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Customer involvement in the new process innovation: antecedents, mediation and performance

Yuan-Chieh Chang, Wen-Hong Chiu, Jian-Hang Wang, Min-Jun Teng
Published: 29 April 2021
 by  Emerald
European Journal of Innovation Management ; doi:10.1108/ejim-09-2019-0268

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Keywords: Antecedents / Manufacturing firms / Process innovation / Customer involvement

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