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Measuring University Students’ Satisfaction Level on their Courses Experiences

Narjis Unar, Muhammad Arshad, Tunio Shahnawaz

Abstract: The objective of this study is to determine how satisfied students are with the course experiences provided by the learning facilities in Pakistani universities. This study looks into the factors of what they think is important for their learning environment, because students are the key stakeholders of the learning and education system. On the other hand, the missionary objectives of any university is to provide quality education and produce better alumni, because students’ achievements not only contribute to their scholastic development, but also build the reputation of an institution. Therefore, to measure the students’ satisfaction level of their course experiences, a self-structured survey questionnaire was used to collect the required data from students of different departments. A number of 141 master’s level students were identified from a local university. The data illustrated that the students’ satisfaction level in the provision of courses was low on given choices, like motivational characteristics, ICT application, and life-long learning skills; moderately satisfied for development of analytical and reflective thinking skills; and high level of satisfaction on all these elements except choices that have been reported of low importance.
Keywords: students / satisfaction level / survey / build / satisfied / skills / course experiences / university

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