Utility Owners’ and Locators’ Duties

Abstract

This chapter focuses on the role of utilities in the safe digging process. To participate in the one-call system, a utility must have membership in the one-call center(s) where the service territory is located. In an effort to illustrate a typical utility membership, a fictitious company is presented—XYZ Fiber—which provides a footprint of the area where building is planned, the desired method of ticket receipt, and database and damage contact information. Shared responsibility calls for teamwork among stakeholders that creates a smoother work process. SEGRA case study and National Grid case study are provided to show how shared responsibility contributes to lower damages.