Drivers and Barriers to Adoption of Multivendor ATM Technology in India: Synthesis of Three Empirical Studies

Abstract

As an incremental change to single vendor ATM Technology, multivendor (MVS) ATM technology has already penetrated into Indian Market. However, its growth in Indian market may depend on several factors. Understanding the drivers and barriers from the point of view of all the stakeholders of this technology can provide a preliminary understanding about its growth in India. This paper attempts to compile the empirical findings from three studies on three stakeholders and provides a synthesized finding on the possible drivers and barriers of this technology implementation in India.