Abstract
This study aims to assess urban land administration practices in the study area. The study has applied a multi-stage representative sampling technique to achieve this objective. The researcher has employed a descriptive research design, and both quantitative and qualitative methods were adopted. The study used 137 systematically selected sample households from four sampled kebeles. The primary data was collected from the municipal city officials and experts, focus group discussions participants as well as households by the researcher with the help of enumerators, and secondary data was collected from rules and regulations, documents concerning land and property registration system, different documents on good governance principles and official records. Five (5) key informants from sectorial offices concerning urban land administration were interviewed. The researcher has also organized two focus group discussions having six (6) purposively selected participants in each group comprising the residents of Shashemene city. The cumulative findings revealed an absence of transparency on land administration-related issues and a problem of responsiveness in the study area. Finally, the study recommended organizing meetings to take complaints as input, setting clear and uniform work procedures based on the study's findings.