ANALISIS KUALITAS PELAYANAN DENGAN METODE SERVICE QUALITY (SERVQUAL) DAN IMPORTANCE PERFORMANCE ANALYSIS (IPA) PADA PT. MEDIA PURNA ENGINEERING
Open Access
- 2 December 2018
- journal article
- Published by Politeknik APP Jakarta in Jurnal Manajemen Industri dan Logistik
- Vol. 1 (2), 146-160
- https://doi.org/10.30988/jmil.v1i2.15