Modeling the dynamic alignment of business and information systems via the lens of human-centered architecture evolution

Abstract

The complexity of business and information systems (IS) alignment is a growing concern for researchers and practitioners alike. The extant research on alignment architecture fails to consider the human viewpoint, which makes it difficult to embrace emergent complexity. This paper contributes to the extant literature in the following ways. First, we combine an enterprise architecture (EA) framework with a human viewpoint to address alignment issues in the architecture design phase; second, we describe a dynamic alignment model by developing a human-centered meta-model that explains first- and second-order changes and their effects on alignment evolution. This paper provides better support for the theoretical research and the practical application of dynamic alignment.