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Afreen Fatima, Jitendra Kumar Sharma
Published: 1 June 2021
SEISENSE Journal of Management, Volume 4, pp 16-32; https://doi.org/10.33215/sjom.v4i4.663

Abstract:
Purpose- This study proposes to identify the certain biases affecting investor decision-making and to segment investors accordingly. Design/Methodology- A quantitative research method was applied to measure the existence and impact of the biases on investment decision-making. A survey was administered among the stock market investors in Uttar Pradesh. Factor analysis was used to extract those biases that significantly impact investment decision-making and their mean score to assess the level of agreement that affects their investment decisions. Findings - The finding reveals that eight extracted factors affect the investment decisions and accordingly segment them on the biases they exhibit. The investors tend to fall into Imitator, Stereotypical, Independent Individualist, Risk Intolerant, Efficient Planner, Confident, Passive, and Competent Confirmer. The Imitators, Independent Individualists, and Confident investors show their higher level of agreement that highly affects their equity investment decision-making. Practical Implication- This study provides a base to segment the investors on their biases. In addition, it will help in customizing the investment recommendation based on their biases to improve the investment decisions.
, Jingzhao Yang, Evelyn Agba Tackie, Mercy Asamany
Published: 1 June 2021
SEISENSE Journal of Management, Volume 4, pp 100-119; https://doi.org/10.33215/sjom.v4i4.704

Abstract:
Purpose- Protecting the natural environment and its wealth for future generations has become an essential topic for policymakers and executives. This study seeks to examine the impact of green Human Resource Management practices through green innovation on the environmental performance of small and medium-sized manufacturing enterprises in Ghana. Design/Methodology- Through simple random probability sampling, data were obtained from three hundred (300) business owners and employees from ten (10) small and medium-sized manufacturing enterprises in the Greater Accra Region of Ghana. However, two hundred and ninety-four (294) accurate responses were used in the analysis due to incomplete and missing figures. Data were analyzed using partial least squared based on Structural Equation Modeling (SEM). Findings- The studied data met internal consistency reliability, convergent, and discriminant validity from the results, and also, there was no multicollinearity issue in the study model. The findings revealed that green Human Resource Management practices directly and significantly influence environmental performance. Furthermore, green innovation partially mediated the influence of green Human Resource Management practices on environmental performance. Green compensation through green innovation has the most incredible impact on environmental performance and was statistically significant at p< 0.01. Practical Implications- This finding provides valuable suggestions for policymakers, emerging and existing organizations, particularly manufacturing firms, to encourage environmentally-friendly activities and produce goods and processes through a successful incentive scheme, thus increasing customer loyalty.
Aliyu Sulaiman Kantudu,
Published: 1 June 2021
SEISENSE Journal of Management, Volume 4, pp 77-88; https://doi.org/10.33215/sjom.v4i4.698

Abstract:
Purpose- This study aims to determine the relationship between free cash flow and investment efficiency of quoted manufacturing companies in Nigeria. Design- An accounting-based model developed by Richardson (2006) was employed to measure investment efficiency and free cash flow. The population of the study consist of all the listed manufacturing companies in Nigeria. Similarly, the purposive sampling technique was employed to arrive at forty-eight companies for 2008-2018. Findings- The results of the study confirm the agency theory of free cash flow. Hence, it established that there is a positive and robust relationship between free cash flow and overinvestment. Practical Implications- the findings of this study has practical implications to various group of users of financial information such as investors, policymakers and other stakeholders in the listed manufacturing sector in Nigeria. The study recommends that policymakers reduce the cost of debt, and likewise, managers should emphasize the facilitation of equity capital. Originality- To the best of the researcher's knowledge, this is the first study to examine the relationship between free cash flow and investment efficiency in Nigeria.
, Kamarudin Othman
Published: 1 June 2021
SEISENSE Journal of Management, Volume 4, pp 1-15; https://doi.org/10.33215/sjom.v4i4.629

Abstract:
Purpose- This paper aims to determine the impact of the COVID-19 pandemic on the student’s financial and emotional aspect at one of Malaysia's higher learning institutions (HLI). Design/Methodology- The data collected from the online questionnaires involved 397 students and were analyzed using SPSS. Findings- The findings showed a significant positive association between all variables where the strength range was from r=.556 to r=.565. The highest correlation is the financial aspect (r-value .565) and is followed by the emotional aspect (.556). Next, the results also revealed that both variables were significantly influenced where the R² value was 47.1% while other factors explained the additional 53% of the element. Practical Implications- There are some significant implications identified in this study. First, this study's findings directly impacted the COVID-19 pandemic, especially in terms of financial support and the emotional aspect. Second, the result indicated that the university should also consider other internal and external aspects rather than focus only on improving the learning process. Third, this study would enrich the current body of knowledge about the impact of COVID-19.
, Charles Lagat, Gary L. Frankwick
Published: 1 June 2021
SEISENSE Journal of Management, Volume 4, pp 33-46; https://doi.org/10.33215/sjom.v4i4.665

Abstract:
Purpose: This paper aims to analyze the concept of leapfrogging in the mobile phone industry in the Republic of Kenya. Design/Methodology: The study adopted a cross-sectional research design, stratified and simple random sampling techniques in collecting data from 349 respondents picked from a population of 15506 employees of three Cosmopolitan County Governments in Kenya. Findings: Outcome indicates that; perceived product quality and perceived switching cost positively and significantly influence intentions to Leapfrog. However, the urgency to replace does not influence choices to leapfrog. Originality/value: The study findings bring a new understanding of the determinants of consumer leapfrogging and their intentions to leapfrog in the mobile phone industry and highlight the role perceived product quality and switching cost play in determining intention leapfrog.
Sanjeeb Kumar Dey,
Published: 1 June 2021
SEISENSE Journal of Management, Volume 4, pp 88-99; https://doi.org/10.33215/sjom.v4i4.717

Abstract:
Purpose- In this paper, we have evaluated the relationship of corporate governance with companies’ financial returns using return on assets (ROA) and return on capital employed (ROCE) as proxies. For this purpose, companies listed in Nifty-50 are considered as a sample. Design/Methodology- The present study is conducted on the NIFTY-50 Index with a final sample of 35 companies after excluding banking companies, financial services companies, and companies that did not have the required data in the sample period. Data has been collected for ten years from 2009-10 to 2018-19, and they are analyzed with the help of software packages such as SPSS and Stata. Findings- The results showed that firms’ financial return measures (ROA and ROCE) were significantly affected by governance measures, board committees, and CEO duality. Board size, board meetings, and board independence did show positive relation, but it was not significant. Our analysis observed that corporate governance significantly affected the financial return of Indian listed companies. Practical Implications- Our research work indicated the importance of corporate governance in generating financial returns for Indian listed companies. CEO duality is found to be increasing the ROCE of listed companies in India, and therefore investors should choose such companies where the CEO plays a dual role in the board. Also, policymakers should take into consideration the dual role of CEOs while making changes in company regulations.
, Chiyem Lucky Nwanzu
Published: 1 June 2021
SEISENSE Journal of Management, Volume 4, pp 62-76; https://doi.org/10.33215/sjom.v4i4.683

Abstract:
Purpose: The underlying factors connecting psychological contract fulfillment (PCF) to attitude towards organizational change (ATOC) have not received much attention in organizational behavior literature. Hence, this study examined the mediating role of affective commitment (AC) and the moderating role of empowering leadership (EL) in the relationship between PCF and ATOC among employees in private organizations. Design/Methodology: This is a quantitative cross-sectional survey. Systematic sampling was utilized for collecting data from employees in private organizations in Delta State, Nigeria, via standardized self-report measures. The sample consisted of 224 employees with a mean age of 28.56 and a standard deviation of 6.41. Regression analysis (Model 1 and 4 of Hayes PROCESS Macro) was used for testing the hypotheses through IBM SPSS version 26. Findings: The results showed that PCF and AC were positive and significant predictors of ATOC. The results also revealed a significant mediating effect of AC and a moderating effect of EL in the relationship between PCF and ATOC. Practical Implications: Human resources management (HRM) in private organizations should promote practices that enhance employees' attachment to the organization. Also, top managerial staff should be encouraged to practice empowering leadership because it promotes positive workplace behaviors. Originality/Value: The present study enhances and brings new critical knowledge regarding the mediating role of AC and the moderating role of EL in the relationship between PCF and ATOC.
, Mashfiqur Rahman
Published: 20 April 2021
SEISENSE Journal of Management, Volume 4, pp 1-16; https://doi.org/10.33215/sjom.v4i3.602

Abstract:
Purpose- Performance appraisal is crucial for enhancing the productivity of employees working in any sector. This paper investigates the prevailing performance appraisal system and promotion policy of selected public commercial banks (Sonali Bank Ltd, Rupali Bank Ltd, and Agrani Bank Ltd) in Bangladesh. Design/Methodology- The study is a descriptive case of three banks. The researchers interviewed six experienced banking professionals who provided rich data about their respective banks' performance appraisal and feedback systems. The findings of the study are based on the thematic analysis of the respondents’ statements. However, the study also utilized secondary sources for other relevant information. Findings- The study found that all the banks have an established system for evaluating employee performances through ACR with structured criteria for the promotion. The standard criteria include ACR, academic degree, banking diploma, length of service, etc. However, the grading scale for promoting to different positions is differing among the banks. The study also addressed some limitations of the ACR method as rating only by the manager, biasness on ratings, no appraisal feedback to employees etc. Practical Implications- The study seeks to drive the attention of policymakers to utilize their existing performance appraisal system better and design a more effective one with a well-established promotion policy to encourage the employees to give their best effort at the workplace.
, Michael Korir
Published: 20 April 2021
SEISENSE Journal of Management, Volume 4, pp 73-84; https://doi.org/10.33215/sjom.v4i3.638

Abstract:
Purpose – The purpose of this paper is to determine whether the association between Entrepreneurial Training and Entrepreneurial Intentions is mediated by (1) Entrepreneurial Self-Efficacy, (2) Entrepreneurial Attitude, and (3) whether the first mediation is further mediated by Entrepreneurial Attitude. Design – to attain the study objectives, a cross-sectional and explanatory survey approach was employed. Systematic sampling technique was utilized to collect data from a sample of 458 final-year undergraduate students from two Ugandan public universities. Results – a significant partial mediation effect of Entrepreneurial Self-Efficacy and Entrepreneurial Attitude between Entrepreneurship Training and Entrepreneurial Intentions was established and a mediated mediation effect. Implications – the study provides maiden evidence that Entrepreneurial Training and Entrepreneurial Intentions are significantly and serially mediated by Entrepreneurial Self-Efficacy and Entrepreneurial Attitude. Managers and policymakers may use this study results to further student’s entrepreneurial competencies. Society may also use our results to support entrepreneurial ventures as a vehicle for creating jobs for graduates Originality/value – the novelty of this paper is threefold; it provides evidence on the mediating role of; (1) entrepreneurial self-efficacy, (2) entrepreneurial attitude, and (3) we provide initial evidence on the mediated mediation effect of Entrepreneurial Self-Efficacy and Attitude in the relationship between Entrepreneurial Training and Entrepreneurial Intentions.
, Andrew Kimwolo
Published: 20 April 2021
SEISENSE Journal of Management, Volume 4, pp 63-72; https://doi.org/10.33215/sjom.v4i3.628

Abstract:
Employee performance has been at the helm of academic research over the years. The changing nature of work has unearthed several antecedents of job performance. The purpose of this study was to examine employee performance through the development of Idiosyncratic deals and Leader-Member-Exchange-quality lens of antecedents. The study is anchored on the social exchange theory. The hypotheses were tested on a sample of 325 employees of ICT firms in Uganda, using a cross-sectional survey. Three hundred two responses were used for analysis after cleaning of data. The direct hypotheses were tested using correlation analysis, while the mediation was tested using the Hayes Process macro model 4. The results supported the relationship between development idiosyncratic deals and employee performance and LMX quality and employee performance. This study found a significant mediating role of LMX-quality on the relationship between development idiosyncratic deals and employee performance. The study made contributions to the literature on idiosyncratic deals, employee performance, leader-member exchange quality as well, as the Social exchange theory. The study recommends adopting good quality LMX relationships to enhance the role of development idiosyncratic deals on employee performance among ICT firms.
, Jingzhao Yang, Evelyn Agba Tackie, Samuel Atingabili
Published: 20 April 2021
SEISENSE Journal of Management, Volume 4, pp 34-62; https://doi.org/10.33215/sjom.v4i3.641

Abstract:
Purpose- This paper explored the link between employee engagement, work environment, and job satisfaction on organizational commitment and employee performance in Ghana's Banking sector considering moderated-mediated interaction. Design/Methodology- Data were obtained from seven hundred and twenty (720) employees from selected financial banks in the Greater Accra Region of Ghana through simple random probability sampling. However, seven hundred (700) responses were deemed accurate and therefore used in the analysis. In the analytical process, Weighted Partial Least Squares (WPLS) and Partial Least Squares (PLS) based on Structural Equation Modeling (SEM) were employed. Findings- From the findings, the studied data for both WPLS-SEM and PLS-SEM models met internal consistency reliability, convergent, and discriminant validity. Also, organizational commitment fully mediated the link between work environment and employee performance in the WPLS-SEM model compared to PLS-SEM with partial mediation. It was statistically significant at p<0.01. Practical Implications- Based on the findings, it’s recommended that organizations and managers focus on developing the workers' workplace environment in numerous ways. This should entail valuing workers' contributions, communicating the company's progress and achievement to workers, thus instilling ownership in workers, providing them with a work-life balance, providing the requisite knowledge and tools for successful production, and providing a stable atmosphere. The workplace of all these factors could increase workers' morale and lead to increased productivity.
John Atsu Agbolosoo,
Published: 20 April 2021
SEISENSE Journal of Management, Volume 4, pp 17-33; https://doi.org/10.33215/sjom.v4i3.615

Abstract:
Aim - The study assessed the entrepreneurial behavior skills of smallholder potato farmers in Nakuru County, Kenya. Methodology - A structured questionnaire was used to collect data. Data were collected from a total of 267 respondents using multistage sampling techniques. The principal component analysis was used to check the reliability and construct variability of entrepreneurial behavior skills. An entrepreneurial behavior index was generated to measure the behavior skills of smallholder potato farmers. Findings - The results show that most smallholder potato farmers had a medium level of risk-taking ability, proactiveness behavior, innovativeness behavior, information-seeking behavior, cosmopoliteness behavior, and decision-making ability. The study concluded that this medium level of entrepreneurial behavior skills made smallholder potato farmers unable to perceive potato farming as a profitable and viable agribusiness venture. Originality - The study recommends that entrepreneurial training with practical demonstration and effective communication skills should be used as an approach to empower and promote the development of entrepreneurial behavior qualities among smallholder potato farmers.
Minh-Anh Nguyen Thi
Published: 3 February 2021
SEISENSE Journal of Management, Volume 4, pp 11-24; https://doi.org/10.33215/sjom.v4i2.591

Abstract:
The aviation industries in Europe and the US have been well-established since a very early age and have attracted great attention from both industry practitioners and academics. To derive a different perspective on the efficiency levels of airlines operating in the two matured markets, we adopted dynamic data envelopment analysis (DEA). Using the data of the period 2014 – 2016 of 7 European airlines and 9 US airlines that are publicly traded, the study offers an overall picture of airlines' efficiency in the two regions. Notably, the resource flow between the consecutive periods is incorporated into the measure to yield a longitudinal perspective on airlines' efficiency. The study reveals the two major findings. First, most publicly traded airlines in Europe and the US are efficient, except for Hawaiian airline headquartered in the US. Second, Hawaiian airline's inefficiency is majorly contributed by the overuse of the number of employees, consumed fuel, and the deficit of revenue seat-miles in 2014 and 2015. To improve the efficiency level, Hawaiian airlines could consider increasing employee productivity, using more fuel-efficient aircraft, and implementing new marketing strategies to boost sales.
Tochukwu Matthew Oguegbe,
Published: 3 February 2021
SEISENSE Journal of Management, Volume 4, pp 56-71; https://doi.org/10.33215/sjom.v4i2.620

Abstract:
Purpose- This study aimed to examine the predictive role of organizational-based self-esteem and organizational identification on turnover intention while also studying the mediating effect of organizational trust among employees across five organizations. Design/Methodology- This study utilized the cross-sectional research design and quantitative approach for data collection. The study sample comprises 131 employees drawn from five organizations with a mean age of 33.15 years (SD, 7.97). Standardized instruments (questionnaires) were used for data collection. The IBM-SPSS Statistics and Hayes PROCESS macro (model 4) was used for testing the hypotheses and conducting the mediational analysis. Findings- The results of the study revealed a significant negative relationship between organizational-based self-esteem and turnover intention (β= -.33, p < .01), and also a significant negative relationship between organizational identification and turnover intention (β=-.29, p < .01). Organizational trust was also found to mediate both relationships. Practical Implications- The results of this study highlight the importance of organizational-based self-esteem, organizational identification and trust in reducing turnover intention. The study recommends that to keep employees in the organization, human resources management (HRM) needs to foster trust, build practice that will promote identification and attachment, and enhance the relationship between the organization and employees.
Kamran Hameed, , Mubbasher Munir
Published: 3 February 2021
SEISENSE Journal of Management, Volume 4, pp 25-44; https://doi.org/10.33215/sjom.v4i2.579

Abstract:
Purpose- Knowledge creation refers to the ability of firms to create new knowledge that starts from individuals to integrating the firms and then the overall economy. This study suggests that knowledge acquisition in a country has a significant relationship with innovative performance. Design/Methodology- Data from 48 highly HDI countries is taken from World Bank and World Economic Forum. Based on 480 country-year observations in a panel mediator model, it is revealed that the national efforts of boosting knowledge acquisition influence the firms’ innovative performance. Findings- Further, it is found that absorptive capacity in the employability of knowledgeable workers works as a mediator between knowledge acquisition and innovation. Whereby higher knowledge acquisition leads to higher absorptive capacity and higher innovation. Practical Implications- This study builds a quantitative model for the macroeconomic context of knowledge-based view.
Nourissa Dinda Syachadi, Agatha Christy Avega Dumatri, Muhammad Fajar Wahyudi Rahman, Hujjatullah Fazlurrahman
Published: 3 February 2021
SEISENSE Journal of Management, Volume 4, pp 45-55; https://doi.org/10.33215/sjom.v4i2.584

Abstract:
Purpose- This study aims to analyze the effect of panic buying and service convenience on consumer purchasing decisions in modern markets such as mini markets, supermarkets, and hypermarkets in Surabaya. Design/Methodology- This research makes use of a quantitative approach. The object of this research is consumers who shop at grocery stores during the Covid-19 pandemic between March and June 2020 in the city of Surabaya, East Java, Indonesia. Within this research, 84 respondents were used as the sample. The process of collecting the data was conducted through online-based questionnaires. Multiple linear regression analysis with the help of SPSS 23.0 software was used to analyze the research. Findings- The researchers concluded that all existing hypotheses both H1 and H2, were valid. It also showed a significant positive relationship between panic buying, service convenience, and consumer purchasing decision behavior. Practical Implications- Furthermore, the results stated that the modern market must understand the community's conditions and keep up with the latest situation surrounding customers’ needs.
Published: 3 February 2021
SEISENSE Journal of Management, Volume 4, pp 1-10; https://doi.org/10.33215/sjom.v4i2.551

Abstract:
Purpose- This article aims to address public value by assessing public programs and services' success in a more cost-effective way. The study also investigates how public managers and elected officials can use public value to guide their decisions on resource allocation to create value for the citizens. Design/methodology- To meet this study's aims, Mark Moore’s strategic triangle is used as the framework for this study. This is a comprehensive framework that evaluates the performance of public sector programs and service delivery. Data for this study has been collected via a primary scoping of the literature on public value. Database searches were conducted in the Social Sciences Index, SCOPUS journals, ISI Social Sciences Citation Index, and Google Scholar. Findings- From the investigation, the result indicates that public value is created by government or public managers in their daily transactions and by non-profit organizations that articulate their objectives and find popular support for the community's common good. Practical implications- Arguably, public value management provides a necessary improvement to public management theories. It redefines the function of public sector managers in the provision of socially desirable outcomes through citizen engagement. As a progress appraisal tool in public organizations, it offers a broader and inclusive framework than the New Public Management (NPM). Originality/value- This study's results contribute to the knowledge and literature of public value in the public sector. The strategic triangle builds on the challenges and weaknesses of NPM and it aims at reshaping institutions to prioritize value creation for citizens.
, Michael Korir, Kefa Chepkwony
Published: 1 December 2020
SEISENSE Journal of Management, Volume 4, pp 13-30; https://doi.org/10.33215/sjom.v4i1.480

Abstract:
Purpose- The study investigated the indirect effect of innovative behavior on the relationship between e-banking technology characteristics and micro and small enterprises (MSE) performance through e-banking technology adoption in Kenya. Design/methodology: The study employed an explanatory research design and a multistage sampling technique to collect cross-sectional data using a self-administered questionnaire. The sample size of 455 MSEs was drawn from a target population of 5915 in Vihiga County, Kenya. Findings-The study findings showed a complementary mediation of e-banking technology adoption on the relationship between e-banking technology characteristics and MSE performance. Additionally, innovative behavior moderated the association between e-banking technology adoption and MSE performance but did not moderate the relationship between e-banking technology characteristics and e-banking technology adoption. Further, innovative behavior moderates the indirect relationship between e-banking technology characteristics and MSE performance via e-banking technology adoption. This effect was much more substantial, with a higher level of innovative behavior. Practical Implications- These findings underscored the need for policy reviews for government, county, and private sector on e-banking technology adoption and MSE performance in Kenya. Originality/value- The study's findings bring vital knowledge concerning the indirect effect of e-banking technology adoption and innovative behavior on the study variables.
, Afsarul Islam, Mahmudul Islam Choudhury, Jace Saha
Published: 1 December 2020
SEISENSE Journal of Management, Volume 4, pp 47-58; https://doi.org/10.33215/sjom.v4i1.534

Abstract:
Purpose- This study investigates the impact of intrinsic rewards (Recognition, Training and Development, Work Environment, Participation in Decision Making, and Workplace Flexibility) on primary school teachers’ motivation at the workplace. Design/Methodology- A survey was conducted using a 5 Likert scale questionnaire among the teachers of different primary schools across Bangladesh. A total of 200 data was gathered through random sampling. SPSS 22.0 is used for analyzing the data. The study employed multiple regression and ANOVA, correlation, reliability test, and descriptive statistics to draw the findings. Findings- The study revealed that intrinsic rewards have a significant effect on teachers’ motivation. All the studied variables (Recognition, Training and Development, Work Environment, Participation in Decision Making, and Workplace Flexibility) have found a statistically significant relationship with Motivation. Moreover, recognition and work environment showed the most robust relationships with teachers’ motivation. Practical Implications- Organizations can use this study's results to comprehend the effect of intrinsic or non-financial rewards on employee motivation. Thus, the research findings could help similar institutions design an appropriate reward package with adequate intrinsic rewards to motivate their employees and ensure better performance at work.
Published: 1 December 2020
SEISENSE Journal of Management, Volume 4, pp 59-68; https://doi.org/10.33215/sjom.v4i1.556

Abstract:
Purpose- This study aims to review and analyze the articles related to social media applications and their impact on the tourism industry. Methodology- For conducting this study, three leading databases named Google Scholar, Science Direct, and EBSCO Host were used for data collection purposes, and the research was conducted in three phases. Selecting the database for collecting data was the first phase, which was carried out during the period between November 2020 to December 2020. In the second phase, screening of the collected data was done, and in the final stage, 46 articles were selected to conduct this study. Discussion- Over the last decade, the rapid advancements in information and communication technology (ICTs) have had reflective impacts on the global tourism sector. Both researchers and professionals have acknowledged that social media applications have a significant impact on both suppliers and consumers of the tourism industry. Findings- Based on the reviewed articles from the perspectives of the tourism consumers as well as the tourism suppliers, this study has found that consumers use social media in pre-during-post travel for searching different information and suppliers generally use social media for promotion, communication, management, research purposes.
, Jauhari Dahalan
Published: 1 December 2020
SEISENSE Journal of Management, Volume 4, pp 1-12; https://doi.org/10.33215/sjom.v4i1.486

Abstract:
Purpose- This empirical study facet at Pakistan for the period between 1960 and 2017 in the connection between public investment, public capital stock, private investment, private capital stock, and real GDP. Design/Methodology- Using theoretical and empirical literature assessment, to measure the impact of private investment, private capital stock, government investment, and government capital stock on Pakistan's real gross domestic product, we involved the ARDL Bound tests. Findings- A positive and significant connection was revealed between government investment, a private capital stock with real GDP. Private investment showed a substantial but negative impact in the short run, despite capital stocks indicating a positive and insignificant relationship with Pakistan's RGDP. The long-term consequences showed that the government's capital stocks, public investment, private capital stocks, and RGDP from Pakistan are linked positively and significantly. Private investment, however, has shown harmful and detrimental or insignificant relations with Pakistan's RGDP. Practical Implications- Our study may benefit the Pakistani economy, particularly while useful for academics and researchers to understand the basic concept of 'capital-growth' philosophy.
Benard Korankye, Evelyn Amakyewaa
Published: 1 December 2020
SEISENSE Journal of Management, Volume 4, pp 31-46; https://doi.org/10.33215/sjom.v4i1.513

Abstract:
Purpose- Several critical factors contribute to employees' satisfaction or an attempt to stay with an organization. This paper aimed to explore the impact of emotional and spiritual intelligence on job satisfaction and turnover intention among employees in the telecommunication companies in Ghana. Design/Methodology- A cross-section research design approach was adopted. A questionnaire was used to gather data from employees in MTN, Vodafone, and Airtel-Tigo in the Kumasi Metropolis Ghana through a simple random sampling approach. Statistical Package for Social Sciences (version 26) was to process data into tables and figures to help us undertake the descriptive, correlation, and multiple regression analysis. Findings- The study results indicate that emotional intelligence positively influences the job satisfaction and turnover intentions of employees. Spiritual Intelligence was found to influence job satisfaction positively but had a negative impact on the turnover intention of employees in mobile telecommunication companies. Practical Implications- The findings highlight the relevance of emotional and spiritual intelligence in promoting job satisfaction and turnover intention relative to emotional intelligence specifically. Furthermore, it would aid organizations in the sector with a huge workforce and large customer base to critically assess issues relating to emotional and spiritual intelligence to enhance job satisfaction and minimize the intent to leave the organization.
Gul E Rana Lakhi, Noor Azizah Mohamadali
Published: 1 October 2020
SEISENSE Journal of Management, Volume 3, pp 26-34; https://doi.org/10.33215/sjom.v3i6.451

Abstract:
Purpose – The study aims to examine the impact of website design, e-fulfillment, e-service and e-security on overall e-service quality and its impact on brand attachment. Design/methodology/approach – Data of 425 respondents was collected from the internet banking industry users through an online survey. Further, PLS-SEM was employed to analyze the data. Findings – Results indicate that the impact of e-security, e- customer service, and e-fulfillment on overall e-customer service quality was supported. In contrast, the impact of website design was not supported. Further, overall, e-service quality also has a significant impact on brand attachment. Originality/value – This study suggested and tested a brand attachment framework for the banking industry to support strategy formulation for managers.
, Trond-Arne Borgersen
Published: 1 October 2020
SEISENSE Journal of Management, Volume 3, pp 35-49; https://doi.org/10.33215/sjom.v3i6.474

Abstract:
Exchange rate fluctuations represent a challenge for the internationalization of all firms, both big and small. This paper reflects on two aspects of the exchange rate challenge - (i) the exchange rate pass-through and (ii) hedging of exchange rate risk and how SMEs manage these two aspects of exchange rate risk. The exchange rate challenges that SMEs face might differ from the risks larger firms are exposed to, and their management of the risks might vary. In family-owned SMEs, longer planning horizons than listed firms might imply a weaker exchange rate pass-through, while smaller financial buffers might pull pass-through rules in the opposite direction for the same SMEs. When considering hedging, the paper argues for both operational hedging and external hedging to represent a management challenge for SMEs, pushing the exchange rate risk towards the forefront of the factors hampering internationalization among SMEs.
A A Nuzul, Andree Dwijanto Witjaksono, Anang Kistyanto
Published: 1 October 2020
SEISENSE Journal of Management, Volume 3, pp 14-25; https://doi.org/10.33215/sjom.v3i6.467

Abstract:
Purpose: This paper tried to examine the mediation effect of psychological empowerment between empowering leadership and employee creativity Design/Methodology: This study referred to quantitative research design and used a paper-based online questionnaire to collect data from a sample of 65 employees drawn from an Information Technology company in Surabaya, Indonesia. This study used the SEM (Structural Equation Modeling) Partial Least Square analysis with saturated samples. Findings: The results indicate that empowering leadership and psychological empowerment positively and significantly affect employee creativity. The results further reveal that psychological empowerment significantly mediating the relationship between empowering leadership and employee creativity. Practical Implications: The findings of this study provide benefits for company leaders to identify learning solutions to practical solutions, motivate employees to come up with creative ideas, and empower employees. Mostly during challenging times such as during the COVID 19 pandemic, work must be done from home. The results of this study provide opportunities for leaders to produce techniques, policies, and strategies to increase employee creativity through motivation, direction, and empowerment Originality/Value: This study makes a new attempt to demonstrate the mediating effect of empowering leadership and employee creativity in Information Technology companies at Vascomm Surabaya Indonesia. In addition, the research underlines the importance of motivating and always giving employees freedom for creative behavior which is important knowledge in difficult times like today caused by the covid-19 pandemic.
Wen Ni Tiong, Anne Freda Siaw Fen Sim
Published: 1 October 2020
SEISENSE Journal of Management, Volume 3, pp 50-64; https://doi.org/10.33215/sjom.v3i6.477

Abstract:
Objective- This article aims to discuss the authors’ own experience using a web-based seminar (webinar) as a new data collection method for a qualitative descriptive study on factors influencing digital banking adoption among potential users in Malaysia (Digital Banking Study). Design - This will be the first study to gather information from industry players and public perception towards digital banking service using webinars, with evidence compared to the study’s quantitative results. Findings – Data derived from webinar sessions are consistent with the quantitative results, and the potential of its uses as a new research tool was discussed in detail. Policy Implications- The findings showed several practical implications that are potentially useful for researchers, academics, and business analysts to consider adopting webinar data as a new qualitative data collection method. Originality - This study documents the supporting evidence of the potential use of webinars as a useful tool to collect quality observation data.
, Noraini Othman
Published: 1 October 2020
SEISENSE Journal of Management, Volume 3, pp 1-13; https://doi.org/10.33215/sjom.v3i6.448

Abstract:
Purpose- Individuals' support for change is a critical success factor to implement change effectively. Therefore, identifying the possible antecedent and mechanism, leading to behavioral support towards change, is necessary. The study aims to unfold this avenue of research empirically by examining the role of both person and context factors in promoting behavioral support for change. Design/Methodology- Data was collected from 292 academic staff of six public sector universities located in Pakistan via cross-sectional mean. A self-reported questionnaire was used to collect responses from the desired population. Findings- Results revealed a positive impact of perceived management support on academic staff’s behavioral support for change. Moreover, change-efficacy also provides a statistically significant intervening mechanism to translate the effect of perceived management support on both dimensions of behavioral support to change such as compliance and championing behavior Practical Implications- The research offers useful insights for top university officials to build support for change by providing needed support and resources; make academic staff capable of executing the change-related tasks into viable actions meritoriously.
, Joel K Tenai
Published: 2 August 2020
SEISENSE Journal of Management, Volume 3, pp 54-64; https://doi.org/10.33215/sjom.v3i5.432

Abstract:
Purpose- The study investigates the moderating role of Chief Executive Officer Duality onboard attributes and firm performance of companies listed in Kenya. Design/Methodology- The research used a longitudinal research design. Panel data were derived from published accounts for sixteen years that is from 2002-2017. IGLS regression models were used to test the hypothesis. Findings- The empirical results indicated that the independence of the board, the size of the board, and the duration in which the board member served the organization positively influence the firm performance. However, CEO duality does not moderate the relationship. Practical Implications- Regulatory bodies such as NSE and CMA in Kenya should ensure that listed firms have more independent directors serving a board, ensure a reasonable size of the board and increase the board tenure to enhance firm performance. Further, the combined roles of the CEO and chairman may not influence the efficiency of the board in the Kenyan context.
Saman Fatima,
Published: 2 August 2020
SEISENSE Journal of Management, Volume 3, pp 1-12; https://doi.org/10.33215/sjom.v3i5.404

Abstract:
Purpose- The article aims to study and explore the effect of market learning on management innovation along with exploring the role of knowledge integration as a mediator in the hospitality industry of Pakistan. Design/Methodology- The data comprised 215 respondents from the hospitality industry, and it was gathered through a questionnaire containing 22 items, including four demographical items. The gathered data was utilized to validate our model empirically through statistical tests. Findings- Research findings reveal that management innovation is driven by market learning, and significant relationships exist between market learning, knowledge integration, and management innovation. The mediating role of knowledge integration also exists significantly between management innovation and market learning. Novelty – Knowledge integration about management innovation and market learning is a novel contribution, and findings suggest that its effect on this model is significant. Practical Implications- Successful organizations include knowledge integration and management innovation as a critical part of their culture as these variables boost the firm’s productivity and employee participation, and both are found to be driven by market learning. The managers can make an effort to enhance market learning and improve the firm’s overall performance.
, Ambrose Kemboi
Published: 2 August 2020
SEISENSE Journal of Management, Volume 3, pp 13-23; https://doi.org/10.33215/sjom.v3i5.421

Abstract:
Purpose: This paper seeks to address the moderating effect of leader-member exchange on the link between employee empowerment and innovative work behavior. Design/Methodology: The study draws on the causal-comparative research design, and employs paper-based self-administered questionnaires to gather data from a sample of 470 employees drawn from manufacturing firms in Kenya. This sample is part of a population of 9915 employees and has been narrowed down using Yamane’s formula. The study employs stratified and simple random sampling techniques to constitute the required sample of employees. Findings: The results indicate that employee empowerment and Leader-Member Exchange positively and significantly affect innovative work behavior. The results further reveal that Leader-member exchange significantly moderates the link between employee empowerment and innovative work behavior. Practical Implication: The findings of this study provide an avenue through which managers of manufacturing firms can identify constructs that best explain innovative work behavior, especially during challenging times such as this time of Covid 19 pandemic. The results of this study provides managers with opportunities to come up with techniques, policies and strategies to improve relationship between employees and their supervisors for purposes of improved productivity, employee loyalty and reduced conflicts. Originality/Value: The study makes a novel attempt to show the moderating influence of leader–member exchange in the context of employee empowerment and innovative work behavior in manufacturing firms in Kenya. Moreover, the study underscores the importance of leader-member exchange in employees’ innovative behavior, which is vital knowledge in tough times like the current uncertainty caused by the covid-19 pandemic.
Thi Hong Nhung Nguyen
Published: 2 August 2020
SEISENSE Journal of Management, Volume 3, pp 24-32; https://doi.org/10.33215/sjom.v3i5.430

Abstract:
Purpose- This paper aims to investigate the effect of firm risk on the firm value to see how the firm value is changing when the risk level is changed. Our result indicates that a higher level of risk can reduce firm value. Design/Methodology- We apply a Bayesian causal technique for a sample data set of US public firms. The causal approach helps us to focus on the reliable and unbiased results instead of the association-based findings. Findings- The results show a negative effect of risk on the firms’ value for the sample data. However, we investigate the potential effect of the risk across the distribution of the firm value. We witness the more substantial effect of risk on firms with a higher value. Practical Implications- Helps firms to evaluate their risk and its effect, so they can adjust their decisions and take actions to reduce the undesired effects of firm risk.
Published: 2 August 2020
SEISENSE Journal of Management, Volume 3, pp 33-53; https://doi.org/10.33215/sjom.v3i5.445

Abstract:
Objective- The research looks forward to extracting strategies for accelerated recovery during the ongoing Covid-19 pandemic. Design - Research design considers quantitative methodology and evaluates significant factors from 170 countries to deploy supervised and unsupervised Machine Learning techniques to generate non-trivial predictions. Findings - Findings presented by the research reflect on data-driven observation applicable at the macro level and provide healthcare-oriented insights for governing authorities. Policy Implications - Research provides interpretability of Machine Learning models regarding several aspects of the pandemic that can be leveraged for optimizing treatment protocols. Originality - Research makes use of curated near-time data to identify significant correlations keeping emerging economies at the center stage. Considering the current state of clinical trial research reflects on parallel non-clinical strategies to co-exist with the Coronavirus.
Purwadi Purwadi, Bella Devitasari,
Published: 1 June 2020
SEISENSE Journal of Management, Volume 3, pp 21-30; https://doi.org/10.33215/sjom.v3i4.385

Abstract:
Purpose- With competitors, making business people must continue to evaluate the marketing strategy carried out and understand consumer behavior, especially from the coffee shop. The study aims to present the relationship between Store Atmosphere, SERVQUAL, and Consumer Loyalty in Excelso (Big Mall, Samarinda City). Design/Methodology- We conduct online surveys (instrumental social networking sites). The sample of this study was based on purposive sampling. There were total 98 participants. The study hypotheses were assessed with the OLS model. Findings- We find that there is a significant positive effect of the Store Atmosphere variable on SERVQUAL and SERVQUAL on Consumer Loyalty. Meanwhile, the relationship between Store Atmosphere and SERVQUAL variables is positive-insignificant. Practical Implications- With this study, it can create a sense of curiosity to conduct further research, namely by holding interviews or distributing a broader questionnaire to obtain maximum results.
Published: 1 June 2020
SEISENSE Journal of Management, Volume 3, pp 1-20; https://doi.org/10.33215/sjom.v3i4.351

Abstract:
Using a sample free of survivorship bias and several risk-adjusted performance benchmarks to identify effects of scale on mutual fund performance in the Norwegian market, I find mixed evidence that both large and small funds underperform as against the middle-sized funds in the period 2005-2018. Controlling for relevant factors in panel data regressions, I find that, on average, performance worsens with an increase in size while giving support to initial findings of nonlinearity. The relationship is most robust after 2013 and seems to be affected by competition in the market as well as fund inflows. I do not find any empirical evidence to support the liquidity hypothesis.
, Naomy Koskei, Ernest Saina
Published: 1 June 2020
SEISENSE Journal of Management, Volume 3, pp 56-67; https://doi.org/10.33215/sjom.v3i4.396

Abstract:
Purpose: This paper highlights the relevance of Savings Behavior and the impact of Social Influence on Savings Behavior in a developing country utilizing both life cycle and economic theories Methodology: This paper presents findings from a thorough review of the literature. Relevant articles were reviewed on both savings behavior and social influence. The articles consisted of both contexts developed versus developing. Findings: The findings suggest that from the developed country context, Social Influence positively affects Savings Behavior, which is not the case for the developing economies that show the negative impact of social influence on savings behavior. Therefore, financial education and literacy training are two of the means of encouraging individual self-control in these developing economies despite their vulnerability to social influence to encourage positive savings behavior. Implications: Individuals are encouraged to save, especially during their productive ages, along with their lifespan. This can be done by obligatory deductions for those that are officially employed. Originality/Value: This paper reveals a bibliography theoretical review on Social Influence and Savings Behavior within the developing country context. The paper presents the puzzle about the effect of Social Influence and Savings Behavior in the emerging economy. The majority of savings behavior research undertaken in the developed economies shows the positive effect of social influence on savings behavior, which is not the case in the developing economies.
Aima Khan
Published: 1 June 2020
SEISENSE Journal of Management, Volume 3, pp 44-55; https://doi.org/10.33215/sjom.v3i4.367

Abstract:
Objective: The objective of this paper is to develop a model of exchange rate determination and forecasting to provide reasonable forecasts for the exchange rate to facilitate long-term investments. Design: The study develops the model using the system dynamics method. Grounded on the fundamental theories, the model incorporates nonlinear feedback relationships of interest rate, inflation, per capita income, terms of trade, and oil prices with the exchange rate. Findings: The simulation results indicate the robustness of the model to mimic not only the long term past behavior of the exchange rate but also its ability to provide a reliable long-term forecast for the exchange rate. The model is portable and applies to any oil-exporting country after calibration. Policy Implications: The study has practical implications for individuals, businesses, and the Government because they are all influenced by the exchange rate movements. Specifically, this model provides a useful tool for long term strategic financial planning of oil firms. Originality: The study develops a model for exchange rate accounting for nonlinear feedback relationships among the variables.
Published: 1 June 2020
SEISENSE Journal of Management, Volume 3, pp 31-43; https://doi.org/10.33215/sjom.v3i4.397

Abstract:
Purpose- In the current century, the number of students who travel abroad to study at international higher education institutions universally has increased. Accordingly, a considerable number of young generations from different countries are coming together, and most of them prefer to live at the university’s dormitories. The main aim of this research has identified and examined the impacts of roommate conflicts, on the lifestyle and academic success of students living in dormitories. Design/Methodology- The study area of this research is the dormitories located inside the Campus of Eastern Mediterranean University in Famagusta, Northern Cyprus. Data was collected by utilizing both qualitative and quantitative methods. Findings- The results showed that conflicts amidst roommates negatively influenced their lifestyle and academic success. Although it is impossible to solve problems and conflicts at all, however, it is possible to minimize and control them. Moreover, management styles and approaches play a fundamental role in reducing or increasing negative impacts. Practical Implications- Several suggestions mentioned for managers to minimize problems, like price reduction, qualified staff employment, evaluation of dormitories, rewriting the rules against alcohol consumption and making noise, and etc.
Anan Lama,
Published: 7 April 2020
SEISENSE Journal of Management, Volume 3, pp 23-33; https://doi.org/10.33215/sjom.v3i3.298

Abstract:
Purpose- Working conditions play an important role in shaping the teachers’ attitude. In this context, this study intends to examine the effect of the working conditions on the teachers’ attitude. Design/Methodology- Philosophically, this study is guided by post-positivist paradigm utilizing the survey design. The data in this study were collected from the teachers of community schools of the Kathmandu district using the questionnaire My Classroom Appraisal Protocol (MCAP). The collected data were analyzed using both descriptive and inferential statistics like mean, standard deviation, independent sample t-test and simple linear regression. Then, the derived findings were then interpreted and measured against the past studies and theories. Findings- This study found significant difference in the attitude of the teachers who had satisfactory and unsatisfactory building conditions. Additionally, the study showed a moderate association between working condition and teachers’ attitude. Furthermore, this study concludes that the building condition of school plays a crucial role in shaping the teachers’ attitude. Finally, this study shows that there is a positive relationship between the working conditions and teachers’ attitude. Practical Implications- This study is expected to be beneficial to school leaders and forthcoming researchers for making positive changes in the education system of Nepal.
, Usman Ullah Butt, Muhammad Musa Khan, Muhammad Shaheer, Farhan Abbas Zaidi
Published: 7 April 2020
SEISENSE Journal of Management, Volume 3, pp 51-64; https://doi.org/10.33215/sjom.v3i3.353

Abstract:
Purpose- The prime objective of this study was to find the co-movement between the Canadian credit default swaps market, the Stock market and volatility index (TSX 60 Index) Design/ Methodology- To achieve this purpose, daily data containing 2870 observations starting from the 1st of January 2009 to the 30th of December 2019 were analyzed. This study employed the wavelet approach to present results in short-term, medium-term, long-term, and very long time. Findings- The findings of this study showed a negative correlation between the CDS market, stock market, and the TSX 60 index in the short-term as well as in the long-term term, while in medium-term and very long-term period correlation is strongly positive. The wavelet co-movement results in the short-term and long-term were negative, while this relationship in the medium-term and very long-term period was strongly positive. Practical Implications- This research provides simultaneous valuable information for investment decisions in the short, medium, and long term time horizons, as well as for the policymakers in the Canadian credit default swaps market, stock market, and the volatility index (TSX 60 Index).
, Zeeshan Izhar, Zaheer Abbas Kazmi
Published: 7 April 2020
SEISENSE Journal of Management, Volume 3, pp 12-22; https://doi.org/10.33215/sjom.v3i3.334

Abstract:
Purpose- The primary purpose of the study is to determine the impact of organizational justice (OJ) on employee sustainability. Along with that, it also describes how organizational commitment mediates this direct relationship. This study includes all dimensions of OJ which are distributive, procedural and interactional (interpersonal & informational) within the context of a developing country (Pakistan). Design/Methodology- This study has considered employees working in the banking sector of Pakistan. Two hundred ten questionnaires were received back from employees. Regression analysis was used to analyze direct relationships between variables, while smart partial least squares (PLS) were used for mediation analysis. Findings- Results demonstrated that all hypothesis were accepted and it was also confirmed that organizational commitment (OC) mediates the direct relationship between OJ and employee sustainability (ES). Originality/value- Multidimensional construct of organizational justice was tested in this study, in the context of a developing country (Pakistan), to address the research gap.
, Marlin Abdul Malek
Published: 7 April 2020
SEISENSE Journal of Management, Volume 3, pp 1-11; https://doi.org/10.33215/sjom.v3i3.343

Abstract:
Purpose- Prevalence of corporate frauds is critical, therefore, identifying and institutionalizing the bad apples in the barrel which are engaged in wrongdoings is much needed and must be brought to the lights through whistleblowing. Design/Methodology- Data were collected from the South Asian countries through a structured questionnaire from the employees of the telecom sector. Three hundred twenty-nine samples were gathered to test hypothesized relationships. Findings- Results showed that whistleblowing intentions of employees through psychological stress mediates the behaviors of their leaders, which turns ethical leadership at the workplace. Further, ethical leadership positively impacts employees’ intention to blow the whistle at the workplace. Furthermore, the analysis showed that interactional justice moderates the relationship between ethical leadership and intention to blow the whistle of employees Practical Implications- This research gives a different perspective to the managers to develop such a culture that enables an honest and trustworthy environment, which may enable the employees to point out the wrongdoings they witness while working at the workplace.
, Adebola Adeniji
Published: 7 April 2020
SEISENSE Journal of Management, Volume 3, pp 34-50; https://doi.org/10.33215/sjom.v3i3.336

Abstract:
Purpose- The effect of technology acceptance of e-banking services on satisfaction has been well studied in a system. It is characterized as being in a state of orderliness; however, there is the dearth of study in an unnatural environment, among others. Design/Methodology- Data were collected through a structured questionnaire from 304 staff of Federal Medical Centre, Owo, Nigeria, that were selected using a random sampling technique. The study hypotheses were assessed with PLS-SEM methodology. Findings- Findings from the study suggest that the customers’ level of perceived usefulness of e-banking pays more considerable attention to the e-banking channels, implying that the usefulness of the technology is considered crucial among the respondents. The SEM results showed that the relationship was positive and significant with small effects. Practical Implications- Customers of e-banking placed emphasis on perceived usefulness in an environment characterized as unnatural.
Collins Kapkiyai, Josephat Cheboi, Joyce Komen
Published: 17 February 2020
SEISENSE Journal of Management, Volume 3, pp 31-44; https://doi.org/10.33215/sjom.v3i2.292

Abstract:
Objective: The paper sought to investigate the role of an effective audit committee in controlling earnings management practices. Design / Methodology: A panel data sourced from the audited financial reports of firms listed at the Kenyan Nairobi Securities Exchange for the periods between 2004 and 2017 were analyzed using a panel regression model. Findings: Audit committee effectiveness proved an important monitoring mechanism for earnings management. The independence, Meeting frequency, and financial expertise of the audit committee evidenced a negative and significant effect on earnings management. Practical Implications: Firms need to ensure that their audit committees operate effectively. This is achieved through enhancing their independence, ensuring optimal meeting frequency, and a higher number of members with financial expertise for fewer earnings management. Originality: The paper suggests the ways through which audit committee effectiveness can be enhanced to reduce earnings management amid rampant global financial scandals.
Sadia Murtaza, Ahmad Noor-Ud-Din, Amel Aguir, Saadia Batool
Published: 17 February 2020
SEISENSE Journal of Management, Volume 3, pp 1-13; https://doi.org/10.33215/sjom.v3i2.255

Abstract:
Purpose- The main aim of this study is to determine the role of ownership concentration and dividend policy on the firm performance of chemical sector firms of Pakistan. Design/Methodology- This research used the secondary data collected from the annual reports of the companies listed at the Karachi Stock Exchange (KSE). However, inclusion criteria are the 26 listed firms from 2012 to 2017, giving a total of 156 observations. This study used the Generalized Least Squares Model. Findings- The findings reveal that ownership concentration has a significant positive association with firm financial performance. This stated that larger shareholders could attribute to the alignment of managerial incentives with shareholder interests. They also monitor the team very effectively and efficiently. The dividend policy has a significant positive relationship with ROA. Leverage and tangibility have a significant negative relationship with firm performance. Practical Implications- These results potentially can be relevant for policymakers and academic research as well as also helpful for managers and policymakers.
Ba Phong Le,
Published: 17 February 2020
SEISENSE Journal of Management, Volume 3, pp 45-57; https://doi.org/10.33215/sjom.v3i2.308

Abstract:
Purpose - Leadership plays a decisive role in key organizational outcomes. To investigate the effects of leadership and its mechanism on organizational performance, this paper examined how transformational leadership impacts followers’ trust for improving operational and financial performance in the case of Vietnamese firms. Design/Methodology - This study used the Structural Equation Modeling to assess the correlation among the constructs based on using survey data of 285 employees at 60 manufacturing and service companies. Findings - The findings revealed that employees' trust in leadership acts as a mediating mechanism in the relationship between transformational leadership and organizational performance. The transformational leadership style of leaders has greater effects on financial performance, while employee’s trust has larger effects on operational performance. This study calls attention to the importance of raising employee trust to link transformational leadership and organizational performance. Practical and theoretical implications - From a practical point of view, the paper brings more knowledge and insights for CEO/managers on the right pathway to enhance organizational performance. The paper also provides theoretical initiatives on the leadership theory and the new pathway to promote operational and financial performance.
, Tobias Olweny, Willy Muturi
Published: 17 February 2020
SEISENSE Journal of Management, Volume 3, pp 14-30; https://doi.org/10.33215/sjom.v3i2.261

Abstract:
Purpose- It is complicated to efficiently manage the bank’s portfolio, simultaneously maximize returns and minimize risks while being subject to managerial and regulatory constraints. In the financial industry, the size of a bank is used to assist in capturing economies as well as diseconomies of scale. Design/Methodology- As in cases of most literature from finance, natural logarithms of banks' total assets were made use of to measure commercial banks’ size. The 43 commercial banking institutions having an official license from CBK by December 2017 were the target population of this study. The study analyzed Time-Series Cross-Sectional unbalanced secondary panel data obtained from all the 43 commercial banking institutions in Kenya for fifteen years ranging from 2003 to 2017. Findings- Study findings revealed a positive effect of bank size on ROE and ROA that was significant. Correlation analysis revealed a positive association of bank size on the financial performance of banks in Kenya, which was significant. Bank size had a significant moderating effect on the relationship of banks portfolio diversification and financial performance of banks in Kenya. Practical Implications- The findings on bank size insinuated that a higher size of entire asset of banks is most probable to accelerate the bank to diversify into feasible opportunities on investment, traverse more enhanced lines of business, increase capacity in market power and, produce increased value that boosts the firm to profit from economies of scale and wider scope and henceforth superior and increased financial performance.
Published: 17 February 2020
SEISENSE Journal of Management, Volume 3, pp 58-72; https://doi.org/10.33215/sjom.v3i2.319

Abstract:
Aim - This study aims to measure the level of entrepreneurship, professionalism, and leadership intention of the Z generation. This effort is to investigate whether the socio-demographic characteristics of the Z generation, such as gender, education level, work experience, family income level, the presence of entrepreneurs in the family, or the immediate vicinity, leading to significant differences on the levels of entrepreneurship, professionalism and leadership intention. Methodology – The simple random sampling method was used to collect data. A total of 563 questionnaires was collected for the study. The participants were mainly the students in high schools and vocational schools of higher education in the Adiyaman-Kahta district. SPSS 22.0 program was used to analyze the data set. Findings - Cronbach's alpha value of the scale of entrepreneurship, professionalism, and leadership intention was measured as 0.89. Moreover, non-parametric analysis methods were used to test the hypotheses of the study because the data did not show normal distribution (p
, Marlin Abdul Malek
Published: 17 February 2020
SEISENSE Journal of Management, Volume 3, pp 73-88; https://doi.org/10.33215/sjom.v3i2.321

Abstract:
Purpose- Based on the ongoing unethical scandal in the organizations, this study aims to explain the relationship between ethical leaders and their followers’ ethical behavior by explaining the underlying mechanisms. Design/Methodology- Data were collected through a structured questionnaire from the employees working in companies that produce fast-moving consumer goods. Three hundred sixty-nine samples were taken to study the proposed relationships. Findings- Results showed ethical leaders positively influence followers. Perceptual and reflective moral attentiveness positively mediates between ethical leadership and ethical behavior of employees. Moral awareness negatively moderates between ethical leadership and followers’ ethical behavior via reflective moral attentiveness, whereas moral awareness does not moderate the relationship. Practical Implications- Following the call for determinants of ethical behavior, this study provides insights for the managers to foster ethical behavior at the workplace.
, Syed Kashif Saeed, Syed Zulfiqar Ali Shah
Published: 12 January 2020
SEISENSE Journal of Management, Volume 3, pp 64-77; https://doi.org/10.33215/sjom.v3i1.260

Abstract:
Purpose - This study examines the volatility spillovers in the presence of structural breaks with specific reference to South Asian Capital markets. The global financial crisis of 2007-2009 has compelled policymakers to realize that financial instability has the potential to threaten economic stability and growth; therefore, managing the financial crisis is inevitable. To manage the impact of financial crises, understanding the dynamics of volatility spillover across various markets is imperative. This study has investigated the possible emergence of structural breaks in risk patterns after global financial crises in south Asian markets. Methodology - Using the data from July 2002 to June 2016, employing the Exponential GARCH methodology. Findings - This study finds a significant volatility spillover after the financial crisis of 2007-09. Therefore, the existence of a structural break in the risk pattern of south Asian capital markets cannot be fully rejected. Policy Implications - This conclusion is of prime importance to policymakers in devising policy guidelines concerning financial crises.
Tayyab Amjad, Shamsul Huda Abdul Rani, Shiza Sa'Atar
Published: 12 January 2020
SEISENSE Journal of Management, Volume 3, pp 27-46; https://doi.org/10.33215/sjom.v3i1.274

Abstract:
Purpose- Entrepreneurial Marketing (EM) research has progressed rapidly over the last decade due to its effectiveness in highly competitive markets and uncertain conditions. However, the theory development in the EM domain is inadequate as yet. Due to this, the higher education institutions are also using outdated curricula to teach EM, as the new theories contribute towards the development of curricula. Thus, to assist in upgrading the EM curricula, we have examined the theory development over the last decade in the domain of EM. Design/Methodology- A systematic and in-depth review and analysis of over a decade’s EM literature has been done. Findings- Five major yet specific gaps are identified, and accordingly, we have proposed future research directions.
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