Enterprise 4.0 Knowledge Management: Standard and Man

Abstract

The relevance of the research issue is associated with the need for industrial enterprises to transit to the concept of Industry 4.0, which implies the digitalization of the entire array of knowledge of enterprise employees and the conscious management of this array by managers. The present research features the observance of the interests of the human worker when implementing the enterprise 4.0 knowledge management system according to the requirements of the standard. The purpose of the study is to analyze the international standard ISO 30401:2018 "Knowledge management systems – Requirements" (hereinafter – the Standard) through the prism of the interests of the man of labor. The research methodology is based on the systematic and holistic anthroposocial approach. The novelty lies in the application of the anthroposocial approach to the knowledge economy developed by the author to the formulation of critical comments on the Standard. In terms of knowledge management, the author proposes anthroposociality as a new dimension and a priority of the new economy. Research results: the Standard with its basic terms, categories, and guidelines does not take into account the interests of the creator and holder of knowledge, i.e. the man of labor. In the case of the transition of Russian enterprises to the Standard, there may be obstacles to the formation of the human-oriented knowledge economy with Industry 4.0 in the country. The scope of the results is the development of personnel and social policies at the enterprise 4.0, taking into account critical comments on the Standard. Conclusions: the man of labor is the only creator, distributor, and user of automated production and control systems, as well as applied professional knowledge, which is the source of value at the enterprise 4.0. The standard that regulates the development and implementation of the knowledge management system at the enterprise 4.0 should take into account the interests of an employee as a holistically developing person. The information and technical component of the knowledge management system should be friendly to the human worker of the Industry 4.0 enterprise, saving, and not draining them of their cognitive skills and vitality.