The publisher has not yet granted permission to display this abstract.
Izhari Mawardi, Anbiya Yasmine
Emerging Markets : Business and Management Studies Journal, Volume 6, pp 21-32; doi:10.33555/ijembm.v6i1.103

The publisher has not yet granted permission to display this abstract.
Yudhistira Pratama, Caroline Mutiara Prasandya
Emerging Markets : Business and Management Studies Journal, Volume 6, pp 9-20; doi:10.33555/ijembm.v6i1.99

Abstract:
The MICE industry has been growing in Indonesia. With this potential, the lodging and accommodation businesses have a bright prospect of growth. Due to this matter, the accommodation industry is facing a tight competition, struggling to stand out from other establishments. Marketing communication mix has been proven to affect consumer’s buying behavior and simultaneously consumer’s purchase decision. This study investigates the effect of the five elements of marketing communication mix, namely advertising, personal selling, sales promotion, public relation, and direct marketing towards consumer’s purchase decision. The study is conducted at Santa Monica Hotel & Conference Bogor, a convention hotel that focuses on the MICE market. Questionnaires are distributed to 100 organizations that have held MICE activity at the hotel. The data is tested for validity, reliability, normality, heteroscedasticity, and multicollinearity. T-test and F-test is done to test the presence or absence of effect from each marketing communication mix elements towards purchase decision. The result shows that marketing communication mix does have simultaneous effect on purchase decision of MICE products, with personal selling and sales promotion as the elements that affect purchase decision. Advertising, public relation, and direct marketing does not show any effect towards purchase decision.
Ditha Hena Savira, Agustini Hamid
Emerging Markets : Business and Management Studies Journal, Volume 5, pp 57-65; doi:10.33555/ijembm.v5i2.95

Abstract:
We investigate the relationship between Free Cash Flow, Life Cycle and Dividend pay out policy in the Thailand Capital Market. Using panel data regression, we find life cycle and profitability negatively affect the pay out policy. While free cash flow, leverage, firm size, GDP and inflation do not have any impact on pay out policy. In line with DeAngelo, dividends tend to follow the pattern of the company’s life cycle. Companies that are in the mature stage are more likely to pay dividends because at this stage the company has a large amount of profits and low investment opportunities. While companies that are still in the growth stage (growth) are more likely to not pay dividends because at this stage the company has a high investment opportunities, nevertheless they have limited funding. As found in many emerging countries, the Public Companies in Thailand are mostly in growth stage, thus no wonder that profits are used to finance the company’s internal needs
Akbar Rachman
Emerging Markets : Business and Management Studies Journal, Volume 5, pp 3-22; doi:10.33555/ijembm.v5i2.92

Abstract:
PT XYZ Indonesia, established in 1986, is a US-based oil and gas service company who providesservices from drilling and evaluation, to completion and production. As a service company with huge amount field projects, its Business Development division is a spearhead for the company’s growth. Over the years, the competition is getting tougher with many local companies, besides other new international service companies, are penetrating the Indonesia’s market. PT XYZ Indonesia have been utilizing the same procedure and process map to develop its business strategy, win tenders, execute field projects, and ultimately expand its operation. The purpose of this research is to analyze the current process of tender creation; identify the challenges the company has been having to win more projects, and eventually provide an improvement to the current-state map. The qualitative research was done by having field observations, conducting interviews, and analyzing secondary data, to reveal the issues at hand. The results show that PT XYZ Indonesia, especially its Business Development division, is not utilizing its resources to full capacity by not managing it efficiently – especially in forms of administration and workforce. In conclusion, a set of recommendations to improve the tender creating process specifically, and its Business Development strategy generally, were formulated.
Jessica Odellia, Deborah Nauli Simorangkir
Emerging Markets : Business and Management Studies Journal, Volume 5, pp 35-56; doi:10.33555/ijembm.v5i2.94

Abstract:
In order to efficiently reach its targeted market, advertisers often package their messages in a manner so as to be easily understood. These massages often contain subliminal meanings using stereotypes. Based on Erving Goffman’s work on gendered advertisement, this research analyzes the Rinso Anti Noda television commercial. Therefore, this research seeks to answer the following question: How is gender represented in the 2015 Rinso Anti Noda television commercial titled “Belajar Untuk Makan Sendiri” (Learning to eat by oneself)?. Based on the first author’s research thesis under the supervision of the second author, involving a semiotic analysis on the Rinso Anti Noda TV commercial, complemented by In-depth interviews with a number of Indonesian mothers, data were then analyzed using the Goffman’s gendered advertisement and Indonesia’s Ibuism ideology perspectives. Results show that the role of a women in the advertising is as a mother and her place is in the domestic realm.
Angela Geraldine Lilipaly
Emerging Markets : Business and Management Studies Journal, Volume 5, pp 23-34; doi:10.33555/ijembm.v5i2.93

Abstract:
Health care services everywhere have many process in their system. Discharge process is a last process during the patient stay in the hospital. In this process there are many division involve which would impact the time needed for each patient discharge to be completed. And this would also impact the waiting time of admiting other patient. Waiting time issues for accessing and providing healthcare services is also an issue in many hospital and is also identify by the leaders of one of the hospital in South Tangerang area (XYZ Hospital). At the time a patient is plan to be discharge, they expect a timely and quality discharge from their care provider. Hospital might have limitation on human resources, or be lack of standardization, preparation, communication, which create a bottleneck in the system. There are several process that patient have to go through when doctor concluded that the patient could be discharge: Nursing Discharge (X1): the time from patient has been prepare for discharge by physician to the time of nursing dicharge. Pharmacy Discharge (X)2: the time from excepting discharge prescribtion untill pharmacy discharge. Financial Discharge (X3): the process of patient administration and payment. Discharge Education (X4) : time of education prior discharge given by the nurse and clinical pharmacist. While the Dependent variable is Time for patient discharge process (Y). The primary objective of this research is to explore and analyze those processes, where the hospital could identify which process is significant to improve, so the management of the hospital would focus the effort and support on those process/s; which then would make patient discharge moresufficient and will then also resulting the improvement of patient admission waiting time.The Statistic Model use for this research is Multiple Regression to examine the linear relationship between 1 dependent (Y) and 4 independent variable (X1, X2, X3, X4 ). Sample of inpatient patients which are discharge from the hospital. The sample of this research is by collecting secundary data; from December data which would be 248 patient discharge a month. By having this kind of measurement and analysis, it is expected that the hospital could identify which process is significant to improve, and the managment of the hospital would focus the effort and support on those process/s; which then would make patient discharge more sufficient and will then also resulting the improvement of patient admission waiting time. This research resulted that 3 out of 4 subprocesses influence patient discharge. The 3 subprocesses which impact significantly to patient discharge are: nursing, financial and education discharge processes.
Taufik Hidayat
Emerging Markets : Business and Management Studies Journal, Volume 5, pp 67-88; doi:10.33555/ijembm.v5i2.96

Abstract:
The study was conducted to analyze the hotel performance focusing on the financial aspect. This is critical for the hotel since they have done building renovation financed by the bank, therefore controlling the financial activities will assist the hotel debt return in the long run. The financial analysis used some tools such as Break Event Point (BEP), Internal Rate of Return (IRR), Revenue Cost Ratio (RCR), Return On Investment (ROI), Return On Equity (ROE), Cost Benefit Ratio (CBR) dan Profitability Index to measure the hotel’s performance. The result shows that NPV> 0 then investment with NPV Rp. 39.36 billion can be continued safely. The Break event point (BEP) is accepted for 8 years. The Internal Rate of Return (IRR) method is used to analyze the amount of interest that makes the cost of expenditure and income equal to the size of IRR Hotel XYZ 15.87%> 8.5% (interest deposit bank) where IRR> i (interest rate), so investment proposal accepted. The RCR (Revenue Cost Ratio) method is 1.17 in 2012, amounting to 1.20 in 2013 andamounting to 1.38 in 2014 which explains that R / C> 1 is profitable after the project. The ROI (Return on Investment) was explained that there was an increase in the ability of Hotels in obtaining operating profit from invested capital in all assets. ROE (Return on Equity) explained that there was an increase in the ability of XYZ Hotels to obtain net income from paid-up capital. The Profitability Index (PI) method of 1.656> 1 then the building renovation of the hotel can be continued and profitable.
Faiz Syahputra, Imelda Suardi
Emerging Markets : Business and Management Studies Journal, Volume 5, pp 49-63; doi:10.33555/ijembm.v5i1.55

Abstract:
The use of accounting information system effects the implementation of internal control. COSO ERM method is now the most widely accepted internal control framework in the world and used as the basis for this research. The case study was conducted in a medical equipment distributor that has implemented accounting information system for their financial reporting. The focus is on its process, threats, and controls using interview and questionnaire to the employess. This research proposed new procedures for both revenue and expenditure cycles and suggested activites for better internal control. The result showed that the company has implemented good internal control in almost all COSO ERM measurement, except for information and communication aspect.
Puspi Eko Wiranthi
Emerging Markets : Business and Management Studies Journal, Volume 5, pp 64-76; doi:10.33555/ijembm.v5i1.56

Abstract:
Germany as one of the largest agricultural producers in the European Union has faced several problems in the rural areas. Therefore, the government has set out a rural development policy in the Common Agricultural Policy (CAP) which covers four axes, namely improving the competitiveness of the agricultural and forestry sectors (axis 1), improving the environment and the countryside (axis 2), improving the quality of life in rural areas and encouraging diversification of the rural economy (axis 3), and building local capacity for employment and diversification (axis 4). Therefore, in this study, we give an overview of past and present reform of rural development policy, including the objectives, programmes, measures and fund allocations and analyze how governments determine different priorities on the axis among the regions. From the review, it is found that from the implementation of the rural development policy 2007-2013, Germanygives priority to the axis 2 with the greatest percentage of 42.71 percent (improving the environment and countryside), followed by the axis 1 with a percentage of 26.60 percent (improving the competitiveness of the agricultural and forestry sectors), then axis 3 with the percentage of 23.06 percent, and the last axis 4 with the percentage of 6.31 percent (building local capacity for employment and diversification - Leader).
Vandani Kencana Putri, Matthias Reese
Emerging Markets : Business and Management Studies Journal, Volume 4, pp 35-53; doi:10.33555/ijembm.v4i1.60

Abstract:
Popular culture ‘Korean Wave’ has been reaching out all over the world since the year 2000 with the phenomenon intriguing people’s interests towards Korean culture and products. In fact, some people already prefer Korean culture and products to those from their own country. It is inevitable in Indonesia, too, where most of its K-Wave-enthusiasts are teenage to adult females. With this in mind, there is a possibility that Indonesian culture might eventually vanish in those individuals. Thus, this quantitative research focuses on Indonesian female K-Wavers between 15 and 30 years old who are living in the Jabodetabek area, and investigates their main medium of Korean Wave consumption and whether Korean Wave has an impact on individuals and on Indonesian culture itself. The results based on the data of 251 respondents show that internet is the main medium of Korean Wave consumption in the Jabodetabek area. Furthermore, the results injdicate that the Korean Wave does significantly impact Indonesian female K-Wavers in several aspects, but an impact of the Korean Wave on Indonesian culture could not be found.
Liswindwinanto Wicaksono, Robert La Are
Emerging Markets : Business and Management Studies Journal, Volume 4, pp 13-23; doi:10.33555/ijembm.v4i1.58

Abstract:
The purpose of the research is to find out the influence of Korean Pop Culture toward consumerintention on selecting Korean food. Korean Drama and Korean pop music are two phenomenal Korean pop culture which are spreaded around the world. In 1997, Korean Drama was first broadcast in China, following with the big step in 2004 where Korean Drama exported also to Hong Kong and Taiwan while Korean Pop Music start to gain popularity in the late of 1990s. In Indonesia, Korean Drama and K-pop music began to be popular in beginning of 2000’s. Their popularity are followed by Korean foods in 2014. This research is to look specifically on whether Korean Pop Culture influence Indonesian people to choose Korean foods as their options. Using SPSS software and with simple linear regression method analysis, 100 respondents’ data collected is processed through validity and reliability test, classical assumption test and hypothesis testing. The results show that Korean Pop Culture influence Indonesian people to choose Korean foods.
Ratu Farah Nadia, Daniel Cerquera
Emerging Markets : Business and Management Studies Journal, Volume 5, pp 26-35; doi:10.33555/ijembm.v5i1.53

Abstract:
In the introduction part this paper review of three methods in input procurement that could be chosen by the firm. As well as in the same chapter elaborate the difficulties that could emerge in implementing of these methods. The aim of this paper is to focused on one of method in input procurement that is vertical integration. The role of vertical integration is implemented by the firm can be addressed to neoclassical theories and organizational theories. Both of these theories are constructed in theoretical framework. In chapter three, this paper elaborate Apple and Samsung which have been successfully in doing vertically integrated. The conclusion is concluded from gathering the related theories and summarizing the application of both successfull companies in achieving their profitability with implemented vertical integration.
Ristia Kencana Putri, Gemala Garibaldi
Emerging Markets : Business and Management Studies Journal, Volume 4, pp 24-34; doi:10.33555/ijembm.v4i1.59

Abstract:
It is important to take psychological work environment into a study, due to the fact that hotels sometimes do not aware how important is the role of psychological work environment in affecting employee job performance because it is intangible. However, various researches have confirmed that psychological work environment is able to affect positively to employee job performance. Due to this fact, this research aims to study whether the psychological work environment affects employee job performance and to analyze which psychological work environment gives the biggest impact on employee job performance. Simple/linear regression is used to analyze the relationship between psychological work environment and employee job performance. The data used for this quantitative research is collected by questionnaire distributed to a total of 67 staff level employees in a five-star hotel located in Lippo Village. In conclusion, it is confirmed that psychological work environment affects positively to employee job performance, and job attitude gives the biggest impact on employee job performance. The studied company is suggested to improve psychological work environment, particularly job attitude gives the biggest impact.
Mutia Wulandari, Ahmad Abror, Manohara Inggita
Emerging Markets : Business and Management Studies Journal, Volume 4, pp 54-64; doi:10.33555/ijembm.v4i1.61

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Diga Cendekia Budianto, Yosman Bustaman
Emerging Markets : Business and Management Studies Journal, Volume 4, pp 1-12; doi:10.33555/ijembm.v4i1.57

Abstract:
This research investigates the impact of firm capital structure on profitability and firm value of the twenty eight mining companies listed in Indonesia Stock Exchange from the year 2009 to 2013. The capital structure is measured by the proportion of debt over total asset, ROA and ROE are used to measure the firm profitability, meanwhile stock price is applied to measure firm value. This study uses panel data regression analysis. After controlling with external factor such as GDP rate and inflation rate, and internal factor such as revenue growth and firm size (total asset), we find leverage has negative impact on ROA however they are not significant, thus it could be said capital structure has no effect on financial performance. The indicators that significantly affect financial performance come from the control variable, which is revenue growth. Our research also finds that the capital structure has a significant effect towards firm value. The firm size and GDP rate is more impactful towards firm value. This contradicts with the MM’s capital structure irrelevance proposition, but supports other theories such as pecking order theory and Trade-off theory
Luthfie Fadlitama, Wardatul Adawiyah
Emerging Markets : Business and Management Studies Journal, Volume 5, pp 36-48; doi:10.33555/ijembm.v5i1.54

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Kwanhathai Tanmanee, Eva Kirner, Daniel Cerquera
Emerging Markets : Business and Management Studies Journal, Volume 5, pp 1-25; doi:10.33555/ijembm.v5i1.52

Abstract:
In today’s business world characterized by high level of uncertainty and change, the success and perhaps the survival of organizations rest on their ability to think and act creatively. Stimulating employee creativity, thus, inevitably becomes one of the top priorities for most organizations, no matter large or small. However, driving creativity is not an easy task, especially in an organizational context where creativity is influenced by variables operating at different levels. herefore, what organizations really need are reliable, scientifically proven mechanisms and tools that would effectively boost the creativity of their employee. This is what the present study promises to deliver. To achieve this, the study analyzed and integrated current diverse and fragmented findings from organizational creativity research field, as well as insights from the field of neuroscience, so that a more complete understanding on how to drive creativity can be obtained. Understanding creative behaviors at their very neural substrates provide a great opportunity to draw more accurate conclusions. Therefore, the strategies this study ought to provide are not ones that are general, but brain-targeted ones. To test the stimuli identified from such analysis, experiments with 54 participants for individual variables, and 18 groups for group variables were carried out. In addition, two experts from IBM were being interviewed for their views on how IBM boosts creativity of their employees. Based on the experiments and interview results, four major recommendations were implicated. First, organizations should look for individuals who are open to experiences, are extraverted, and are not conscientious to work on the creative tasks. Second, organizations should encourage employees to individually work on their idea generation activity. Third, for group creative problem solving, change in membership should be encouraged as opposed to static membership. Last but not least, the cultures and climates inside the organizations should be ones that encourage transformational leadership and collaboration among employees. Also, a relaxed atmosphere does not necessary drive employees to be more creative. However, the flexibility, the autonomy provided to employees tends to do so.
Yusuf Budi Setio, Samuel Pd Anantadjaya
Emerging Markets : Business and Management Studies Journal, Volume 2; doi:10.33555/ijembm.v2i1.30

Arief Ghani, Rudy Tobing
Emerging Markets : Business and Management Studies Journal, Volume 2; doi:10.33555/ijembm.v2i1.29

Abstract:
ROLE OF MOBILE BANKING TOWARDS CUSTOMER SATISFACTION
Imelda Suardi
Emerging Markets : Business and Management Studies Journal, Volume 2; doi:10.33555/ijembm.v2i1.28

Abstract:
PROCEDURE EVALUATION AT NATIONAL CARGO COMPANY
Dalis Padi, Dibia Abduh
Emerging Markets : Business and Management Studies Journal, Volume 2; doi:10.33555/ijembm.v2i1.27

Abstract:
Advertising media and consumer response
Mochammad Riyadh Adam, Angtyasti Jiwasiddi
Emerging Markets : Business and Management Studies Journal, Volume 3; doi:10.33555/ijembm.v3i2.35

Fiter Abadi, Vishnuvardhana Soeprapto, Mochammad Riyadh Adam
Emerging Markets : Business and Management Studies Journal, Volume 3; doi:10.33555/ijembm.v3i2.31

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Antonius Siahaan, Jessica Gunawan, Ida Juda
Emerging Markets : Business and Management Studies Journal, Volume 2, pp 43-51; doi:10.33555/ijembm.v2i2.24

Abstract:
This research examines the relationships between variables in each balanced scorecard perspectives in Indonesian construction firm. Questionnaires were distributed through offline (sales intercept) and online (freeonlinesurveys.com) basis. We use Cronbach’s Alpha, Pearson Correlation, and Regressions to test the validity and relationship between variables in the model. From 162 questionnaires processed, the results show that there are positive correlation between hard & soft skills and SERVQUAL (tangibility, reliability, responsiveness, assurance, and empathy), SERVQUAL and customer perspectives, and customer perspective and sales. The firm should improve the non-financial perspectives to increase the sales (financial perspectives) since It is proven that there are significant effects between variables.
Rita Juliana
Emerging Markets : Business and Management Studies Journal, Volume 3; doi:10.33555/ijembm.v3i2.32

Caecilia Caecilia, Utami Umarjadi, Nila K. Hidayat
Emerging Markets : Business and Management Studies Journal, Volume 2, pp 13-29; doi:10.33555/ijembm.v2i2.22

Abstract:
The Baduy Tribe is a cultured and friendly indigenous people living harmoniously in the middle of natural environment and far from the civilization. This study aims to determine the level of acceptance of opening up the Inner Baduy as a tourism destination and also to identify the impacts on the opening up the Inner Baduy to tourism development. This study use both quantitative and qualitative analysis. The result revealed that there are three elements are used to justify the level of acceptance of the Baduy people; two showed rejections (needs and desires and opinions on opening up the Inner Baduy). This is strengthened by the result of the interviews that tribe rules and regulations do not allow the Inner Baduy to be opened up. Another finding is proven by the disadvantages that impact the host community if the Inner Baduy is opened up to tourism market. It could cause culture acculturation, a deterioration of morality, environmental damages, and also the decreased quality of local people’s language. For the regional development, the opening up of the Inner Baduy can bring advantages such as improvements of infrastructures and economic benefits. The Inner Baduy is unofficially opened for visits from the tourists but the policy to open it up to mass market depends entirely on the decision of the host community.
Febby Namira, Yosman Bustaman
Emerging Markets : Business and Management Studies Journal, Volume 2, pp 1-12; doi:10.33555/ijembm.v2i2.21

Abstract:
This paper analyzes relationship between company performance and audit opinion. We use some financial ratios as measurement of firm’s performance such as liquidity, efficiency, profitability, market measurement and cash flows. This study uses food and beverages companies listed in Bursa Efek Indonesia (BEI) for five consecutive years from 2009 until 2013 as our sample data. Panel data analyses are used to regress our empirical model. After controlling with size of company and macroeconomics variables namely inflation rate and movement of Indonesian currency exchange rate against US dollar, we find that firm’s liquidity, profitability, market ratios and company cash flow significantly affect the audit opinion. Large firm size does not influence the audit opinion significantly, meanwhile both macro economic variables inflation rate and exchange rate link negatively with audit opinion however do not significantly affect the opinion. Thin volume of transactions in foreign currency among these companies might lead to non-significant effect between audit opinion and exchange rate.
Jessica Hoorina, Vishnuvardhana Soeprapto
Emerging Markets : Business and Management Studies Journal, Volume 2, pp 30-42; doi:10.33555/ijembm.v2i2.23

Abstract:
A phenomenon called film-induced tourism which lately been increasing the amount of visitor towards a destination that appear through a movie. Watching movie is an intangible visual experience, but it could be change into an actual experience by visiting the film locations. It will give tourist an involvement and recreate their own feeling by experiencing themselves into a destination. In this research, evaluate the correlation of film-induced tourism towards the effectiveness of promotional destination tool. By using a novel-based movie from Indonesia, ‘5 Cm’ movie and Ranu Kumbolo Lake, which is located in Mount Semeru in East Java, Indonesia; as the location which will be promoted as the result of watching ‘5 Cm’ movie. The research methods will be using quantitative data and also questionnaires as research techniques. This research shows a strong relationship between film-induced tourism and the effectiveness of promotional destination tool, which shown by Structural Equation Modeling (SEM).
Rina Miranti, Taufik Hidayat
Emerging Markets : Business and Management Studies Journal, Volume 2, pp 52-67; doi:10.33555/ijembm.v2i2.25

Abstract:
This study is focusing on the role of human resources by exploring the influence of incentive towards the work motivation. The method used in this research is quantitative research method. The primary and secondary data used by researchers obtained through direct observation to the Packing Section at PT. San Fu Indonesia, as well as making a questionnaire submitted to the management of the company to then be submitted to the employees of Packing Section as the subject of this study. The respondents were the employees with the total numbers of 65 employees. The result shown that the incentives to employees Packing Section PT. San Fu Indonesia according to the results of the responses of respondents is in the category of moderate (average). The work motivation description is also in the category of moderate (average). This can be seen from the highest to the lowest sub-variables. The sub variable needs for power (need for power) has the highest score compared with other indicators. While the lowest variable of work motivation is the need for achievement (need for achievement).
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