Comparing Risks to Journalism: Media Criticism in the Digital Hate

Abstract

This study examines digital media criticism—publicly shared evaluations and judgements of journalistic text and actors on various digital platforms—as a risk to journalism. It specifically interrogates how journalists negotiate the diverse nature of criticism in digital spaces and in a comparative context. Through qualitative interviews with practising journalists, the paper identifies the following four main journalistic responses to digital media criticism: consolidation (ringfencing journalistic discourse); filtering (cleaning up journalistic discourse); rationalisation (acknowledging criticism or non-responses) and counter-discourse (counteracting anti-media discourses). These responses, referred to as forms of digital discursive resistance, show that journalists are both defensive against and accommodating of risks to journalistic authority, but usually aim to reinforce and expand journalistic discourse in digital spaces.