The impact of a warehouse management system on supply chain performance is investigated in this study, to create a less resource-intensive, more efficient, and dependable inventory management system. Before designing the software to manage the required transactions, the warehouse's supply chain operations were analyzed. The software was evaluated for its ability to optimize workflow and provide timely and effective service. The data was collected from a Jordanian telecoms service provider's warehouse. Furthermore, the facility layout was assessed, and a manufacturing station was built within the warehouse, resulting in improved warehouse area optimization and use. Bundling, labeling, and repackaging are the three procedures of the production station. Product receipt, processing, and delivery are all handled by the system. Each stage of the product lifecycle was thoroughly investigated, and defects in the process and procedure were discovered. Some scholars may use this work as a practical reference and an example to compare Jordan's telecoms sector's software inventory management system to the traditional manual system. It also draws attention to the gap between theory and reality to encourage academics to create and tailor innovative supply chain disruption mitigation solutions.